毫无疑问，这家酒店不仅是我住过的最差的高级旅馆，而且是我住过的绝对最差的酒店之一。建筑本身很旧，房间的设计强调了这一点。每次关门时都会发出一声巨响，这在专为睡眠设计的建筑中并不是很有帮助。我们住在一楼大楼前面最远的房间里，每次我们楼上房间里的人关上门时，我们整个房间都会颤抖。我必须承认，夜间工作人员非常无助，似乎不想对此做任何事情或帮助我们。我们早上与值班人员进行了交谈，但我们不想冒在前一天晚上的灾难之后连续三个晚上睡眠不足的风险。然后我们告诉工作人员我们将提前退房，并在周一与客户服务团队联系他们的建议，告知他们晚安保证尚未兑现。然后我们拨打了这个号码，他们告诉我们，由于我们采用的是非弹性房价并且提前预订了房间，因此他们只能退还一晚睡眠不好的费用，并且剩余的 200 英镑将不予退还。我必须承认，对于两个度蜜月的人来说，这是一个巨大的打击，我确实通知了 Premier Inn，我不会再使用他们，因为他们就是这样虐待顾客的。这家酒店确实让我看到了他们是一家多么可怕的公司，我宁愿存钱住一些更好的地方，也不愿花很少的钱从这家肮脏而没有灵魂的公司获得糟糕的服务。
5.0分
家庭亲子
原文
翻译提供方：Google
我们的住宿很可爱，床非常舒适，酒店非常干净，特别值得一提的是接待员 Lorraine，她为我和我的家人竭尽全力，很棒的女士，绝对推荐，一定会再来的，谢谢 x
2.0分
家庭亲子
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We did not stay there but only went for a meal . Curry too hot I could not eat it so only ate the chips, my hubbys Lasagna was not nice, he said the Lasagna sheets were soggy so not a good experience. I asked for a diet coke and was given Pepsi but when I complained she said I can get you something else so I ordered another soft drink, When she came back I was told it had been the last glass bottle of diet coke they had put in a Pepsi glass But when did a 200ml bottle of coke fill a 450 pepsi glass with about 3 tiny bits of ice. Never but I was charged for both and even though I had not asked for a reduction in any way but she said I cannot give you anything off your meal as the chef said he did not add anything to the curry. So I guess like the former owners it maybe comes in pre cooked sachets and is only heated up by the kitchen staff Starters were nice but over £54 for 2 people It was definitely not worth it Very disappointed will not be back We used to go there a couple of times a week.
5.0分
独自旅行
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Well run hotel in a good location for both Dundee and Aberdeen. Plenty of parking. Friendly and helpful staff. Food in Brewers Fayre next door was well prepared and quick to arrive.
2.0分
其他
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On my arrival I had been met with a friendly face and had an amazing checkin as I was leaving the building to head to the restraunt I had heard the manager of the hotel say a ride and u professional comment to the reception member. This really disheartens me as people should not come to work and be spoken to like such from any member of staff especially the person who is meant to be setting example ! Apart from that lovely place to stay nice and quiet, good restaurant next door!
5.0分
其他
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Premier Inns are great! I like the reassurance that the room and hotel facilities are consistently good in every Premier Inn. I also appreciate that most Premier Inns are quiet at night meaning a peaceful sleep. Craig on reception was chatty so my check in was really friendly and welcoming. Thank you.
4.0分
情侣出游
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First appearance the place looks great although the road in from an adjacent business park could be improved - the road passes by a drive in coffee business - it’s all very confusing and an accident waiting to happen. Once on hotel grounds there’s plenty of parking. The hotel shares the site with a Brewers Fayre restaurant so it can be very busy at dinner time. Hotel check in was easy enough, largely thanks to Kay who was a star. Our room was in the first floor and there are no lifts. The room was spacious with a double bed and bed come sofa. There were tea and coffee making facilities and a decent view into a hillside with cows! The bathroom only had a bath with a shower over it was all a bit dated. The step into the bath for a shower seemed a little risky as there were no grab rails. The room was clean and the bed came with extra pillows. The staff we met all seemed friendly but this hotel is all about you arrive? You sleep, you leave. No frills.
5.0分
商务出差
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Loved my stay - staff at the Premier Inn Monifieth were lovely, room and bathroom was immaculately clean and the bed/pillows are just as the advert states - best night's sleep I have had in ages. I didn't book any meals in advance but had no problem getting a table for dinner or breakfast the following morning. The only thing I would say is that the breakfast was a bit overpriced - I had to pay £12.49 for toast and scrambled egg and I had to make my own toast. The quality of the food and drink was absolutely fine though.
5.0分
其他
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Stayed here recently on a business trip, rooms were clean and beds were comfy. Had a great sleep! Staff were all so helpful. Shout out to Kevin, fantastic customer service! What more can you ask for really? Will definitely stay again when back up this way :)
3.0分
商务出差
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I stay in a lot of premier inn hotels with work , and personally think this hotel is the worse av stayed in it needs an upgrade asap , old heaters in the rooms give off really bad smell , the rooms are cleaned but feel dirty and the carpets I wouldn’t walk without shoes on never mind bare feet . The staff are friendly and very helpful and the restaurant attached on to hotel is great , The problem is the outdated rooms and feeling dirty in them and rooms are also very cold even with heating on . Also the lock on the inside it’s a chain you would get in an old tenement , and the key is old school and has massive bit of wood hanging of it . (No key cards)
毫无疑问，这家酒店不仅是我住过的最差的高级旅馆，而且是我住过的绝对最差的酒店之一。建筑本身很旧，房间的设计强调了这一点。每次关门时都会发出一声巨响，这在专为睡眠设计的建筑中并不是很有帮助。我们住在一楼大楼前面最远的房间里，每次我们楼上房间里的人关上门时，我们整个房间都会颤抖。我必须承认，夜间工作人员非常无助，似乎不想对此做任何事情或帮助我们。我们早上与值班人员进行了交谈，但我们不想冒在前一天晚上的灾难之后连续三个晚上睡眠不足的风险。然后我们告诉工作人员我们将提前退房，并在周一与客户服务团队联系他们的建议，告知他们晚安保证尚未兑现。然后我们拨打了这个号码，他们告诉我们，由于我们采用的是非弹性房价并且提前预订了房间，因此他们只能退还一晚睡眠不好的费用，并且剩余的 200 英镑将不予退还。我必须承认，对于两个度蜜月的人来说，这是一个巨大的打击，我确实通知了 Premier Inn，我不会再使用他们，因为他们就是这样虐待顾客的。这家酒店确实让我看到了他们是一家多么可怕的公司，我宁愿存钱住一些更好的地方，也不愿花很少的钱从这家肮脏而没有灵魂的公司获得糟糕的服务。
我们的住宿很可爱，床非常舒适，酒店非常干净，特别值得一提的是接待员 Lorraine，她为我和我的家人竭尽全力，很棒的女士，绝对推荐，一定会再来的，谢谢 x
We did not stay there but only went for a meal . Curry too hot I could not eat it so only ate the chips, my hubbys Lasagna was not nice, he said the Lasagna sheets were soggy so not a good experience. I asked for a diet coke and was given Pepsi but when I complained she said I can get you something else so I ordered another soft drink, When she came back I was told it had been the last glass bottle of diet coke they had put in a Pepsi glass But when did a 200ml bottle of coke fill a 450 pepsi glass with about 3 tiny bits of ice. Never but I was charged for both and even though I had not asked for a reduction in any way but she said I cannot give you anything off your meal as the chef said he did not add anything to the curry. So I guess like the former owners it maybe comes in pre cooked sachets and is only heated up by the kitchen staff Starters were nice but over £54 for 2 people It was definitely not worth it Very disappointed will not be back We used to go there a couple of times a week.
Well run hotel in a good location for both Dundee and Aberdeen. Plenty of parking. Friendly and helpful staff. Food in Brewers Fayre next door was well prepared and quick to arrive.
On my arrival I had been met with a friendly face and had an amazing checkin as I was leaving the building to head to the restraunt I had heard the manager of the hotel say a ride and u professional comment to the reception member. This really disheartens me as people should not come to work and be spoken to like such from any member of staff especially the person who is meant to be setting example ! Apart from that lovely place to stay nice and quiet, good restaurant next door!
Premier Inns are great! I like the reassurance that the room and hotel facilities are consistently good in every Premier Inn. I also appreciate that most Premier Inns are quiet at night meaning a peaceful sleep. Craig on reception was chatty so my check in was really friendly and welcoming. Thank you.
First appearance the place looks great although the road in from an adjacent business park could be improved - the road passes by a drive in coffee business - it’s all very confusing and an accident waiting to happen. Once on hotel grounds there’s plenty of parking. The hotel shares the site with a Brewers Fayre restaurant so it can be very busy at dinner time. Hotel check in was easy enough, largely thanks to Kay who was a star. Our room was in the first floor and there are no lifts. The room was spacious with a double bed and bed come sofa. There were tea and coffee making facilities and a decent view into a hillside with cows! The bathroom only had a bath with a shower over it was all a bit dated. The step into the bath for a shower seemed a little risky as there were no grab rails. The room was clean and the bed came with extra pillows. The staff we met all seemed friendly but this hotel is all about you arrive? You sleep, you leave. No frills.
Loved my stay - staff at the Premier Inn Monifieth were lovely, room and bathroom was immaculately clean and the bed/pillows are just as the advert states - best night's sleep I have had in ages. I didn't book any meals in advance but had no problem getting a table for dinner or breakfast the following morning. The only thing I would say is that the breakfast was a bit overpriced - I had to pay £12.49 for toast and scrambled egg and I had to make my own toast. The quality of the food and drink was absolutely fine though.
Stayed here recently on a business trip, rooms were clean and beds were comfy. Had a great sleep! Staff were all so helpful. Shout out to Kevin, fantastic customer service! What more can you ask for really? Will definitely stay again when back up this way :)
I stay in a lot of premier inn hotels with work , and personally think this hotel is the worse av stayed in it needs an upgrade asap , old heaters in the rooms give off really bad smell , the rooms are cleaned but feel dirty and the carpets I wouldn’t walk without shoes on never mind bare feet . The staff are friendly and very helpful and the restaurant attached on to hotel is great , The problem is the outdated rooms and feeling dirty in them and rooms are also very cold even with heating on . Also the lock on the inside it’s a chain you would get in an old tenement , and the key is old school and has massive bit of wood hanging of it . (No key cards)