This hotel is in excellent condition super clean in the lobby hallways and all the rooms!! The pool was great as well as the breakfast!
I highly recommend staying here!
3.0分
家庭亲子
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Our room smelled like raw sewage. My sister booked a double room and they were very rude in saying even though she paid extra for a double they aren’t guaranteed. She ended up in a suite but it still only had one bed. My brother and his wife had multiple attempts of people coming into their room, tv turning on in the middle of the night. Front desk said when they finally called to inquire about why they kept checking out their room “sometimes the system just does that”
No apologies were offered for the multiple bad experiences.
3.0分
家庭亲子
The hot water was not properly working. Shower water was cold. Roach was in the lobby area. The room was nice and the staff was very pleasant.
1.0分
其他
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Wouldnt recommend staying here. Wife checked in and unfortunately there were some issues with the room. She asked the staff to switch, which they were able to accomodate but the same issues existed in the second room. They tried a third room but seems they didnt relaize there was already someone in the room. My wife asked for a refund but they advised she would need to discuss it with the manager in the morning. Manager stated their policy is no refunds for cancellations regardless of reason. Hlshould you decide to stay, i hope you dont have any issues with your room because they arent going to provide you a refund.
5.0分
其他
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Great Hotel
This hotel was very nice, clean, in great, safe location & close enough to I-35. Good continental breakfast and altho I can't comment on the coffee, there is a Starbucks just around the corner. Would recommend and would stay again.
4.0分
其他
Nice clean hotel in nice area. Downsides: didn’t get maid service for our 2-night stay, and shower had weak pressure.
5.0分
其他
Elevator signs
I would like to see the elevator signs bigger and lit up !
With all the hallways it would be nice if they stood out more.
3.0分
其他
This place is located near anything you may need. Comfy bed, great room. The only issue I had is the shower water pressure was very poor.
5.0分
情侣出游
First time at Hyatt Place and it was great. Front desk was great and room was fine.
没有评论
This hotel is in excellent condition super clean in the lobby hallways and all the rooms!! The pool was great as well as the breakfast!
I highly recommend staying here!
Our room smelled like raw sewage. My sister booked a double room and they were very rude in saying even though she paid extra for a double they aren’t guaranteed. She ended up in a suite but it still only had one bed. My brother and his wife had multiple attempts of people coming into their room, tv turning on in the middle of the night. Front desk said when they finally called to inquire about why they kept checking out their room “sometimes the system just does that”
No apologies were offered for the multiple bad experiences.
The hot water was not properly working. Shower water was cold. Roach was in the lobby area. The room was nice and the staff was very pleasant.
Wouldnt recommend staying here. Wife checked in and unfortunately there were some issues with the room. She asked the staff to switch, which they were able to accomodate but the same issues existed in the second room. They tried a third room but seems they didnt relaize there was already someone in the room. My wife asked for a refund but they advised she would need to discuss it with the manager in the morning. Manager stated their policy is no refunds for cancellations regardless of reason. Hlshould you decide to stay, i hope you dont have any issues with your room because they arent going to provide you a refund.
Great Hotel
This hotel was very nice, clean, in great, safe location & close enough to I-35. Good continental breakfast and altho I can't comment on the coffee, there is a Starbucks just around the corner. Would recommend and would stay again.
Nice clean hotel in nice area. Downsides: didn’t get maid service for our 2-night stay, and shower had weak pressure.
Elevator signs
I would like to see the elevator signs bigger and lit up !
With all the hallways it would be nice if they stood out more.
This place is located near anything you may need. Comfy bed, great room. The only issue I had is the shower water pressure was very poor.
First time at Hyatt Place and it was great. Front desk was great and room was fine.