Book the room and paid for it. Money taken out of my account. Showed up to an abandoned deserted hotel with pieces of paper on the door saying it was closed.
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酒店回复: Dear Luis,We sincerely apologize for the inconvenience you experienced. This situation is unacceptable, and we are investigating the matter to ensure it does not happen again. Your feedback is important, and we regret the frustration caused.Regards,RosyOYO Hotel Opp AL, Floral Hwy
1.0分
家庭亲子
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This was the worst hotel i have ever stayed at. The actual name is the Traveler Inn not the OYO. to start with. There were bed bugs in the room and not to mention we couldn't even shower casue the water came out brown. The microwave could not be used do to faulty electrical outlets. The mini fridge has to be completely changed out after the original one didn't work. This hotel was so bad i didn't stay but o. Thrusday changed hotels with help from my mother. Worst part is when i called ******* they told me i could not change or get a refund. So im still paying for a room i slept one night in. I will never use this sight again to book a hotel.
3.0分
其他
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The room we got was supposed to be a non-smoking room but you could smell the smoke right when you walked in there was ashes on the ac unit and on the floor. The shower curtain had black mold on it. The staff was nice but the room was a different story.
1.0分
情侣出游
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The pictures on ******* must be when the hotel was brand new. Paint, carpet, bed, holes in the walls, sink and toilet nasty. Everything was nasty. Many homeless living on property. Everything about it was awful. Property really should be condemned. ******* needs to take it off their site.
4.0分
其他
Don't forget where you came from.
Wonderful staff, unparalled willingness. Do not believe the negativity.
1.0分
其他
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The sheets were torn. Our room had no towels. It had not been cleaned. There was grit on the floor it was horrible we stayed one night because it was late at night and we had been driving for 18 hours we asked for a refund for the rest of our stay and was denied
5.0分
其他
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This is where I usually stay at the end of the month. The owner offered me a good deal. I am considering taking him up on the deal. This is a long review and I have not been bribed to write anything for this But I might have a big discount coming to me .
1.0分
家庭亲子
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When arrived we we're turned away by owner/manager due to plumbing problems. We were not given any kind of notice. Owner/manager had my number and had 24 hours to notify us. We had 3 rooms reserved.
1.0分
家庭亲子
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When we checked in the owner of the hotel told me that they where over booked. We had to wait for a room that originally he stated was being renovated. It had no tv in it originally.no cabel or wifi we had to use our mobile hotspot to watch tv. The hotel looked like it was about to fall apart at any moment. We had no hot water or water pressure. I had to go down to the desk to ask about the water. We had no phone. The staff looked like they where doped out of their minds and when i asked for an extra blanket and towels it took hours to get and the girl told my son my bad i was high and forgot. 0/10 would not recommend unless you're into that kinda thing.
1.0分
其他
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Never again!
The water was leaking inside the bathroom towels were dirty. Couldn't take a shower due to the leaking in the bathroom had to use the towels for the bathroom floor. Just an overall bad experience.
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酒店回复: Hi, Candice! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara
Book the room and paid for it. Money taken out of my account. Showed up to an abandoned deserted hotel with pieces of paper on the door saying it was closed.
This was the worst hotel i have ever stayed at. The actual name is the Traveler Inn not the OYO. to start with. There were bed bugs in the room and not to mention we couldn't even shower casue the water came out brown. The microwave could not be used do to faulty electrical outlets. The mini fridge has to be completely changed out after the original one didn't work. This hotel was so bad i didn't stay but o. Thrusday changed hotels with help from my mother. Worst part is when i called ******* they told me i could not change or get a refund. So im still paying for a room i slept one night in. I will never use this sight again to book a hotel.
The room we got was supposed to be a non-smoking room but you could smell the smoke right when you walked in there was ashes on the ac unit and on the floor. The shower curtain had black mold on it. The staff was nice but the room was a different story.
The pictures on ******* must be when the hotel was brand new. Paint, carpet, bed, holes in the walls, sink and toilet nasty. Everything was nasty. Many homeless living on property. Everything about it was awful. Property really should be condemned. ******* needs to take it off their site.
Don't forget where you came from.
Wonderful staff, unparalled willingness. Do not believe the negativity.
The sheets were torn. Our room had no towels. It had not been cleaned. There was grit on the floor it was horrible we stayed one night because it was late at night and we had been driving for 18 hours we asked for a refund for the rest of our stay and was denied
This is where I usually stay at the end of the month. The owner offered me a good deal. I am considering taking him up on the deal. This is a long review and I have not been bribed to write anything for this But I might have a big discount coming to me .
When arrived we we're turned away by owner/manager due to plumbing problems. We were not given any kind of notice. Owner/manager had my number and had 24 hours to notify us. We had 3 rooms reserved.
When we checked in the owner of the hotel told me that they where over booked. We had to wait for a room that originally he stated was being renovated. It had no tv in it originally.no cabel or wifi we had to use our mobile hotspot to watch tv. The hotel looked like it was about to fall apart at any moment. We had no hot water or water pressure. I had to go down to the desk to ask about the water. We had no phone. The staff looked like they where doped out of their minds and when i asked for an extra blanket and towels it took hours to get and the girl told my son my bad i was high and forgot. 0/10 would not recommend unless you're into that kinda thing.
Never again!
The water was leaking inside the bathroom towels were dirty. Couldn't take a shower due to the leaking in the bathroom had to use the towels for the bathroom floor. Just an overall bad experience.