No light on stairs to top floor No HOT WATER to make morning tea Very poor breakfast all cold dishes very few Icecold shower Very SLOW service in ordering ANY thing Sauna OK GOOD massage
5.0分
其他
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Clean and comfortable room. Glad to have a great hot water shower after a long trip from the Equator. Staff super nice. Chefs food service was great! Hospitable!
Too bad complimentary sauna and steam room entrance is right by the reception desk
3.0分
商务出差
The sraff were nice but the facilities were very tired.
3.0分
其他
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For the price this was great, felt like we drove a long ways to find it, the bed was comfortable, free breakfast was good, airport shuttle and driver took us to the zoo. Staff don’t communicate well but they took good care of us. Pool was clean and we enjoyed the restaurant, too.
3.0分
情侣出游
The facilities are just average. Service needs improvement. Good security.
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酒店回复: We sincerely apologize for the inconvenience you experienced during your stay. Please rest assured that we take your feedback seriously and are already addressing the service for proper improvement.We truly value your patronage and hope to have the opportunity to serve you better in the future.
4.0分
朋友出游
A nice place to relax before catching a plane. Good airport shuttle service.
2.0分
其他
They did not know we were coming. It took 20 minutes to find a room. They tried to put me in one that was not cleaned.
2.0分
家庭亲子
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We checked in at 8:30 p.m. we wanted to take showers and go to bed. We were unable to. The electricity went out five times within the first 25 minutes that we were there. It was hot in the room and was not able to run the fan or the cooler. We were not able to take hot showers because the water is hot on demand via electricity. In the morning the breakfast was hard. They had chicken wings that had been sitting there for a long time and their potatoes were cold and sitting there for a long time as well. Would not stay here again.
圣塔里亚酒店是一家度假村风格的酒店。这里很安静,酒店内的氛围也相当不错。设施齐全,有游泳池、健身中心和桑拿。早餐挺好的,员工的服务也很周到。
工作人员非常棒,早餐时间都过了,他们还给我提供了早餐。
No light on stairs to top floor No HOT WATER to make morning tea Very poor breakfast all cold dishes very few Icecold shower Very SLOW service in ordering ANY thing Sauna OK GOOD massage
Clean and comfortable room. Glad to have a great hot water shower after a long trip from the Equator. Staff super nice. Chefs food service was great! Hospitable!
Too bad complimentary sauna and steam room entrance is right by the reception desk
The sraff were nice but the facilities were very tired.
For the price this was great, felt like we drove a long ways to find it, the bed was comfortable, free breakfast was good, airport shuttle and driver took us to the zoo. Staff don’t communicate well but they took good care of us. Pool was clean and we enjoyed the restaurant, too.
The facilities are just average. Service needs improvement. Good security.
A nice place to relax before catching a plane. Good airport shuttle service.
They did not know we were coming. It took 20 minutes to find a room. They tried to put me in one that was not cleaned.
We checked in at 8:30 p.m. we wanted to take showers and go to bed. We were unable to. The electricity went out five times within the first 25 minutes that we were there. It was hot in the room and was not able to run the fan or the cooler. We were not able to take hot showers because the water is hot on demand via electricity. In the morning the breakfast was hard. They had chicken wings that had been sitting there for a long time and their potatoes were cold and sitting there for a long time as well. Would not stay here again.