The room seemed to be recently renovated. Very clean, comfortable beds, refrigerator worked fine. My only complaints was the loud traffic on 4th Avenue. It was very loud and made sleeping through the night difficult. Maybe some better doors and windows would help.
5.0分
商务出差
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Quality service is the best in Yuma county , awesome service , rooms are clean and beautiful , the staff will go all out to accommodate you always and go above and beyond .
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酒店回复: Thank you so much for the wonderful 10/10 review! We’re thrilled to hear that you enjoyed our quality service, clean and beautiful rooms, and the efforts of our staff. Your kind words mean a lot to us, and we’re grateful for your appreciation. We look forward to welcoming you back for another great stay!
4.0分
情侣出游
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The bed was very comfortable and the Bathroom was clean but they needed a handrail inside the shower and next to the toilet. It was very noisy and I know they have no control over the outside folks. The other patrons should not be encouraged or allowed to sit on the stairs that we have to climb, smoking and drinking and talking on their phone. Also you need a permanent sign in front of the motel. It was difficult to find until we turned around and came back and saw the banner.
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酒店回复: Thank you for your 8/10 rating and for sharing your feedback. We’re glad you found the bed comfortable and the bathroom clean. We appreciate your suggestions about adding handrails and improving signage—these are helpful and we’re reviewing them. We’re also addressing the issue of guests sitting on the stairs to ensure a better experience for everyone. Thank you again, and we hope to welcome you back for an even better stay.
4.0分
其他
It is an older hotel rated two stars so I didn’t expect much, but it was nice, the desk clerk was very professional, and I felt safe there
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酒店回复: Thank you so much for your feedback and for choosing to stay with us!We're glad to hear that you had a pleasant experience and appreciated the professionalism of our front desk staff, as well as the safety and comfort of your stay. While we are indeed an older property, we take pride in providing clean, welcoming accommodations and great service. We hope to welcome you back again soon!
1.0分
其他
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First of all the room was not ready at check in time, we had to wait until 3:20. The location is not the safest, shady people walking around the area. The room need several repairs(bathroom had water damaged wall/door frame. You could see light between main door frame and door. The room had a weird smell to it, even if it was smoke free. You could hear every car that went by on the street. I asked for extra towels and shampoo, I had to remind them twice before receiving my request. Office is closed at night, therefore, NO office staff at night. Don't stay here...at least we won't.
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酒店回复: Thank you for taking the time to share your feedback.We’re truly sorry to hear that your experience did not meet expectations. Your comments about the condition of the room, delays at check-in, and service issues have been noted and shared with our team for immediate review. We understand how frustrating these issues must have been, and we sincerely apologize for the inconvenience. Guest comfort and satisfaction are very important to us, and we're actively working to address the areas you've mentioned. We appreciate your honesty and will use your feedback to help improve the guest experience moving forward.
2.0分
商务出差
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Dirty rooms, including bedding. The doors of both rooms we reserved didn't close fully. Photos and reviews were very misleading. Employee at front desk was friendly.
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酒店回复: Thank you for sharing your feedback, and we’re truly sorry to hear about your experience.Cleanliness and guest safety are top priorities for us, and we regret that your stay fell short in these areas. Your comments about the condition of the rooms and misleading expectations are being taken seriously, and we will be following up with our housekeeping and maintenance teams to address these concerns immediately. On a positive note, we’re glad our front desk team member was friendly — we always strive to provide welcoming service. We appreciate your honest review and will use it to improve going forward.
4.0分
商务出差
For an older hotel, it was in good condition and I felt very comfortable. The staff was very nice.
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酒店回复: Thank you for your kind review!We're so glad to hear that you felt comfortable during your stay and that our team made a positive impression. We take pride in keeping the property in good condition and providing friendly service to all our guests. We appreciate your rating and hope to welcome you back again soon!
5.0分
其他
It was very clean and comfortable bed. What I needed for a nice nights rest to keep traveling.
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酒店回复: Thank you so much for the perfect rating!We’re thrilled to hear that you found the room clean and the bed comfortable — exactly what you needed for a restful stop during your travels. We appreciate you choosing to stay with us and hope to welcome you back on your next trip!
5.0分
其他
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I was pleasantly surprised. The room was very clean immaculate. The gentleman at the customer service desk was excellent I didn’t know how to open my door he came to the rescue to help me. I go to Yuma once a month to visit my mom. This motel is where I’ll be staying from now on.
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酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear you found the room immaculate and that our staff was able to assist you. It means a lot to us that you’ve chosen to make us your go-to place in Yuma. We look forward to welcoming you back on your next visit!
4.0分
其他
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Newly rennovated, low cost option - was just there for the night going to the Dentist in MX. The staff quickly accomodated my request for a chair at the pool (new pool furniture on order). Beds comfy - clean room.
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酒店回复: Thank you for your feedback! We’re glad we could accommodate your request and that you found the bed comfortable and the room clean. We’re also excited about the new pool furniture arriving soon. We appreciate you choosing us for your stay and hope your trip to Mexico went well!
The room seemed to be recently renovated. Very clean, comfortable beds, refrigerator worked fine. My only complaints was the loud traffic on 4th Avenue. It was very loud and made sleeping through the night difficult. Maybe some better doors and windows would help.
Quality service is the best in Yuma county , awesome service , rooms are clean and beautiful , the staff will go all out to accommodate you always and go above and beyond .
The bed was very comfortable and the Bathroom was clean but they needed a handrail inside the shower and next to the toilet. It was very noisy and I know they have no control over the outside folks. The other patrons should not be encouraged or allowed to sit on the stairs that we have to climb, smoking and drinking and talking on their phone. Also you need a permanent sign in front of the motel. It was difficult to find until we turned around and came back and saw the banner.
It is an older hotel rated two stars so I didn’t expect much, but it was nice, the desk clerk was very professional, and I felt safe there
First of all the room was not ready at check in time, we had to wait until 3:20. The location is not the safest, shady people walking around the area. The room need several repairs(bathroom had water damaged wall/door frame. You could see light between main door frame and door. The room had a weird smell to it, even if it was smoke free. You could hear every car that went by on the street. I asked for extra towels and shampoo, I had to remind them twice before receiving my request. Office is closed at night, therefore, NO office staff at night. Don't stay here...at least we won't.
Dirty rooms, including bedding. The doors of both rooms we reserved didn't close fully. Photos and reviews were very misleading. Employee at front desk was friendly.
For an older hotel, it was in good condition and I felt very comfortable. The staff was very nice.
It was very clean and comfortable bed. What I needed for a nice nights rest to keep traveling.
I was pleasantly surprised. The room was very clean immaculate. The gentleman at the customer service desk was excellent I didn’t know how to open my door he came to the rescue to help me. I go to Yuma once a month to visit my mom. This motel is where I’ll be staying from now on.
Newly rennovated, low cost option - was just there for the night going to the Dentist in MX. The staff quickly accomodated my request for a chair at the pool (new pool furniture on order). Beds comfy - clean room.