First impressions said it all for us and the photos verify this. Decide for yourself. We booked 3 days but after 3 minutes of arriving we had decided to leave! A non English speaking lady who was the maid/receptionist was our port of call at this hotel & we tried to inform her we could not stay in the room provided (this also was NOT the one we had asked for when booking). We retreated to the pool area while we waited to talk to a manager. The pool too was so disappointing we finding it dirty and a very un relaxing area. It obviously had not been cleaned for days/weeks. The manage spoke to us eventually by phone and we were told no other rooms available at this hotel but he could accommodate us at a sister hotel at an extra cost. Sadly our minds were made up as if these we standards seen as acceptable then it was NOT for us plus we did not want to splash out more money. We left the conversation with we think about what the manager had said. Late evening by now and which we now had to spend Googling for suitable accommodation elsewhere. We had a terrible night in a room we were NOT comfortable in. Unclean, stained furniture, hairs on the floor, dust on top of the fridge and to finish us off........a cockroach crawled out of the skirting board! SEE PICTURES Early in the morning at breakfast we told the maid/ receptionist we were leaving and please tell the manager. After a few hours after leaving we also emailed the manager and verified we had to leave. We had paid 50% upfront and thought it would be only fair for us to forfeit this and hopefully the manager would also be somewhat fair in his evaluation of the situation and not charge us any more for substandard accommodation. Long story short.....many an email and
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酒店回复: Dear Andrew, I am sorry you did not enjoy your stay at La Almendra y El Gitano. I was expecting your feedback anyway. Please bear in mind that you booked a Double Standard Room, and that was exactly what we gave you. The main problem is that you did not like the venue. I could understand this as there are colors to suit every taste. But there was really nothing too much to really complaint about. Our standards of cleanliness are trully high. For instance, we have never seen a cockroach at La Almendra y El Gitano. Ever. Double check the picture you have sent, because, it has nothing to do with a cockroach. As I told you, it was a poor little cricket that jumped into the room by mistake. Remember, you are in the midst of the Natural Park Cabo de Gata-Nijar, surrounded by nature, in a beautiful landscape. Nevertheless, I gave you the option to move to our sister hotel, and you said you would think about it...but never answered back. The next thing I know, is that you left the following morning. You never said anything to the receptionist, and you never responded to my offer. Nothing really happened. You just left, because you did not like the place. This is so unfair, basically for other guests that wished to stay at La Almendra y El Gitano, but couldn´t because there were no rooms available for those days. And by leaving the venue in advance, with no apparent reason, does not entail any refund. You said you were not interested in a ping-pong conversation, so I complied with your request, knowing you would leave negative feedback unless I give in. Hoping for your understanding, kind regards Javier Altieri Manager
这个地方风景优美，非常安静，是放松身心的好地方，提供早餐的女士非常友好，但是我们预订的房间叫做吉普赛房间，而且不便宜，这与预期不符。它有一个按摩浴缸，前面有一扇很棒的窗户。（这是你要付钱的）但我不得不说，它被严重忽视了（我没有用过）房间里所有的水龙头都充满了水垢，几乎生锈和剥落，按摩浴缸的塞子看起来像是在垃圾桶里找到的，玻璃杯，一个淡紫色，另一个蓝色，剥落了，床头板的玻璃全是碎裂的，有黑色污渍，大深灰色的窗帘上满是污渍。我付了我想要的钱，但没有得到我期望的东西。我觉得被骗了！
我们在那里举办了婚礼，场地和庄园都堪称理想，日落美景，景色宜人。然而，预订庄园时，他们已经包含了DJ，而且是他们自己选择的，无法修改或提供其他选择（而且预算没有大幅增加）。除了音乐之外，婚礼的一切都很完美：我们听不到宴会的开场曲，没有无线麦克风，所以所有环节都只能在角落里进行，因为只有有线网络可以到达。我们玩的音乐宾果游戏节奏很快，而且也听不清楚。更糟糕的是，我和男朋友准备了一段婚礼舞曲，在舞曲进行到一半时，他突然改了歌，而且没人愿意退还我们之前投入的钱。此外，在开放式酒吧的半夜，他竟然让我把剩下的150欧元还给他，而所有供应商都告诉我们要等到周一，因为大家都知道现在不是处理这些问题的时候。我男朋友不得不在早上6:30就把钱还给他，因为他一再坚持。此外，客人们也抱怨他们受到的待遇。总结：这个庄园很不错，但如果我再结婚，不得不请那个DJ（Dani），我可能会找另一个同样不错的地方，而且能让我带上我想要的DJ。另一个缺点是房间里没有保险箱，就算他们把钱给你，除非你自己带，否则你没有安全的地方存放。
按摩浴缸坏了。除此之外，酒店非常好，早餐也很好。早上在那里的那位女士（玛丽安娜）非常有爱心，尽管她工作很忙，但还是非常照顾我们！我想祝贺她
First impressions said it all for us and the photos verify this. Decide for yourself. We booked 3 days but after 3 minutes of arriving we had decided to leave! A non English speaking lady who was the maid/receptionist was our port of call at this hotel & we tried to inform her we could not stay in the room provided (this also was NOT the one we had asked for when booking). We retreated to the pool area while we waited to talk to a manager. The pool too was so disappointing we finding it dirty and a very un relaxing area. It obviously had not been cleaned for days/weeks. The manage spoke to us eventually by phone and we were told no other rooms available at this hotel but he could accommodate us at a sister hotel at an extra cost. Sadly our minds were made up as if these we standards seen as acceptable then it was NOT for us plus we did not want to splash out more money. We left the conversation with we think about what the manager had said. Late evening by now and which we now had to spend Googling for suitable accommodation elsewhere. We had a terrible night in a room we were NOT comfortable in. Unclean, stained furniture, hairs on the floor, dust on top of the fridge and to finish us off........a cockroach crawled out of the skirting board! SEE PICTURES Early in the morning at breakfast we told the maid/ receptionist we were leaving and please tell the manager. After a few hours after leaving we also emailed the manager and verified we had to leave. We had paid 50% upfront and thought it would be only fair for us to forfeit this and hopefully the manager would also be somewhat fair in his evaluation of the situation and not charge us any more for substandard accommodation. Long story short.....many an email and