The room was decently clean and well equipped. Very close to John Hopkins hospital. The air conditioner didn't work in our room. I called the front desk and they said they would have someone look at it. Nobody showed up, and I barely slept because it was so hot in our room. I called again the next day, and the front desk said "We are moving your room, you need to pack up your things and bring them down to the front desk". Nobody helped us move all our bags and coolers. The new room had air conditioning, but the inconvenience and apathy was ridiculous. I emailed customer service, but all they said was my next stay with them would be better. There won't be any stays at Marriott hotels from us.
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酒店回复: Dear Mr. Mcphillips,Thank you for sharing your experience. I'm truly sorry for the discomfort and frustration you faced during your stay, especially due to the air conditioning issue and the lack of proper support from our team. What you described does not reflect the level of service we strive to provide, and I sincerely apologize for the inconvenience and lack of follow-through.Your feedback is being shared with our management team to ensure this is addressed appropriately. While I understand your decision, I hope we can regain your trust and have the opportunity to make things right in the future.Sincerely,Zyla
没想到这是目前为止在巴尔的摩住了5.6家酒店里硬件设施最好的了，在JHU医学院旁边很安静，车不用停酒店里旁边就有公共停车场15刀一天，马路旁边晚上也可以随便停我停了一晚上也没事哈哈。
酒店距离约翰霍普金斯医院一条街，房间很大，配4份早餐。很干净。
酒店位置极佳，就在约翰霍普金斯医院对面，非常适合去医院或医学院的人。酒店干净整洁，服务也很周到，我很满意。
酒店很好，很干净，很安静，房间也大，还有自己可以烧菜的厨房间，唯一不足的就是毛巾等洗漱用品，垃圾等都是要自己放房门口，清洁员不进门打扫的，换毛巾要与总台说才来换。早餐也不错
工作人员非常热情周到，让我前往约翰·霍普金斯医院的路程变得轻松便捷。非常感谢，这真的非常重要。
靠近医院
如果您要去约翰·霍普金斯医院，这家酒店是完美的选择。步行大约一个街区就到了。我住的这周，每天的早餐都很棒。
床很舒服
浴室没有排气扇
巴尔的摩的绝佳住宿地点。
费用太多
The room was decently clean and well equipped. Very close to John Hopkins hospital. The air conditioner didn't work in our room. I called the front desk and they said they would have someone look at it. Nobody showed up, and I barely slept because it was so hot in our room. I called again the next day, and the front desk said "We are moving your room, you need to pack up your things and bring them down to the front desk". Nobody helped us move all our bags and coolers. The new room had air conditioning, but the inconvenience and apathy was ridiculous. I emailed customer service, but all they said was my next stay with them would be better. There won't be any stays at Marriott hotels from us.