酒店回复: Dear Lori,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Fort Worth South. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. I was saddened to read that your stay fell short of your expectations due to the air conditioner and that the door didn't latch. Please accept our sincerest apologies for the impact these issues had on your stay, as this is not the standard we uphold here at Red Roof. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,ToujanaRed Roof Management RediResponse Specialist
房间很干净，Wi-Fi也很好用，前台服务态度很好。
有蟑螂，墙上有血迹，床单也是脏的，淋浴头竟然是用袜子固定的。
客房服务员要求用钥匙开门，但我当时并不需要客房服务。门外噪音很大，而且房门关不严，很容易就能被闯入。不推荐带小孩的家庭入住。
天气很热，他们让我提前入住了，房间也布置得很漂亮。真希望能多住几天，但因为有急事当天就得离开。我绝对会把这家酒店推荐给我的亲朋好友！
房间挺好的，但是卫生方面有待加强，打扫得不是特别干净。
就这个价格来说，酒店基本符合预期。房间比想象中小，两张床之间几乎没有过道。不过房间很干净。
办理入住花了很长时间，到了房间却没有电视遥控器，我通知了前台，他告诉我他会让维修人员给我拿一个，但一直没有做到。
房间很脏，苍蝇和蜘蛛成群结队。床单很脏，淋浴间里还有前房客留下的头发。以后再也不会订这里了
水槽和淋浴器会停止工作，门封条也掉了，所以空调漏水，还能闻到外面的烟味。不过很安静。
首先，我回到房间的时候很热，空调也开着。后来晚上我打电话到办公室，因为房间没有降温。有人来检查，说是降温了，但还是没有。今天早上他们又来了一次，说要和经理谈谈。我到现在还没收到他们的任何回复。期间我发现我的门没锁，它一直关着的唯一原因是我从里面锁上了。我一夜没睡，气得要命。