Average hotel, just good for layover or short stay. Not very clean, but the beds and bathroom were fine. We didn't use the spa or pool so I can't say much about it. The breakfast was ordinary continental food, not much choice, but I prefer that way sometimes.
1.0分
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It's an awful hotel. The trash bin was still full from the previous guests. The room wasn't cleaned on the second day of our stay. The bedding was dirty. There is a day bar in the lobby which wasn't open even though it said so on the working hours. A napkin or a tissue was lying on the floor in the hall for two days and no one picked it up which just shows how messy this hotel is. The stairway smelled so bad it was nearly impossible to breathe. the only positive thing about this hotel was breakfast which was pretty basic but good.
4.0分
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We recently stayed at Hotel Nivy for one night while attending the AC/DEC concert in town. Although the hotel is a bit outside the city center, it proved to be a great choice for our brief stay. We booked a an apartment room, which offered ample space. The main bed was adequate for two people, and the fold-out bed accommodated an extra guest. The room was clean, and the bathroom was notably large, enhancing our overall comfort. The staff at Hotel Nivy were exceptionally friendly and accommodating. They allowed us to check in a couple of hours early, which made our arrival much more convenient. While the breakfast was okay and not particularly memorable, it was adequate for our needs. Given the affordable rate of the hotel, this was a minor drawback in an otherwise pleasant experience. Overall, we were very happy with our stay at Hotel Nivy. The combination of a spacious, clean room, a large bathroom, and excellent customer service made it a great choice for our concert visit. We would certainly consider staying here again in the future.
1.0分
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It was horrible. The staff was not friendly, there was mold in my bed and they refused to change my sheets, there was almost nothing to eat for breakfast, the whole hotel smelled like smoke, there was rotten food in the fridge when we arrived and the staff said it was not their problem.
2.0分
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First of all, let me clarify - I didn't stay at this hotel recently, staid there couple of years ago and the experience was good, it was by all means a regular, decent budget hotel stay. In the past couple of months - as I reside in Bratislava for quite some time - I've been coming there just for swim/spa/wellness, as the facility is really nice, clean, usually not overcrowded, offers swimming pool, jaccuzzi and a variety of saunas for affordable price. However, I feel the urge of sharing my recent experience, in a hope hotel's management does something about it so it never repeats again. With a collegue, as usually, we were enjoying some swimming and sauna time. The facility closes at 22:00, therefore staff usually starts to notify clients to leave around 21:45. This time (Monday 28.3.2022) the lifeguard in charge comes approaches us (while still in sauna, but well aware of the time left), starting to throw us out quite unpolitely (loosely translated: "It's 9:45pm, wrap it up!"). After thanking him for notifying us, telling him we're aware of the time and that the facility closes at 10pm sharp, we said we'd be out in a minute. He came back in 10 seconds, leaving the sauna door open wide, urging us to leave with a comment "they don't pay me overtime". My friend then asked him whether he's aware of the term "pro-client approach" and whether he'd ever been abroad or witnessed it somewhere, because the way he was talking to us was well off from this kind of approach - and politely explained that he (the lifeguard) should definitely learn about it, because it is very important in hostelery/service industry. And that's when things got even worse - the way this lifeguard's language towards us changed, full of disrespect (in Slovak language, the formal way to address either a stranger or especially a client should 100% always be in plural "you" - this lifeguard kid changed to talk to us in singular "you"/"thou") and on the very edge of insults, in such a provocative manner as if he was looking for a fist-to-fist confrontation, invading personal space (and I'm talking about ＜10cm face-to-face while talking to my friend)! HUGE no-go's, in any business, but especially in services' industry such as hostelery! I understand, people tend to be tired after whole day at work, want to go home, enjoy some rest - but I saw this guy sitting/standing next to the pool, playing with his phone for the entire 30-40 minutes I was swimming (before sauna), not even paying attention to puddles on the floor next to the pool, on which 2 people skid and almost fell just from what I've seen...so this "lifeguard" was not even doing his work properly, to ensure the customers are safe! And then to top it with such repulsive attitude and language towards clients...it really wrecked the whole otherwise great experience for me! Without this incident I'd rate overall 5/5. Recommendation for hotel management (from my own experience working in hostelery) - give this guy a serious pro
4.0分
商务出差
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Good location for my needs, the hotel was simple with basic amenities, the room was clean and tidy, good varity of foid available for breakfast and early 9700hrs start for my needs; enjoyable stay whilst on business in Bratislava, close to where I was working
2.0分
商务出差
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Rooms were dirty and uncleaned, the food was cold and disgusting, and the view was mediocre. The TV wasn't working and the wardrobe handle was broken. The breakfast and dinner were a type of buffet, but everything was cold and not worth the price at all. The wi-fi is working but it's not secure so connect at your own risk. It's also worth mentioning that the staff doesn't speak English so if you can't speak Slovakian the you're gonna have a hard time talking to them. I did not go to the swimming pool, however I know for sure that you have to pay extra to go. Fortunately there is a shop nearby so I guess that is a plus. TL;DR Come at your own risk.
酒店的主要缺陷是卫生，房间和餐厅都没有卫生。房间里铺着地毯，严格来说总是很脏，床的下部有污渍，羽绒被也是如此。整个房间的屋顶，包括浴室，都布满了蜘蛛网。在有厕所的浴室里，卫生纸很脏，我发现自己被迫用纸巾去卫生间。自来水，即使不吞咽，只用来刷牙，也是令人作呕、恶心的。转到餐厅，食物确实有问题，即使在这里，卫生也并不突出。事实上，晚餐时您可以看到打开的麦片袋，稍后将用于早餐。另一条重要信息是草莓水的味道。食物的质量很差而且食物的选择是重复的。我给 1 星不仅仅是因为一个简单的事实，即它很实用，因此，如果您对这家酒店糟糕的卫生状况没有印象，那么它就适合您。
圣诞节期间我随学校去了布拉迪斯拉发参观圣诞市场。糟糕的酒店。清洁度很糟糕，地毯很脏，厕所也很脏，我们在淋浴排水管里发现了头发，淋浴喷头和淋浴玻璃上都有水垢。更换桌布是可选的，桌子上的一张纸条上写着必须每2天更换一次，但6天内他们从未更换过。床上的毯子很不舒服，而且有污渍，让你的脚暴露在外。枕套和床垫套都有洞，在床底下我们发现了一切，甚至更多：从乐高积木到袜子（显然很脏）。食物很糟糕，而且我不是在谈论传统美食。它是自助餐，盘子和餐具经常很脏。玻璃杯很粘，他们用果汁容器盛水，因此尝起来像水果。我患有乳糜泻，早餐时他们给我提供了麦片面包。简单的食物，如炒鸡蛋和乌斯特尔，都浸在污水中。酒店的位置是唯一的优点，因为很近有一家超市，你可以找到所有东西（它叫Billa，收银员脾气暴躁）。我不想回到斯洛伐克，但最终我不会回到这里
Average hotel, just good for layover or short stay. Not very clean, but the beds and bathroom were fine. We didn't use the spa or pool so I can't say much about it. The breakfast was ordinary continental food, not much choice, but I prefer that way sometimes.
It's an awful hotel. The trash bin was still full from the previous guests. The room wasn't cleaned on the second day of our stay. The bedding was dirty. There is a day bar in the lobby which wasn't open even though it said so on the working hours. A napkin or a tissue was lying on the floor in the hall for two days and no one picked it up which just shows how messy this hotel is. The stairway smelled so bad it was nearly impossible to breathe. the only positive thing about this hotel was breakfast which was pretty basic but good.
We recently stayed at Hotel Nivy for one night while attending the AC/DEC concert in town. Although the hotel is a bit outside the city center, it proved to be a great choice for our brief stay. We booked a an apartment room, which offered ample space. The main bed was adequate for two people, and the fold-out bed accommodated an extra guest. The room was clean, and the bathroom was notably large, enhancing our overall comfort. The staff at Hotel Nivy were exceptionally friendly and accommodating. They allowed us to check in a couple of hours early, which made our arrival much more convenient. While the breakfast was okay and not particularly memorable, it was adequate for our needs. Given the affordable rate of the hotel, this was a minor drawback in an otherwise pleasant experience. Overall, we were very happy with our stay at Hotel Nivy. The combination of a spacious, clean room, a large bathroom, and excellent customer service made it a great choice for our concert visit. We would certainly consider staying here again in the future.
It was horrible. The staff was not friendly, there was mold in my bed and they refused to change my sheets, there was almost nothing to eat for breakfast, the whole hotel smelled like smoke, there was rotten food in the fridge when we arrived and the staff said it was not their problem.
First of all, let me clarify - I didn't stay at this hotel recently, staid there couple of years ago and the experience was good, it was by all means a regular, decent budget hotel stay. In the past couple of months - as I reside in Bratislava for quite some time - I've been coming there just for swim/spa/wellness, as the facility is really nice, clean, usually not overcrowded, offers swimming pool, jaccuzzi and a variety of saunas for affordable price. However, I feel the urge of sharing my recent experience, in a hope hotel's management does something about it so it never repeats again. With a collegue, as usually, we were enjoying some swimming and sauna time. The facility closes at 22:00, therefore staff usually starts to notify clients to leave around 21:45. This time (Monday 28.3.2022) the lifeguard in charge comes approaches us (while still in sauna, but well aware of the time left), starting to throw us out quite unpolitely (loosely translated: "It's 9:45pm, wrap it up!"). After thanking him for notifying us, telling him we're aware of the time and that the facility closes at 10pm sharp, we said we'd be out in a minute. He came back in 10 seconds, leaving the sauna door open wide, urging us to leave with a comment "they don't pay me overtime". My friend then asked him whether he's aware of the term "pro-client approach" and whether he'd ever been abroad or witnessed it somewhere, because the way he was talking to us was well off from this kind of approach - and politely explained that he (the lifeguard) should definitely learn about it, because it is very important in hostelery/service industry. And that's when things got even worse - the way this lifeguard's language towards us changed, full of disrespect (in Slovak language, the formal way to address either a stranger or especially a client should 100% always be in plural "you" - this lifeguard kid changed to talk to us in singular "you"/"thou") and on the very edge of insults, in such a provocative manner as if he was looking for a fist-to-fist confrontation, invading personal space (and I'm talking about ＜10cm face-to-face while talking to my friend)! HUGE no-go's, in any business, but especially in services' industry such as hostelery! I understand, people tend to be tired after whole day at work, want to go home, enjoy some rest - but I saw this guy sitting/standing next to the pool, playing with his phone for the entire 30-40 minutes I was swimming (before sauna), not even paying attention to puddles on the floor next to the pool, on which 2 people skid and almost fell just from what I've seen...so this "lifeguard" was not even doing his work properly, to ensure the customers are safe! And then to top it with such repulsive attitude and language towards clients...it really wrecked the whole otherwise great experience for me! Without this incident I'd rate overall 5/5. Recommendation for hotel management (from my own experience working in hostelery) - give this guy a serious pro
Good location for my needs, the hotel was simple with basic amenities, the room was clean and tidy, good varity of foid available for breakfast and early 9700hrs start for my needs; enjoyable stay whilst on business in Bratislava, close to where I was working
Rooms were dirty and uncleaned, the food was cold and disgusting, and the view was mediocre. The TV wasn't working and the wardrobe handle was broken. The breakfast and dinner were a type of buffet, but everything was cold and not worth the price at all. The wi-fi is working but it's not secure so connect at your own risk. It's also worth mentioning that the staff doesn't speak English so if you can't speak Slovakian the you're gonna have a hard time talking to them. I did not go to the swimming pool, however I know for sure that you have to pay extra to go. Fortunately there is a shop nearby so I guess that is a plus. TL;DR Come at your own risk.