酒店回复: Dear Valued Guest,Warmest greeting from Rama Residence Petitenget.Thank you so much for your kind review! We are absolutely thrilled to hear that you had a comfortable stay and were able to enjoy our facilities. It's wonderful to know that the spacious room, including the large bed and sofa bed, suited your needs, and that you found our amenities like the dryer and water purifier helpful.We’re also delighted that you enjoyed our breakfast offerings! We aim to provide a variety of delicious options to make sure our guests start their day on a high note.Your feedback means a great deal to us, and we truly appreciate you taking the time to share it. We would love to welcome you back for another memorable stay with us, and we hope to continue exceeding your expectations. Please don’t hesitate to reach out if we can assist with any future bookings!Thank you once again, and we look forward to hosting you again soon.Warm regards,Management Rama Residence Petitenget
酒店回复: Dear Valued Guest,Warmest greeting from Rama Residence Petitenget.Thank you very much for taking the time to share such a detailed and thoughtful review. We are delighted to hear that you enjoyed our convenient yet quiet location in the heart of Seminyak, as well as the comfort of our facilities.It’s wonderful to know that you appreciated our clean swimming pool, the well-equipped room with refrigerator, tableware, washing machine, and dryer, along with the dining options both from our restaurant and the Japanese restaurant next door. Your compliments on our staff’s service attitude truly mean a lot to us, as we are always dedicated to creating the best experience for our guests.We are so pleased that your overall impression was very positive, and we sincerely look forward to welcoming you back to Rama Residence Petitenget for another enjoyable and memorable stay.Warm regards,Management Rama Residence Petitenget
酒店回复: Dear Valued Guest,Warmest greeting from Rama Residence Seminyak.Thank you very much for choosing to stay with us and for taking the time to share such a detailed and thoughtful review.We truly appreciate your feedback, especially regarding the in-room kitchen concept and your suggestion about configuring adjoining rooms as a living and bedroom space. Your ideas are valuable to us and will certainly be shared with our management team for future consideration as we continuously look for ways to enhance guest comfort.Please accept our sincere apologies for the cleanliness issues you experienced, particularly with the water dispenser and kitchen utensils. This is certainly not the standard we aim to deliver, and we fully understand how disappointing this must have been upon arrival. Your comments have been taken very seriously and have been forwarded to our housekeeping team for immediate review and improvement.We also appreciate your feedback regarding the breakfast concept. Guest satisfaction is very important to us, and your comments help us evaluate whether our offerings meet expectations and provide good value.Once again, thank you for your honest feedback. It is through comments like yours that we are able to improve and serve our guests better in the future. We truly hope to have the opportunity to welcome you back and provide you with a much more satisfying experience.Warm regards,Management Rama Residence Seminyak
酒店回复: Dear Valued guest,Warmest greeting from Rama Residence Petitenget.Thank you very much for your kind review. We’re truly happy to hear that your stay exceeded expectations and that you enjoyed the convenience of our location, with many bars, spas, and shops nearby.We also appreciate your understanding regarding the slight noise from the roadside. We're glad it didn’t affect your overall experience, and we’ll continue to do our best to ensure a peaceful and comfortable stay for all our guests.We look forward to welcoming you again in the future!Warm regards,Management Rama Residence Petitenget
酒店回复: Dear Valued Guest,Warmest greeting from Rama Residence Petitenget.Thank you for taking the time to share your feedback. We are truly sorry to hear about your sudden health condition and the inconvenience it caused to your travel plans. We sincerely hope you are recovering well.Regarding your reservation, please kindly allow us to clarify. As a hotel, we follow the cancellation policies agreed upon at the time of booking. These policies are in place to ensure fairness and clarity for both our guests and the hotel. While a refund was not possible under the terms of the booking, we offered the option to postpone your stay as a win–win solution, so that you may still enjoy the value of your reservation at a later date.We genuinely understand how disappointing it can be when unexpected circumstances arise, and we regret if our communication did not fully meet your expectations. Please rest assured that we will continue to improve the way we handle such sensitive matters, as we always aim to balance adherence to policy with care and understanding for our guests.We sincerely hope to have the opportunity to welcome you in the future, so we may provide you with the comfortable and positive experience that so many of our guests enjoy at Rama Residence Petitenget.Warm regards,Management Rama Residence Petitenget
酒店设施齐全，卧室一个大床，厅里有个沙发床,可以住4人，有烘干机，净水器。酒店早饭是brunch,有较多选择，总体还是不错的。
酒店位于水明漾区域，周边超市和餐厅都比较多，很方便，闹中取静，酒店设施也挺好，游泳池不大，水很干净清澈，服务人员服务态度很好，房间设施齐全，有冰箱餐具，洗衣机干衣机，适合多住几天，酒店餐厅可以送餐，隔壁日本餐厅很不错（结账单独给服务员小费），整体感觉很好。
我们在这家酒店住了一周，一切都非常满意。员工超级友好，酒店餐厅的食物可以送到房间。附近有商店，骑摩托车很快就能到海滩。我绝对推荐这家酒店！
选择这个酒店就是因为有厨房，酒店里的配置设施是比较全面的，但是这样的话房间就会显的比较小，建议相邻的房间可以一个做客厅一个做卧室这样应该会好一点，还有就是卫生需要仔细打扫，饮水机出水口水垢已经很厚了，厨房的厨具我去的时候全是霉点，洗了好久才开始做饭
早餐是单点的，主食和饮料只能各点一份，按这个价格来说太简单了
Rama Residence真是个住宿的好地方！地理位置优越，去其他地方都很方便快捷。员工友善又细心，而且他们餐厅的食物也超棒。更棒的是，我们入住的时候还被免费升级到了一个更大的房间。总的来说，如果你来水明漾，强烈推荐入住Rama！✨
很好，超出预期，附近就有很多酒吧，spa，便利店等，很便利，就是在路边晚上会有点声音，但也不吵，影响不大。
酒店的氛围……我还能说什么呢……图片说明了一切！！！！
我得到了升级房，这绝对是我在巴厘岛住过最好的房间之一！！！！
你们的员工谦逊、乐于助人，可以说……他们代表了巴厘岛的精神！
太棒了！
首先，酒店的每一位员工都非常友善，面带笑容，这让我住得很安心。
酒店还有一个很大的泳池，并且提供了泳池专用毛巾。
房间非常宽敞干净。有两个卫生间，还有洗衣机和烘干机。因为我们计划去很多次泳池和海边，所以有烘干机真是太方便了。此外，房间里还有厨房和餐桌等设施，可以自己做饭。
地理位置也非常好，附近有超市，有好评如潮的餐厅，而且离海边也很近。
有一次房间出了点问题，我们打电话后，工作人员很快就赶过来并迅速解决了。酒店外观和房间都和照片一模一样，非常满意。
一次非常不愉快的经历，建议大家在预订前谨慎考虑这家酒店。由于突发脑震荡，我不得不临时取消行程。尽管我承认自己属于违约在先，但在此情况下，酒店方完全拒绝任何形式的退款，态度较为强硬，令人失望。
我理解取消会产生一定损失，但早餐、布草等实际未发生的消耗本应合理协商部分退费。然而，对方仅提供“延期入住”这一解决方案，且新入住价格需重新计算，对于延期时限也未能给出明确或令人接受的答复，沟通体验极差。
作为消费者，我愿意为合理损失承担责任，但也希望得到基本的理解与尊重。此次处理方式让我深感寒心，故不推荐，望其他旅客引以为鉴。
我们在这里住了4晚，住得很愉快。
房间设施齐全。我们特别喜欢他们提供的小厨房以及洗衣烘干机，带孩子旅行的话非常方便。我们还喜欢日式床垫（futon）感觉就像一张独立的床。唯一的问题是其中一间浴室的排水系统，洗手池和淋浴（程度轻一些）排水都非常慢。
酒店的服务非常好，员工都非常友好和专业。餐厅的服务则时好时坏。早餐菜单上经常有些菜品没有，有一天咖啡机还坏了。有一天，我们的烤面包有点焦，水果上还有一只死蚂蚁。事后想想，我们应该选择在房间里吃早餐，或者去附近众多的餐馆就餐。酒店对面就有一家超市，非常方便。
地理位置也相当不错。附近有很多酒吧和餐馆。步行即可到达海滩。不过，这个地区的道路可能会比较拥堵，尤其是在晚上和旅游高峰期。
总的来说，我认为这家酒店性价比很高。