酒店回复: Dear Valued Guest,Thank you so much for your thoughtful review! We're delighted to hear that you found our facilities comfortable and convenient, and appreciated the restaurants and cafés located downstairs. It’s wonderful to know that the cleanliness, environment, and high level of security made your stay enjoyable.We’re also glad the sound insulation met your expectations and that the spacious room and amenities were satisfactory. Your preference for a king-size bed is noted, and we’ll do our best to accommodate that in future stays.We truly appreciate your recommendation and hope to welcome you back to Centara Life Hotel Bangkok Phra Nakhon again soon!Warm regards,Centara Life Hotel Bangkok Phra Nakhon Management Team
酒店回复: Dear Valued guest,On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Centara Life Hotel Bangkok Phra Nakhon.I really appreciate your wonderful comments regarding your stay experience. We are so happy to know that our value guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our value guest.Once again Thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future.Warm regards,Centara Life Hotel Bangkok Phra Nakhon Management Team
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback with us.We are sorry to learn that your stay did not meet your expectations, particularly regarding room servicing and the manner in which you were treated by our front desk team. Please accept our sincere apologies for these shortcomings, as this is not the level of service we aim to provide.Your comments have been taken seriously and shared with the relevant departments for immediate review and improvement. We appreciate your feedback, as it helps us identify areas where we must do better.Warm regards, Hotel Management Team Centara Life Hotel Bangkok Phra Nakhon
酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience with us. We sincerely regret to hear that your stay did not meet expectations and that you encountered multiple issues during your visit.We apologize for the discomfort caused by noise from the surrounding area and for the condition of the room upon arrival. Your comments regarding cleanliness and soundproofing have been noted and will be addressed with our housekeeping and maintenance teams to ensure improvements are made.We are also very sorry to learn about your experience with our service team. This is not the level of hospitality we strive to provide, and we will be reviewing the situation internally to ensure better communication, responsiveness, and professionalism moving forward.Your feedback is extremely valuable to us, and while we regret that your stay was disappointing, we appreciate your honesty as it helps us improve. We hope you will consider giving us another opportunity in the future to provide a better experience.Warm regards,Hotel Management TeamCentara Life Hotel Bangkok Phra Nakhon
酒店回复: 尊敬的宾客：
感谢您抽出宝贵时间与我们分享您的入住体验。我们很高兴得知您认为我们酒店地理位置优越、价格实惠，并且您喜欢我们提供的早餐和中心位置。
感谢您对客房和景观提出的诚挚反馈。我们很遗憾得知由于自然采光不足而影响了您的入住体验。对于由此造成的任何不便，我们深表歉意。客房分配可能因预订平台和所选房型而异，我们鼓励宾客直接联系我们，告知任何具体偏好或要求。我们提供泳池景观客房，我们的团队很乐意为宾客安排此类事宜，方便您下次入住。
您的反馈对我们非常宝贵，将有助于我们不断提升宾客体验。我们希望有机会再次欢迎您，并为您提供超出您期望的住宿体验。
此致，
Centara Life Hotel Bangkok Phra Nakhon 管理团队
点评来源 Trip.com
1人觉得有用
5.0分
高级房（特大床）
独自旅行
地理位置不错，挺好的，安静。
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酒店回复: Dear Valued guest,On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Centara Life Hotel Bangkok Phra Nakhon.I really appreciate your wonderful comments regarding your stay experience. We are so happy to know that our value guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our value guest.Once again Thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future.Warm regards,Centara Life Hotel Bangkok Phra Nakhon Management Team
酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience with us. We truly appreciate your detailed comments, as they help us understand where we are doing well and where we need to improve.We’re glad to hear that you found the nearby convenience stores accessible and appreciated the availability of our complimentary tuk-tuk service to Khao San Road.We sincerely apologize for the inconveniences you experienced, including the distance from the city center, the room cleaning appointment system, limited breakfast options, and the layout of our pool and towel service. Your feedback regarding the app-based services and booking difficulties during peak season has been noted and will be reviewed by our management team to improve guest comfort and accessibility.We understand your concerns and are committed to enhancing our services to better meet the expectations of all our guests. Thank you again for your honesty and for helping us grow.Warm regards,Centara Life Hotel Bangkok Phra Nakhon Management Team
设施：舒适方便下去就是餐厅和咖啡厅
卫生：干净整洁
去曼谷就订这家干净环境也不错，安全性管理很高，隔音强，不过还是更喜欢超大床型，房间大，东西足！
地理位置还行，去哪都不太远。就是靠街边突突车炸街略吵！牙刷一个人只提供一副，而不是每晚可提供一副。整体住着还算可以，早餐不错建议加上早餐！
酒店位置偏僻，但是离考山路比较近，我们住了2晚竟然不打扫房间，前台服务员态度很差，下次不会选择这个酒店
坚决大差评！第十次来泰国，唯一一次也是第一次写差评！这个酒店从各个方面都奇差无比，希望看到的人就避雷吧！
首先，不要被图片欺骗了，照片看着挺新实际里面又吵又脏又破！这酒店位置就是紧邻高架桥和主路，我们还不是最靠外的房间，在中间位置但毫无*用。24小时有巨大轰鸣声的摩托车和骑车不间断经过。因为房间玻璃巨大但隔音特别差，车不间断行驶经过，夜间也是一样，戴着耳塞也整夜无法入睡，睁眼到天亮，特别吵，就是让人时刻无法忍受的吵。放了视频可以听听看，噪音从不间断！！！让人无比崩溃！形同直接睡马路。
其次，卫生奇差无比，一进来就可以看到全屋没有干净的地方，充满污垢的窗帘，全是手印和油垢的墙面、门，不干净的地面和桌面，已经放图可以自己看。基本的清洁都做不到，完全不匹配这个价格！太脏了！
最后就是服务差，第二天一早我们就跟酒店说明了情况，在得知我们房间太吵后先是坚决不同意退掉没住的几天，少要钱也不行。所以我们申请换个房间，前台年轻女服务员瞬间拉脸然后让我们等着，等了一个小时才带去看房间，第一次看的一模一样的位置，第二次是连通房一进门就踩了一脚的水，这就是等了一个多小时打扫好的房间？！本着不要再浪费更多时间凑合住住的想法，当时跟她说了擦干净，换这间就行，她转头回去就跟她经理撒谎说我也不喜欢这个！只字不提保洁差到一进门就让客户踩了一脚水的事！态度差就算了，还撒谎，英语不好问啥都说不知道和让等一会，还呵斥我不要站在前台等去那边坐着等，这个女的竟然还骗人！！明明自己房间脏，一地的水，还撒谎推到顾客身上…没有任何服务可言，一宿没睡还浪费了一上午，饱受侮辱！！自己酒店问题一大堆，错了就应该承认道歉，而不是让顾客除了等待就是受你们挖苦，素质奇差！
总得来说，非常浪费时间的一个选择，酒店服务差，房间差，位置也不好，如果是来度假的，避雷吧！洗手池就在床旁边，屋子特别小，下水也不好，还净是连通房！非常不好的体验，坑极了！
就地理位置和价格而言，这算是一家相当不错的酒店。它和我之前住过的其他盛泰乐酒店不太一样。房间嘛，“还不错”，没什么特别惊喜的，但确实挺好。不过，我不确定是不是因为我在Trip.com上预订的，又或者是我预订时漏看了什么信息，但我的房间唯一一扇朝外的窗户是正对着一堵墙的。我说的不是几码或几米远的地方有堵墙，我的意思是阳台完全紧贴着一堵墙。完全照不到一丝阳光。也许这就是为什么价格如此优惠的原因吧。他们确实有能看到泳池的房间，所以还是有选择的。早餐很棒。这是一个位于市中心的非常不错的下榻之所。
地理位置不错，挺好的，安静。
这是我第二次入住了。这次是帮我父母预订的，订的是高级房，但又多付了500泰铢升级成了豪华房，因为需要带阳台的房间方便抽烟。这次安排的是三楼的房间，所以景色不是很好，但总体来说我还是很喜欢。
酒店设施很干净，员工也非常乐于助人。位置很好，离老城区旅游区足够近，但又不会太吵闹。而且，从酒店走20分钟就能到我吃过最好吃的泰式炒河粉店！
首先从地理位置来说，离市区有一段距离，外出需要打车，出门后四面八方都有7-11，需要走个几十米，都不远，每天需要在小程序上预约才能打扫房间，早餐的话食物少，偏西式，游泳池小，浴巾在一楼拿，不方便，很难拿到干净的浴巾，酒店晚上在规定时间段有免费突突车去考山路，可能是暑期，非常难预约。
价格合理。房间既现代又舒适。地理位置也非常好。所有设施都准备得很完善，让我们的住宿体验非常舒适。我们真的很享受在这里的时光，希望能再次回来。