酒店回复: Thank you very much for sharing your opinion about your stay in our establishment. We are very sorry for the inconvenience you experienced - both in relation to the unpleasant smell in your room and the inaccessibility of the swimming pool due to renovation works. Please be assured that we make every effort to ensure that our interiors meet the highest standards of cleanliness and comfort, and the situation you experienced absolutely does not reflect the level to which we strive every day. The work on the pool was necessary to improve its quality and safety, but we understand that it may have affected your overall impression of your stay. Once again, we apologise and hope that you will nevertheless decide to give us a second chance in the future. We would be happy to personally ensure that your next visit meets your expectations to the full. With best regards, Hotel Manager
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The hotel is simple, the wifi horrible, is not workin well, the room in second floor with narrow steps in the stair, very dangerous and not comfortable at all. The TV never work and is not in the bedroom but in another place. The shower do not have curtain so the water spread all over the bathroom. Breakfast good, and the men that serve very cordial.
酒店位于格涅兹诺市中心，去哪里都非常方便！早餐选择还算合理。
121房间日夜臭气熏天，我们不得不把窗户敞开。脏兮兮的咖啡杯也没换，即使我们在门上贴了张纸条让他们清理，他们也没人换！淋浴间里有霉菌。泳池坏了，按摩浴缸也不能用。窗帘也坏了。我们预订了104房间，结果住进了121房间。工作人员太不称职了！
The hotel is simple, the wifi horrible, is not workin well, the room in second floor with narrow steps in the stair, very dangerous and not comfortable at all. The TV never work and is not in the bedroom but in another place. The shower do not have curtain so the water spread all over the bathroom. Breakfast good, and the men that serve very cordial.