I have mixed reviews about my stay, Upon arrival, (with great parking spaces may I add) we were greeted by a very warming person, she welcomed us straight in and gave us all of the information we needed regarding our stay, and I’m very grateful to that. She showed us to our rooms and unfortunately had a lot of trouble getting into the door, Banging and banging to try and let us into the room, going downstairs to change the key, it was an absolute palaver, especially as we had travelled 5 hours, all we wanted ideally was to have a shower and to relax for a bit. When entering the room, it was very homely and I absolutely loved the decor!! (the map work is incredible and an absolutely genius idea for decor) The beds were super comfy, even though I messed up and booked twin rooms (my partners face was a picture haha), and the facilities were fantastic, Tv with Netflix, coffee/tea and milk station, a fan, clothes hangers and even shampoo and shower gels, which for the price of your stay, is incredibly generous (my opinion) so Thankyou for that! However, when entering the bathroom, as soon as you turn on the light, the most horrendous, loud noise blaring from the wall mounted bathroom fan, meaning we could not have the light on at all during our stay, for me that was very annoying for night bathroom trips. The fan was extremely dirty aswell, very dusty. I am not exaggerating when I say, when we turned on the light, black dust/dirt came down from the fan on to the toilet roll which was placed directly underneath, not ideal. The shower looks very nice and it is very spacious, unfortunately the bathroom ceiling was covered in mould, and the draining wasn’t great, the water kept backing up on the shower floor, I had non stop issues with the shower and hot water, it was honestly more hassle than worth. I did not sleep great at this place, my anxiety was on edge as the door does not close properly (picture taken), and I was so worried I would be locked in as we had so many issues with getting in and out of the door, The walls are very thin and you can hear everything, we had an eventful evening listening to a man moaning about the wifi(which was not working but that isn’t the end of the world for me personally) The breakfast wasn’t really a “wow” factor for me, I ordered an egg sandwich and for my personal taste the egg wasn’t cooked well, it was very snotty, but my partner thoroughly enjoyed his breakfast, and the fresh supply of juices, I loved the table to door number idea, I thought that was fantastic, Thankyou for being so friendly and helpful, and especially for your great selection of facilities, but for me, I would not stay again, but that’s just my personal choice :)

We stayed 2 nights in the family bungalow - a wooden lodge in the car park that can sleep up to 6 people. If you have a fear of spiders this is not the room for you - luckily my dad was there to get rid of them! The lodge could have been cleaner - lots of cobwebs around and dusty areas. Room had been advertised as having a fridge but there wasn't one - this would have been helpful in the warmer weather. The room was cold in the morning but once turned on the heaters worked quickly. They were accommodating for a late check in. Keys are left at the reception desk with instructions on getting to your room. You select breakfast options on a sheet and then place it into a box for the morning. Breakfast on our first morning let them down. The young girl serving was not helpful and not in a good mood. As we hadn't seen anyone at check in we didn't know what the process was. We sat down at the only available table which hadn't been wiped down. We weren't offered drinks and had to ask for tea. We had veggie options and these were okay. The second day the owner was in at breakfast and it as a lovely experience!! He was very friendly and helpful! Shame the first day wasn't like this.

Such a lovely place for my family to stay after a day at Alton towers. Amazing aircon; very clean lodge & great hosts. We all had a brilliant comfortable sleep ready for another busy day: the breakfast was such a smooth run and was really tasty! Thanks all so much, see you in a couple of years :)

Went last week for a week. Got in early. Staff and the two young waitresses are nothing but polite friendly professional well mannered, breakfast was fantastic, were were in the attic room 8. Perfect size, comfy beds, everything perfect. Always happy staff. Can tell the manager is a good bloke to work for. Whenever we go Alton towers this is always the first hotel we look for. Loads around the area too. Tesco's across the road and Waitrose, bowling cinema ice skating pub plenty of shops and a town centre. Alton towers 9m away. Highly recommended

We stayed here for one night , for a 2 day visit to Alton Towers. We stayed in the family lodge, located in the car park . It was very clean and spacious. Ideal for a family. Breakfast was included in the price. Very efficient, you pre book the night before and indicate what time you will be there . In the morning, you go to spacious dining room, where you can help yourself to drinks . The breakfast was delicious. Not massive portions, but just enough. Great location for Towers and value for money .

Very friendly welcome. Main house is a little bit quirky but is warm and comfortable. Quite a few stairs but I think there are bedroom units in the courtyard area with no steps. Breakfast were very very good. Just fill in the printed breakfast forms, indicate your choices, state the time you would like to eat, pop the form into the little post box and just turn up the next morning and enjoy. Substantial portions ! The staff are friendly and it is extremely good value for money. Only glitch is the sound of the road traffic.

basic but clean rooms with tv staff were very friendly and helpful nice cooked breakfast with unlimited drinks but also a good choice of alternatives if you do not want cooked ideal stay for a trip to alton towers as only 15mins away and reasonably priced

Lovely guest house close to amenities. We booked 3 rooms for various family members attending a nearby function. Check in was easy, rooms were perfect for our needs & very clean with tea/coffee facilities & great en-suites. Excellent breakfast - would highly recommend

My wife and I only stopped overnight. The owner was very friendly and helpful. The room was a little basic, but expected with what we paid. I must congratulate them on the breakfast which was out of this world. It was very local to all amenities.

Such a friendly, welcoming and beautiful place! A great Room however would just say shower quite small and stairs very tight to our room that’s right at the top (room 8) but apart from that comfy and would definitely be back! Perfect location for Alton Towers just 15mins away!