酒店回复: Dear guest,Thank you for sharing your feedback. I'm sorry to hear that some aspects of your stay weren't fully satisfactory, such as the lack of separation in the bathroom and the absence of toothbrushes and water in the room. These amenities are offered on the hotel's app and can be ordered free of charge through the app for sostenibility reasons. We take your comments seriously and will work on improving these areas.We're glad to know that the location was convenient for you, especially being so close to landmarks like the Metropol Parasol and the pedestrian street, and that the luggage storage service was helpful.For future visits, please don't hesitate to reach out to us if you have any specific preferences regarding room amenities. We'd be happy to assist in selecting an option that better suits your needs.Thank you again for your comments, and we look forward to welcoming you back soon!Kind regards,Cristina BaturoneGuest Experience Manager
环境好,卫生极佳。早餐品种丰富。唯一不爽的是在房费上还加税费。
酒店装修有特色,干净卫生离大巴站走15分钟左右。进门有几层台阶要提行李箱上,给我们的房间比较里面,出了电梯还要提行李箱下几层台阶走过环形走廊才到有点远。屋内看着不错但布局动线不太合理,床对着洗手间,虽然洗手间的推拉门可以关上但门比较重。淋浴房门向外开,垫脚巾都没地方放。工作人员英语一般,我说吹风机用不了催了两次半个多小时后来了说来看空调(空调要扫码看说明书才行),然后拿走吹风机半个小时后回来告我这吹风机要一直按着圆的扭才行,折腾一个多小时头发都干了。
设施:完备,楼顶还有个小型泳池,非常小巧可爱
卫生:非常干净整洁,淋浴房下水很快,装修很好
环境:比想象中大,尤其是床很大!卧室和卫生间各有一个小阳台,打开🚪看风景很惬意
服务: 入住两天,第一天送了马卡龙和糖果,第二天送了巧克力,感到很温暖。前台服务都很热情,每天有不同的果汁。
位置: 很好,离老城区的教堂和皇宫都是步行距离
唯一美中不足是空调会对头吹有点冷
酒店设施很好,早餐也非常好吃!停车费虽然有点贵,但考虑到这是在塞维利亚市中心,而且还提供代客泊车服务,我觉得还是可以接受的!
早餐不错,更有让摄影爱好者喜欢的摄影推荐服务
这是一家不错的酒店,离各个地方都不远。
在塞维利亚市中心,去各个景点都步行可达十分方便。酒店房间不大,很难得的是竟然有可冲洗马桶和,这在欧洲很少见。有胶囊咖啡机。酒店餐厅很美味,早餐是半自助的,可以点菜(鸡蛋的各种做法)。正餐也可以在酒店享用,味道不错。唯一美中不足的是延街房间晚上车辆声和喝酒聊天的人声稍有些吵
一切都很棒!设施新、干净,装修很有品味,地理位置也极佳!
房间没拍照片,卫生间没有干湿分离,房间面积还是标准的,不提供牙刷和水,可以去前台接水,正好赶上复活节,帮忙寄存行李,去都市阳伞和步行街很近,去西班牙广场需要打车
非常棒的酒店,服务一流。