酒店回复: Thank you for your candid review. We apologize your recent stay did not meet expectations. We appreciate your feedback and will share it with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
5.0分
其他
原文
翻译提供方:Google
很棒的酒店,一切都很新、干净、舒适。彬彬有礼的接待员。位置非常好。
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酒店回复: Thank you for taking the time to tell us about your experience at the Evoke in Destin FL. We are pleased to hear how our staff went above and beyond to make sure your stay was nothing but perfect. A positive guest experience is something our staff takes great pride in, so we value your feedback. We look forward to seeing you the next time you come and visit the Destin area.
5.0分
家庭亲子
原文
翻译提供方:Google
一切都很好,我很乐意再来。
酒店回复: Thank you for staying with us. We appreciate your feedback
5.0分
家庭亲子
原文
翻译提供方:Google
很棒的住宿
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酒店回复: We appreciate your kind words. We are glad you enjoyed your stay with us. Thank you.
1.0分
其他
原文
翻译提供方:Google
许多蟑螂
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酒店回复: Dear Alexandra,I would like to start by apologizing to you for not meeting your expectations during your stay and the obvious inconvenience it caused. We strive to make each stay as pleasant and comfortable as possible, and we will use your feedback to coach our team and make the necessary changes so we can provide a better experience in the future.Again, thank you for sharing your comments and we hope for the opportunity to make this up to you the next time you are in the area.
4.0分
其他
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We were originally put in a room that wasn’t prepared. Towels on the floor and beds unmade but the front desk changed it quickly. Once in the correct room there was a fresh smell of cleanliness and proper amenities
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酒店回复: We're glad to see that you enjoyed your stay. We do apologize for the incorrect room assignment; this is not our standard. We appreciate your feedback and we look forward to welcoming you again.
5.0分
家庭亲子
Very nice place the staff is super friendly and helpful. Close to everything. The room was very nice and clean
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酒店回复: We are glad to see that you enjoyed your stay with us. Our staff takes pride in providing the best experience for our guests so, we appreciate your positive feedback. We hope to welcome you again soon.
3.0分
其他
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Breakfast biscuits and sausage were good. The cheese omelets were very blah. When i arrived for checkin at 3pm there was a sign saying the wait at counter, staff was helping another guest. I waited for 14 minutes and then saw the maintenace man. He went and got the desk cleark. As I was xhexked in the clerk told me there is a $150.00 damage deposit due in addition to the room charge amount stated online. I wasnt happy about it but was told if i wanted to chexk im the $150.00 depoait was required. They said it wouls be returned 5 to 7 days after i check out.
The room was nice, mosern with vinyl plank flooring. The floors were a bit sirrt and sticky. Bathroom was clean. Bed was comfy.
When i checked out at 6:30am, i had to wake the front desk cleark who was asleep.
Parking was easy, location is good.
Overall, id give it a 6 out of 10 rating.
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酒店回复: Thank you for staying with us. We do apologize for the desk agent and the sticky floors. Unfortunately, our deposit is set by corporate and cannot be changed.
4.0分
其他
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Nice and Clean
This hotel is clean and convenient; the staff was polite and helpful. There was a lot of outside noise on the weekend because there are nightspots in the same parking lot as this hotel.
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酒店回复: We're glad to see that you enjoyed your stay, We appreciate your feedback and we will use it to provide better experiences. We hope to welcome you again.
5.0分
其他
We had a great stay! Staff was so nice, delicious breakfast, very clean hotel and nice pool
酒店回复: We are glad you enjoyed your stay. Thank you for staying with us.
这个地方毫无建设,员工没有工牌,地板上满是粪便,房间很脏,服务态度很差,没有早餐。应该全额退款。我们也感觉自己被骗了。
很棒的酒店,一切都很新、干净、舒适。彬彬有礼的接待员。位置非常好。
一切都很好,我很乐意再来。
很棒的住宿
许多蟑螂
We were originally put in a room that wasn’t prepared. Towels on the floor and beds unmade but the front desk changed it quickly. Once in the correct room there was a fresh smell of cleanliness and proper amenities
Very nice place the staff is super friendly and helpful. Close to everything. The room was very nice and clean
Breakfast biscuits and sausage were good. The cheese omelets were very blah. When i arrived for checkin at 3pm there was a sign saying the wait at counter, staff was helping another guest. I waited for 14 minutes and then saw the maintenace man. He went and got the desk cleark. As I was xhexked in the clerk told me there is a $150.00 damage deposit due in addition to the room charge amount stated online. I wasnt happy about it but was told if i wanted to chexk im the $150.00 depoait was required. They said it wouls be returned 5 to 7 days after i check out.
The room was nice, mosern with vinyl plank flooring. The floors were a bit sirrt and sticky. Bathroom was clean. Bed was comfy.
When i checked out at 6:30am, i had to wake the front desk cleark who was asleep.
Parking was easy, location is good.
Overall, id give it a 6 out of 10 rating.
Nice and Clean
This hotel is clean and convenient; the staff was polite and helpful. There was a lot of outside noise on the weekend because there are nightspots in the same parking lot as this hotel.
We had a great stay! Staff was so nice, delicious breakfast, very clean hotel and nice pool