The location of this hotel was very good especially as we were travelling with 2 dogs - quiet country lane for walking early morning. Friendly welcome, clean, well appointed room and evening dinner and breakfast were good. This was a pleasant stop on our road trip.
1.0分
其他
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I came to stay for 2 nights with family members sharing a twin bedded room with my son in the main building. The room was tiny and absolutely filthy stained carpet,dust on window ledges, dressing table ect. The bathroom was shocking filthy shower ,nothing has been properly cleaned, The cleaners clearly lack experience in keeping guest bedrooms up to a good standard. Hotels need to employ very experienced cleaner who have an eye for detail not cleaners who clearly don’t care about guests experiences. The beds were so uncomfortable clearly old and needing replaced (springs sticking out side of mattress.) The food was no better fish and chips were so dry and over cooked couldn’t eat there on second night It’s a lovely area but the hotel experience ruined the 2 day break.
1.0分
其他
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The worst place we experienced in years. The place is outdated, borderline clean: creaky mattress, room door and bathroom window untight. Staff seems to have an attitude ( we ordered Tonic water, were given a diet version and when mentioned, were told it was the first one he could grab… sausage patty at breakfast burned, and when asked for a normally cooked one, they brought us a nearly raw one). A first class price for third class amenities. The only positive rating is the location near Inverewe Gardens…but next time I gladly travel a few extra miles to another facility.
5.0分
其他
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Excellent location with some lovely walks around. The room was a good size and clean and the bed was very comfy. Lovely breakfast in the morning set us up for the rest of the day!
1.0分
家庭亲子
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Just went to order a family takeaway for 4 adults & 2 kids , to be told the chef does not have the capacity to make 5 fish suppers so can’t take an order . Pretty poor for a seasonal business that can’t deal with an order for 6 takeaway dishes. Really disappointing considering I specially popped in during the week to make sure they still did takeaway to be told yes.
1.0分
朋友出游
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Difficult to rate as we were turned away on arrival, however a few observations below for the time we were there. Stayed in Poolewe caravan site for 2 nights and the warden staff recommended the Poolewe hotel for an evening meal. Only a 5 minute walk so went along arriving at the hotel to see some people eating and a menu displayed outside which looked good. On entry we asked the bar staff if it was possible to get a table (4 empty in restaurant and no one seated in the bar area) to be told with a single word “No” So that was that, had to turn around and leave, no hospitality shown like, “sorry we are fully booked”, “we could offer a limited menu”, “would you mind sitting in the bar area”, it was just “No” without explanation. Did notice the place had an odour of dampness and was maybe not the most inviting in decor. Travelled 10 minutes along to Gairloch where we found the Millcroft hotel serving food, we got a table straight away and enjoyed the food so much we returned again on the second night of our stay. We can only comment on first impressions of the Poolewe hotel and from courtesy received it’s a 1 star rating unfortunately.
3.0分
情侣出游
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Very quirky , small hotel, nice food and friendly staff Room clean and cosy , however the public areas need some attention especially the reception which really smells of cigarette smoke. There are 2 snug rooms for residents which would’ve been lovely if someone had given them some attention , even a clean would help. This hotel is in a lovely little village with lovely views
这个区域没有太多可供选择的地方，所以这个地方吸引了很多观众。然而，如果他们想继续经营，就需要做出一些改进。房间还好，不是很好。工作人员需要接受一些严格的接待培训。他们都很年轻，似乎想把时间花在吧台后面聊天和开玩笑，而不是服务顾客。食物不好吃，女服务员几乎把它扔给我们。早餐很相似——令人失望。这是一个真正的耻辱，因为它位于一个非常美丽的位置，并且可以为客户提供更多的想象力。如果在这个地区旅行，肯定会寻找其他地方。
位于美丽位置的破旧酒店，为海景支付了额外费用，我们得到的是 JCB 和建筑工程的景色，工作人员非常不友好，尤其是我们在结账时处理的那个人非常粗鲁和香烟让你想知道剩下的地方。食物绝对糟糕的羊腿浸没在块状土豆泥和马虎的红卷心菜中，上面覆盖着他们所谓的 jus 换句话说，无味的凝结包肉汁，我的伙伴有一块牛排，它和旧靴子一样坚硬。早餐也好不到哪里去，服务员态度不好，产品质量差。总的来说，这显然是 inverewe 花园附近的一家垄断酒店，他们不关心客人的舒适度、食物等，只关心他们口袋里的钱而不关心质量 不要去
不算豪华，但是家庭房很宽敞，有2间卧室、1间浴室和1间客厅。这个地方非常安静，海景非常好。早餐值得丰富，更精致。
The location of this hotel was very good especially as we were travelling with 2 dogs - quiet country lane for walking early morning. Friendly welcome, clean, well appointed room and evening dinner and breakfast were good. This was a pleasant stop on our road trip.
I came to stay for 2 nights with family members sharing a twin bedded room with my son in the main building. The room was tiny and absolutely filthy stained carpet,dust on window ledges, dressing table ect. The bathroom was shocking filthy shower ,nothing has been properly cleaned, The cleaners clearly lack experience in keeping guest bedrooms up to a good standard. Hotels need to employ very experienced cleaner who have an eye for detail not cleaners who clearly don’t care about guests experiences. The beds were so uncomfortable clearly old and needing replaced (springs sticking out side of mattress.) The food was no better fish and chips were so dry and over cooked couldn’t eat there on second night It’s a lovely area but the hotel experience ruined the 2 day break.
The worst place we experienced in years. The place is outdated, borderline clean: creaky mattress, room door and bathroom window untight. Staff seems to have an attitude ( we ordered Tonic water, were given a diet version and when mentioned, were told it was the first one he could grab… sausage patty at breakfast burned, and when asked for a normally cooked one, they brought us a nearly raw one). A first class price for third class amenities. The only positive rating is the location near Inverewe Gardens…but next time I gladly travel a few extra miles to another facility.
Excellent location with some lovely walks around. The room was a good size and clean and the bed was very comfy. Lovely breakfast in the morning set us up for the rest of the day!
Just went to order a family takeaway for 4 adults & 2 kids , to be told the chef does not have the capacity to make 5 fish suppers so can’t take an order . Pretty poor for a seasonal business that can’t deal with an order for 6 takeaway dishes. Really disappointing considering I specially popped in during the week to make sure they still did takeaway to be told yes.
Difficult to rate as we were turned away on arrival, however a few observations below for the time we were there. Stayed in Poolewe caravan site for 2 nights and the warden staff recommended the Poolewe hotel for an evening meal. Only a 5 minute walk so went along arriving at the hotel to see some people eating and a menu displayed outside which looked good. On entry we asked the bar staff if it was possible to get a table (4 empty in restaurant and no one seated in the bar area) to be told with a single word “No” So that was that, had to turn around and leave, no hospitality shown like, “sorry we are fully booked”, “we could offer a limited menu”, “would you mind sitting in the bar area”, it was just “No” without explanation. Did notice the place had an odour of dampness and was maybe not the most inviting in decor. Travelled 10 minutes along to Gairloch where we found the Millcroft hotel serving food, we got a table straight away and enjoyed the food so much we returned again on the second night of our stay. We can only comment on first impressions of the Poolewe hotel and from courtesy received it’s a 1 star rating unfortunately.
Very quirky , small hotel, nice food and friendly staff Room clean and cosy , however the public areas need some attention especially the reception which really smells of cigarette smoke. There are 2 snug rooms for residents which would’ve been lovely if someone had given them some attention , even a clean would help. This hotel is in a lovely little village with lovely views