酒店回复: Thank you for sharing your feedback. We sincerely apologize for the experience you had during your stay. We take cleanliness and guest comfort very seriously, and we're truly sorry that you encountered this issue. Rest assured, we have already taken steps to address the situation and have scheduled additional inspections and fumigation services to ensure this does not happen again.Your feedback is valuable, and we are committed to improving. We hope you will reconsider staying with us in the future, and we'd be happy to offer a more pleasant experience.
5.0分
商务出差
Very nice and clean! Wish the breakfast would have had a few more options but otherwise it was fantastic.
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酒店回复: Thank you for sharing your feedback! We’re glad you enjoyed your stay and found everything nice and clean. We appreciate your suggestion about breakfast options and will certainly take it into consideration. Hope to welcome you back again soon!
5.0分
其他
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Great stay.
We stayed for a soccer tournament. Stay was good. Breakfast was decent. Kids enjoyed it. Beds were comfortable and rooms were clean and cold. Close to many places to eat and the mall. Would definitely stay here again
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酒店回复: Thank you for sharing your experience! We’re glad to hear you and your family had a great stay during the soccer tournament and that the kids enjoyed it. It’s wonderful that you found the rooms clean, comfortable, and convenient to local dining and shopping. We appreciate your kind words and look forward to welcoming you back again!
5.0分
商务出差
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Home away from home
I stay at this location whenever im in town working and its a great motel ran by wonderful staff who are always friendly and helpful the manager Mrs Kim is awesome she is a hard worker and deserves a pay raise
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酒店回复: Thanks so much for always choosing us when you’re in town! We’re glad you enjoy your stays and really appreciate your kind words about our team. Thank you for the shout out! I appreciate your acknowledgement and sincerity. We look forward to seeing you again soon!
5.0分
其他
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I was greeted warmly by the woman at the front desk. My room was clean. The hallway wasn’t noisy. The ice-maker worked great. There’s even laundry for guests. I also like the breakfast time starts at 5am. So Early! Wonderful. Overall, great place to stay. Would come back & recommend to others.
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酒店回复: Thank you so much for your wonderful 10/10 review! We’re delighted to hear you felt warmly welcomed at check-in and enjoyed a quiet, comfortable stay. It’s great to know the amenities like our laundry service, ice machine, and early breakfast helped make your visit even better. We truly appreciate your kind words and recommendation, and we look forward to welcoming you back on your next stay!
3.0分
情侣出游
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The property was in a good location travel to LSU game, right across from Tanger Oulets and lots of restaurants. The room was freshly cleaned but had a weird smell.when you entered.
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酒店回复: Thank you for sharing your feedback. We’re glad you enjoyed our convenient location near LSU, Tanger Outlets, and the many dining options. We do apologize for the unusual odor you noticed upon entering your room. Our housekeeping team will look into this to ensure all rooms are consistently fresh and comfortable. We hope to welcome you back for an even better stay.
5.0分
其他
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I can not say enough good things about this hotel and staff.
The over all friendliness, courtesy and respect from the employees was impeccable. Ashira, Ms Yolanda, Ms Cheri & Brittany made our stay so much better. From daily greetings to food recommendations to anything and everything we could need. Will definately stay again everytime we visit Gonzales
5.0分
其他
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The stay was amazing. I love how there are stairs as soon as you walk into the lobby. My son is autistic and doesn't do elevators. It made it very convenient. We felt right at home. The breakfast was great also. The king bedroom suite was at Such a great rate! We will be back!
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you and your son felt right at home during your stay. It's great to know that the convenient stair access made things easier for your family, and we're so glad you enjoyed the breakfast and found great value in the king suite. We look forward to welcoming you back again soon!
挺好的，房间很干净，就是工作人员不太专业，感觉有点手足无措。
网上说他们有游泳池，但他们现在已经没有了。
这家酒店需要消毒！连续两天，我房间里都出现了大蟑螂。真是恶心死我了！我再也不住那里了。
Very nice and clean! Wish the breakfast would have had a few more options but otherwise it was fantastic.
Great stay.
We stayed for a soccer tournament. Stay was good. Breakfast was decent. Kids enjoyed it. Beds were comfortable and rooms were clean and cold. Close to many places to eat and the mall. Would definitely stay here again
Home away from home
I stay at this location whenever im in town working and its a great motel ran by wonderful staff who are always friendly and helpful the manager Mrs Kim is awesome she is a hard worker and deserves a pay raise
I was greeted warmly by the woman at the front desk. My room was clean. The hallway wasn’t noisy. The ice-maker worked great. There’s even laundry for guests. I also like the breakfast time starts at 5am. So Early! Wonderful. Overall, great place to stay. Would come back & recommend to others.
The property was in a good location travel to LSU game, right across from Tanger Oulets and lots of restaurants. The room was freshly cleaned but had a weird smell.when you entered.
I can not say enough good things about this hotel and staff.
The over all friendliness, courtesy and respect from the employees was impeccable. Ashira, Ms Yolanda, Ms Cheri & Brittany made our stay so much better. From daily greetings to food recommendations to anything and everything we could need. Will definately stay again everytime we visit Gonzales
The stay was amazing. I love how there are stairs as soon as you walk into the lobby. My son is autistic and doesn't do elevators. It made it very convenient. We felt right at home. The breakfast was great also. The king bedroom suite was at Such a great rate! We will be back!