酒店回复: Good morning,Thank you for your stay with us and for taking the time to place your feedback online,We appreciate all feedback and have taken significant steps to improve the overall guest experience in the past 12 months, including adding on brand new rooms to increase our overall inventory.Our team and I look forward to seeing you again soon,Kind regards,Ramon JamesArea Manager
酒店回复: Thank you for taking the time to share your feedback.We’re very sorry to hear about your experience and understand how frustrating it must have been to face difficulties with your booking. Please know that we follow the cancellation and refund policies that are clearly stated at the time of booking, and these are often determined by the rate type selected.
酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that you had an excellent stay and that our Chinese-speaking front desk staff made your experience more comfortable and hope to welcome you back under better weather conditions next time!
酒店回复: Good morning,Thank you for your stay with us and for taking the time to place your feedback online,We appreciate all feedback and have taken significant steps to improve the overall guest experience in the past 12 months, including adding on brand new rooms to increase our overall inventory.Our team and I look forward to seeing you again soon,Kind regards,Ramon JamesArea Manager
酒店回复: Good morning,Thank you for your stay with us and for taking the time to place your feedback online,We appreciate all feedback and have taken significant steps to improve the overall guest experience in the past 12 months, including adding on brand new rooms to increase our overall inventory.Our team and I look forward to seeing you again soon,Kind regards,Ramon JamesArea Manager
我在奥克兰住的十几天都是这家酒店,写一下个人感受,房间非常干净整洁,周围环境很好,很安静,对面视线非常好是一片绿油油大草坪,站在阳台呼吸清新的空气,鸟语花香,冲杯咖啡感受惬意的时光。这里每一个工作人员都非常周到热情,华人勾通也方便,有家的体验。西式早餐自助7-9点开放,蔬菜水果沙拉牛奶果汁烤肠等都很新鲜绿色,补充能量,后厨大哥周到热情,每日的餐盘还都烘烤消毒,客房每天都打扫换洗,外楼道雨后用水枪冲洗和客房地毯时不时就深度清洁,卫生做的太好了。这家酒店位置在中区,出行做公交打车都方便,步行商业街十几分钟。就先说这么多吧,以后有机会还会选择住这里的。
位置方便,停车位多,整体来说不错,具备性价比。到Newmarket步行十分钟。要是说哪里不满意,就是卫生间有待升级。入住期间正好遇到外墙翻新,早上有点吵。
相当过分的一家酒店,我是预定后两个小时发现预定失误因此马上和酒店协商退款,酒店死活不肯,这个绝对是差评,太过份了,在什么没影响的情况下为什么不能退款?有什么依据,虽然携程这边也做出努力帮我去协商,但是最终还是没有退成功,像这种恶劣酒店就应该下架!
挺好的,前台会中文,交流起来方便很多,当时遇到台风,飞机航班被取消。店家最终没有直接算我们住过,帮我们换了一个入住日期。挽回了一些损失,好评
陈先生这位前台接待员非常友善,热情地接待了我们。办理入住手续非常迅速,去房间的指示也很清楚。房间一尘不染,浴室也很宽敞。我不太喜欢姜的味道,所以不太喜欢他们姜味洗手液、沐浴露和洗发水的味道。另外值得注意的是,淋浴间里没有置物架,我们没法放自己的洗浴用品。
房间和卫生间都非常干净,感觉像汽车旅馆,地理位置很好。
前台员工非常友好、乐于助人,总是面带微笑。房间一尘不染,维护得很好。酒店位置非常便利,旁边就是新市场购物中心,可以购物和外出用餐。我会很乐意向所有人推荐这家酒店。
挺方便的!!!下回还会住!!!!
酒店是华人老板开的,大部分的前台和服务员都是华人。设施有点老旧了,整体标准不高,老汉庭水平,但是收拾的蛮干净的。周边有中餐,有火锅,算是加分项。停车的话,周末或者节假日要稍微早点去,否则可能没有停车位。
酒店前台的陈先生非常乐于助人,在我们入住奥克兰的第一天,他一直都在,随时为我们解决遇到的问题。