酒店回复: Hi Ximenna, Sorry that you had a bad experience. We do inspections on all rooms that are available for rent. We are deeply confused that when you did check out with the front desk and did not attempt to mention your dissatisfaction and or give us an opportunity to rectify or be even shown your concerns. We hope that next time if you do decide to stay that we can exceed expectations.
1.0分
其他
原文
翻译提供方：Google
我完全不推荐它，它很脏，不安全，这个地区很糟糕
展开
酒店回复: Lamentamos que no hayamos estado a la altura de sus expectativas. estamos de acuerdo en que el área es lo que es el área. esperamos que a medida que mejoremos la zona mejore. hasta la proxima vez.
1.0分
家庭亲子
There were stains on all places and a foul smell once you entered, would not recommend
展开
酒店回复: Thank you for taking the time to share your experience. We’re very sorry to hear about the issues you encountered with cleanliness and odor during your visit. This certainly does not reflect the standards we aim to maintain.Your feedback has already been shared with our housekeeping and maintenance teams so they can address the problem areas immediately. We truly appreciate you bringing this to our attention and hope you might give us another opportunity in the future to provide the comfortable and welcoming stay you expected.Sincerely,Alex
1.0分
其他
展开
The room was not cleaned. There was hair and garbage in the sink that was clogged! The shower was gross! Overall room cleaniness was filthy and disgusting! Will never stay there again!!
3.0分
家庭亲子
I saw a roach. Only one, but that was enough for me. The bed was incredibly hard, staff was decent tho
酒店回复: Hi Rhonda,Thank you for your review.
3.0分
其他
Not all that great. Noisy, A lot of foot traffic.
酒店回复: Thank you for your review.
3.0分
朋友出游
展开
Staff was fine. Building and area around it not well maintained but it was cheap. People above us played their TV until the middle of the night way too loud. People yelling at 4:00 a.m. woke us, due to an overflowing toilet. Lots of noise.
酒店回复: Thank you for your feedback.
1.0分
商务出差
展开
Bad stay
Room smelled horrible. Cigarette smoke... The condition of the room was as bad as thr smell. Old fixtures that were worn out (toilet seat, shower head, sink counter). Bed mattress bad. Not a great experience..
展开
酒店回复: Hi Anonymous,Sorry we fell short of expectations. We hope that we can do better for you next time around.
3.0分
其他
展开
If u can get past the dirt and grime it'not so bad
Staff were hospitable and friendly as they come, more than that to help customers with their need... But every other aspect was almost as if they were trying to deter customers from staying there. Super dirty, when I first got there I even scrubbed my own room to prepared it myself for my time there... bc it was so dirty.
展开
酒店回复: Hi Brooke, Your concerns are taken seriously. Thank you for notifying the front desk staff so that we can take care of your concerns.
我对这家汽车旅馆和客户服务都非常满意，服务很周到，也很好。
这家酒店简直糟透了。我下午 6 点到达，直到 7 点才办理入住手续，因为工作人员正在吃午饭。我们走进酒店房间，闻起来像纯粹的香烟味，到处都是灰尘，没有卫生纸，我们甚至不敢在床上睡觉，我们害怕染上疾病。请避开这个地狱般的地方。
我完全不推荐它，它很脏，不安全，这个地区很糟糕
There were stains on all places and a foul smell once you entered, would not recommend
The room was not cleaned. There was hair and garbage in the sink that was clogged! The shower was gross! Overall room cleaniness was filthy and disgusting! Will never stay there again!!
I saw a roach. Only one, but that was enough for me. The bed was incredibly hard, staff was decent tho
Not all that great. Noisy, A lot of foot traffic.
Staff was fine. Building and area around it not well maintained but it was cheap. People above us played their TV until the middle of the night way too loud. People yelling at 4:00 a.m. woke us, due to an overflowing toilet. Lots of noise.
Bad stay
Room smelled horrible. Cigarette smoke... The condition of the room was as bad as thr smell. Old fixtures that were worn out (toilet seat, shower head, sink counter). Bed mattress bad. Not a great experience..
If u can get past the dirt and grime it'not so bad
Staff were hospitable and friendly as they come, more than that to help customers with their need... But every other aspect was almost as if they were trying to deter customers from staying there. Super dirty, when I first got there I even scrubbed my own room to prepared it myself for my time there... bc it was so dirty.