酒店回复: Dear Xiaoxiaogeng, Thank you very much for sharing your experience with us! We are delighted to hear that you found the hotel exceptionally clean and our service excellent. We are also glad you enjoyed the floating breakfast, as well as the private pool and bathtub facilities. Your kind words truly encourage our team, and we look forward to welcoming you back for another memorable stay.Warm regards, Manik Indra Guest Service Manager
酒店回复: Dear Mr/s. WanqiudejingyuThank you very much for your wonderful review. We are delighted to hear that you enjoyed our service and found the massage so relaxing that you could fall asleep each time. That is truly the best compliment for our spa team.We are also very pleased to know that Ms. Mela’s service and Chinese language skills made your stay more comfortable and enjoyable. Your kind words will certainly be shared with her and the entire team.It is great to hear that communication was smooth, our staff were patient, and breakfast was delivered promptly as well.Thank you once again for choosing Berry Amour Romantic Villas. We look forward to welcoming you back for another memorable stay.Best regards, Manik Indra Guest Service Manager
酒店回复: Dear Mr/s. xixiluvhuihui, Thank you very much for your wonderful review. We are truly delighted to hear that you found our hotel excellent value for money and enjoyed both our environment and service. Your kind words about our front desk concierge being professional, attentive, and responsive mean a lot to us. We are also glad our team could assist by sharing helpful safety advice to ensure your comfort during your stay. It was our pleasure to host you for two nights, and we look forward to welcoming you back for another romantic experience in the future.Warm Regards, Manik Indra Guest Service Manager
5.0分
欲望浪漫别墅
情侣出游
毛巾 洗澡花洒都很旧
但其他的都很好
就只是这2样东西不够完美
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酒店回复: Dear Valued Guest, Thank you for sharing your feedback with us. We appreciate your comments regarding the towels and shower head, and we apologize if they did not meet your expectations. Your feedback is valuable to us, and we will review this with our maintenance and housekeeping teams for improvement. We are glad to hear that everything else met your expectations, and we hope to have the opportunity to welcome you back again for an even better stay.Warm regards, Manik IndraGuest Service Manager
酒店回复: Dear Ms Kai Yun, Thank you for sharing your feedback with us. We are delighted to hear that Tiara made your stay special with her excellent service and thoughtful assistance. We will be sure to share your kind words with her.However, we sincerely apologize for overlooking your birthday note and not preparing the simple decoration you had requested. We truly regret missing this opportunity to make your celebration more memorable, and your comments have been shared with our team to ensure we improve.We hope you will give us another chance to welcome you back and provide you with the flawless, thoughtful experience you rightfully expected.Warm regards, Manik IndraGuest Service Manager
特别适合情侣入住 chek in的时候会有情侣仪式!早餐巴厘炒饭特别好吃,服务特别周到,还有免费十分钟spa下次还会来的~
房间很干净!服务很好!入住仪式还会给你一圈花戴头上,知道我是孕妇就给我准备好孕妇枕,距离火的海滩酒吧也很近 打个摩托就到了!早餐不太好吃!需要改进噢
服务很不错,滑腻也很好,酒店装修看起来有点年份了,晚上睡觉会有壁虎叫,女孩子可能会害怕
酒店卫生非常干净,服务态度非常好,而且还包含着有漂流早晨,这我得给个好评,然后酒店带有私人的泳池和浴缸,还可以游泳。
服务很好,按摩超级舒服,按一次睡一次,酒店有中文服务,MELA女士的服务以及中国话真的很不错,每位员工都可以很好的沟通,很有耐心,早餐也很准时的送到。再次感谢!
房间很好,很出片,服务人员也很棒,帮忙布置了很漂亮的花园
非常好的酒店 性价比极高 不管是环境服务都特别好 担心我们刚到这边怕被人骗 提醒我们换钱要小心 前台管家很nice 工作态度负责 认真 消息回复及时 连住了俩晚 住的非常惬意
毛巾 洗澡花洒都很旧
但其他的都很好
就只是这2样东西不够完美
服务态度好,地理位置也好,去Finns很近,离沙滩也很近,附近很多吃的,酒店房间十分满意,泳池很大,很适合拍照,非常推荐情侣去
Tiara的服务很好!我很喜欢!她还帮我拍照
可惜的是我在booking单备注庆祝生日希望能有简单布置 可是啥都没有 另外一间酒店就有