酒店回复: Dear feifeizhixin, Thank you for your fantastic review! We are delighted that you appreciated our artistic vibe and unique decor, as we take great pride in our rock-and-roll heritage and love that it resonated with you. It is wonderful to hear that your children enjoyed the pool and that you found our Centerstage to be stylish and atmospheric. As Kuta beach is just a stone's throw away, we trust you had a great time surfing and strolling around. Knowing that you loved your time with us is the best compliment our team could receive. Thank you for choosing us for your Bali getaway and we cannot wait to welcome you back for another memorable stay. Best Regards,Management of Hard Rock Hotel Bali
强烈安利Hard Rock Cafe：住客9折！烤肉拼盘必点，Pandan Coffee我连喝三天！
🛏房间Tips
网上提前登记，到店直接拿钥匙，丝滑入住。
避坑提醒⚠️别住一楼❗️虽然安静但真的很潮湿。
床要给好评：双床房每张1.5米，娃可以尽情翻滚。
📺房间彩蛋
白天玩累了，晚上回房间还能继续躺！电视娱乐选择超多，最新电影免费看🎬
9 / 10
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酒店回复: Dear Yuangungundematudou, Thank you for choosing Hard Rock Hotel Bali and for taking a detailed review following your stay with us. We are absolutely thrilled to hear that you had such an enjoyable stay with us. It is always a pleasure to know that our guests appreciate the overall aspect offered by our hotel and your kind words serve as a great motivation for our entire team to continue delivering such an exceptional service. In our tropical Bali climate, managing humidity is a constant challenge, but we are always looking for ways to improve our ventilation systems. Your feedback helps us prioritize these maintenance goals to ensure a fresh environment moving forward. We truly enjoyed having you and look forward to welcoming you back for another memorable experience in the near future!Best Regards,Management of Hard Rock Hotel Bali
酒店回复: Dear Guest User, Thank you for choosing us and for taking the time to share your experience at Hard Rock Hotel Bali. We are so pleased to hear that your children had such a wonderful time enjoying the pools and the Sand Island, as creating a fun environment for families is a top priority for us. It is also great to know that our team’s enthusiastic service and the availability of water added to the comfort of your stay. Regarding the evening performances, please know for your next visit that you are always welcome to join in the fun and our team is happy to assist with any questions about admission or our complimentary photo shoots. We aim to cater to a wide variety of international tastes, and your valuable comment is appreciated. We will certainly share your input with our culinary team as we look for ways to improve our morning menu.It was a pleasure having your family with us, and we hope to see you again soon for an even better experience. Best Regards,Management of Hard Rock Hotel Bali
酒店回复: Dear Anonymous User,Thank you for the great review! It is lovely that our team’s effort in maintaining cleanliness and being helpful shone through and made a positive impact. Our team strive to create a lively and welcoming environment, and knowing you enjoyed every part of your stay is the best compliment we could receive. We are so happy the kids loved the breakfast and the pool area. We pride ourselves on being a paradise for families, though we appreciate you mentioning our lively atmosphere for the benefit of other travelers. It was a pleasure having you stay with us during the rainy season, and we hope to see you all again soon!Best Regards,Management of Hard Rock Hotel Bali
酒店回复: Dear Guest User, Thank you for choosing us and for taking the time to share your experience at Hard Rock Hotel Bali. We are thrilled to hear that our team’s genuine warmth and the vibrant Bali atmosphere made such a strong impression, even exceeding your expectations. It is wonderful that you enjoyed our breakfast favorites and took advantage of our prime location near Kuta Beach for some adventurous surfing and shopping. We sincerely regret for bed configuration and the less-than-stellar view you were assigned. Your patience and understanding is highly appreciated, but we would love the chance to get that right for you on your next visit. We truly enjoyed having you and we shall look forward to welcoming you and your family back soon for an enhanced stay experience. Best Regards,Management of Hard Rock Hotel Bali
酒店回复: Dear Guest User, Thank you for staying with us and for sharing your detailed feedback. We are delighted you highlighting how much your children enjoyed our spacious rooms and iconic pool slides. We are glad to hear your enjoyable stay, especially that our activities and convenient location made the experience even better! Your kind words will be shared to team and encourage them in keeping the amazing work of delivering such exceptional service and friendly atmosphere.Please be assured that we are actively reviewing our breakfast menu to include more diverse, high-quality local flavors alongside our Western options. We regularly conduct test of our water supply to ensure it meets all necessary health standards. Nevertheless, we appreciate you bring this to our attention and we will do comprehensive inspection and corrective actions for further improvement. We truly enjoyed having you and we hope to have the opportunity to welcome you back to Hard Rock Hotel Bali in the future.Best Regards,Management of Hard Rock Hotel Bali
酒店回复: Dear ZikkiZhuang, Thank you for taking the time to share your fantastic experience at Hard Rock Hotel Bali.It is lovely to hear your wonderful review, especially knowing that our family-friendly facilities and convenient location made the experience even better! Your kind words will be shared to team and encourage them in keeping the amazing work of delivering such exceptional service and friendly atmosphere.We are delighted to hear that you enjoyed our pool access after checking out and found our luggage storage and shower facilities convenient. It is our goal to ensure our guests' comfort from the moment they arrive until they fully depart.We truly enjoyed having you and cannot wait to welcome you back for another exceptional stay soon!Best Regards,Management of Hard Rock Hotel Bali
酒店回复: Dear Guest User,Thank you for taking the time to share a review following your recent stay. A seamless and enjoyable experience for guests is our top priority, and it is great to hear that we hit the right notes during your visit! We were blown away by your heartfelt review and your kind words about our prime location, tasty breakfast buffet, fantastic pool facility and beautiful captured photos will be shared to our team, encouraging them to keep the amazing work. With regard to room humidity, our team is dedicated to maintain a rigorous cleanliness and we are committed to implementing significant measures to ensure a fresh and comfortable environment for all our guests moving forward. Our room is comfortably accommodates 2 adults and 2 kids and we have several other spacious room category for you to explore on the next visit. We truly enjoyed having you and we cannot wait to welcome you back for another enjoyable stay. Best Regards, Management of Hard Rock Hotel Bali
酒店回复: Dear Tuziduomigu,Thank you for taking the time to share your fantastic experience at Hard Rock Hotel Bali.We are glad to hear your enjoyable stay, especially that our pool activities and convenient location made the experience even better! Your kind words will be shared to team and encourage them in keeping the amazing work of delivering such exceptional service and friendly atmosphere.We look forward to welcoming you back in the near future.Best Regards,Management of Hard Rock Hotel Bali
酒店回复: Dear Guest User, Thank you so much for your wonderful review! We are delighted to hear that you had such an enjoyable experience with us.It is great to know that our spacious rooms provided the comfort you were looking for, and that our commitment to a clean and beautiful environment was shone throughout your stay. We are also thrilled that you enjoyed the variety of our food selections and found our check-in and check-out process to be seamless.A special thank you for your kind words regarding our live band and the sound system! We put a lot of heart into our evening entertainment, and knowing the performance was a highlight for you is truly rewarding for our team.It was a pleasure having you with us, and we look forward to welcoming you back soon for another fantastic stay!Best Regards, Management of Hard Rock Hotel Bali
虽然是老酒店，但很文艺范，装潢设计独特，泳池适合小朋友玩水，底楼酒吧氛围好，餐厅时尚，出门就是海滩，对于玩冲浪的朋友太好不过的选择，附近就是洋人街，购物吃饭都很方便，性价比高，出乎意料的好，喜欢！
📍位置良好
就在库塔海岸边，过个马路就是沙滩🏖️出门逛吃方便，离机场也近，落地或返程住这都很合适。
🌊泳池是卖点
我觉得泳池是这家酒店最大的卖点了。主泳池巨大巨好玩，滑滑梯+儿童水乐园，好多小朋友一泡就是二三个小时。如果想安静，可以选一楼的Chill Pool，那边还有按摩泳池，适合放松。
👶遛娃隐藏彩蛋
这家也有托管式的Kids Club和Teens Club。Teens Club是电子游艺设施，游完泳把娃丢进去，就能短暂解放自己了😏
🍽吃吃喝喝
早餐人多但餐厅够大，基本不用等位，自助选择多，中规中矩不出错。
入住送饮料券，Rock Bar九点前能用！晚上九点后变livehouse，水准在线[得意R]
强烈安利Hard Rock Cafe：住客9折！烤肉拼盘必点，Pandan Coffee我连喝三天！
🛏房间Tips
网上提前登记，到店直接拿钥匙，丝滑入住。
避坑提醒⚠️别住一楼❗️虽然安静但真的很潮湿。
床要给好评：双床房每张1.5米，娃可以尽情翻滚。
📺房间彩蛋
白天玩累了，晚上回房间还能继续躺！电视娱乐选择超多，最新电影免费看🎬
泳池有几个，小朋友喜欢。可以耍沙耍水，泡泡，有纯净水可以随时接，服务热情，晚上有唱歌的，就在门口看就行了，不晓得进去收费不。还有拍照赠送，没空去搞，沟通不方便也不想搞，早餐不合口味，稀哇哇的，粘稠，不喜欢啃面包，喜欢吃热食。
住了两天，卫生都做得不错，就是雨季的巴厘岛有点潮。酒店的游泳池很适合小朋友玩，滑滑梯很多，还有沙池，酒店的早餐小朋友也很喜欢，亲子酒店来说很棒。不太建议情侣来，小朋友很多会觉得很吵的
勉强给个五星好评吧，服务是很好，工作人员很热情，每个服务员，保安，遇到你都会热情的和你打招呼，不是敷衍勉强微笑的那种。位置在库塔海边，隔了一条马路，酒店附近有很多很多吃饭的地方和便利店，只是注意交通安全，车很多很多，酒店泳池有好几个，而且氛围感很好，以前一直带孩子去海南三亚，住过无数海南酒店，巴厘岛这里的酒店氛围完爆了三亚。早餐品种不是很多，但真的很好吃，煎蛋也很好吃，炒面炒饭这种国内很难吃的，在这真的很好吃。酒店对面的冲浪还可以，但记得砍价，多找几家对比一下，唯一我本想扣分的是房间，预定的时候备注要了双床因为带了两位儿童，但届时到店给了大床房，懒得换房，让酒店加了沙发床凑合了一下，而且房间给的位置不好，前台入住时居然和我说GOOD VIEW，实际对着楼下的餐厅，但隔音还可以，这栋楼所处的位置也很好，是独立的一栋楼，远离吵杂的主楼，只是这间房间的位置实在不敢恭维，凑合住还行 白天反正不是在泳池就是出去逛街了也不在房间里。
酒店房间大，床也大，睡着舒服，就冲着有泳池，滑梯是让小朋友开心游玩的场所所以订了这个酒店，要陪小朋友的这个酒店是个不错选择。早餐品种丰富，但质量很一般，很偏西式，要提醒的是房间水质很差，最好国内带个过滤器接在淋浴设备上，否则水里都是铁锈。
设施：设施齐全
卫生：卫生很好
环境：很适合亲子游
服务：工作人员服务态度都非常好
强烈推荐此处，我们在这里度过了三天的快乐时光，附近有很多便利店，还有大型商场和餐厅，出酒店大门对面就是库塔海滩，晚上的酒吧氛围也非常好，价格合适，酒店里有好几个泳池和水乐园区域，大人小孩都可以玩，前台对面还可以换印尼盾，都不用出去换钱了，在退房当天寄存了行李还是可以继续使用酒店的泳池区域的，泳池区域的公共卫生间里还可以洗澡，即便是退了房游完泳依然可以洗澡并换洗干净衣物，非常人性化，整理来说这个价格是很值得的
整体是不错的，位置在库塔，早上早餐很丰盛。中国人少，老外多。但不影响体验感。服务员蛮多的，还给推荐了没有太阳晒的早餐位置。早餐挺好吃的，游泳池和儿童滑滑梯孩子很喜欢，虽然雨季不影响玩乐。特色项目是有送拍照一张，剩余的40一张自己买，摄影师拍的很好，而且打印出来像素高。唯一不足的就是房间在两楼，潮湿，被子有点潮，晚上听到外面不知名字的鸟叫，第一晚没睡好，性价比是可以的，1000左右，房间略小
酒店位于库塔，周边很多便利店和餐厅，步行到beachwalk商场大概10分钟，去哪都很方便。酒店的泳池孩子非常喜欢，每天都要去玩会，泳池的占地面积非常大，每天也都会有活动。
房间大 有阳台 酒店干净漂亮 服务很好 泳池干净 餐厅菜品丰富 周围吃饭方便 住宿退房都很方便 尤其是乐队的演出 音响设备很燃