酒店回复: Dear Mr Roger Chen_1982,Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon.Sincerely,Hoang Thi Anh TrangDuty Manager
5.0分
园景豪华房
商务出差
旅游top之最
唯一不太好的就是…偏僻，淡季周边很多店都关门了，打车也不方便
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酒店回复: Dear Valued Guest,Thank you very much for sharing your feedback following your recent stay at Vinpearl Cửa Hội Affiliated by Meliá.We are truly delighted to know that you consider our resort as one of the “top” travel experiences — this is a wonderful compliment and a great encouragement for our entire team.At the same time, we sincerely appreciate your honest comments regarding the location and transportation convenience, especially during the low season when some nearby shops may be temporarily closed and taxis may be less readily available.Please be assured that our Front Office team is always available to assist with transportation arrangements and recommendations to make your stay as smooth and enjoyable as possible.We truly value your feedback and hope to have the pleasure of welcoming you back for another memorable and relaxing getaway in the future.Warm regards,The Management Team
4.7分
海景豪华房
独自旅行
原文
翻译由AI提供
酒店很好，但那片海滩沿着海岸线都是泥泞的。餐厅还不错。
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酒店回复: 尊敬的 Mohammed 先生：
感谢您抽出宝贵时间评价您最近的入住体验。
我们敬业的团队始终致力于为所有宾客提供最佳体验，并随时准备为您提供帮助。我们很高兴您认可我们高标准的房间设施。
我们期待您的再次光临。
祝一切顺利！
Hoang Thi Anh Trang
值班经理
酒店回复: Dear Valued Guest, Thank you very much for taking the time to share your feedback following your recent return stay at Vinpearl Cua Hoi Resort.I am truly sorry to learn that your experience this time did not meet your expectations. Your comments regarding communication, soundproofing, food quality, and overall service have been carefully noted and shared with our relevant departments for immediate review and improvement. We genuinely appreciate your feedback, as it helps us better understand the guest experience from your perspective. More importantly, we truly wish to listen and learn directly from you — so that every return visit can be more comfortable and meaningful.Should you be open to sharing further thoughts, I would be sincerely grateful to receive your comments at our email. It would be my honor to personally hear from you and continue improving our services together. At Vinpearl Cua Hoi, our mission is to create heartfelt experiences and lasting impressions for every guest. I truly hope we will have another opportunity to welcome you and your colleagues again soon — and to show you the positive changes inspired by your valuable feedback. Once again, thank you for your trust and for being part of our journey. Warm regards,Truong Duy TanDirector of OperationsVinpearl Cua Hoi Resort
酒店回复: Dear Mr./Ms Beisaisidacixi,Thank you for taking the time to review your recent stay.Our dedicated team always aims to deliver the best experience as possible to all our guests, and you will always find them ready to assist at any time. We are glad you appreciated the vibe, the service, the breakfast quality and dining environment of Melia Vinpearl Cua Hoi.We look forward to welcoming you in the future.Best wishes,Nguyen Thi PhuongGuest Experience Supervisor
酒店回复: Dear Terry,Warmest greetings from Melia Vinpearl Cua Hoi Beach Resort.Thank you very much for your preference in selecting Melia Vinpearl Cua Hoi Beach Resort as your staying destination and for taking the time to share your recent stay experience with us.We regret to learn that we could not fully impress you in several areas. You may rest assured that your feedback has been forwarded to the Head of the concerned department and we do apologize for the inconvenience you experienced during your stay with us. We hope that this will not be a motive for you not to stay with us again since it was a real pleasure to have you here.Best regards,Phuong Nguyen ThiGuest Experience Supervisor
酒店回复: Dear Mr. DominoH,您好!Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We are looking forward to welcoming you again soon.谢谢，你太慷慨了，我们爱你!Sincerely,Nguyen Thi PhuongGuest Experience Supervisor
酒店蛮新的，就在海边。但是可能我入住的时候是工作日，酒店住户很少。我们到得很晚，没有吃晚饭，但是酒店仍然可以点餐，为我们开火做饭，并且味道还是非常好，没有敷衍。
旅游top之最
唯一不太好的就是…偏僻，淡季周边很多店都关门了，打车也不方便
酒店很好，但那片海滩沿着海岸线都是泥泞的。餐厅还不错。
帮同事预定的，体验感很差，房间很吵，酒店人员不管，前台协调能力很差劲，房间要求更换同等级离电梯远点的，前台人员不给换，导致我们客户很不满意，早饭很单调，工作日就四种，反正体验感很差，本次总共订了六个房间，六个人都不满意，最大的问题房间太吵，酒店人员服务很差
我很喜欢，就是价格有点高，哈哈哈哈。
较为适合家庭或情侣度过周末，有海滩有泳池。
早餐品质和就餐环境一流。
房间就中上水平吧，不属一流。
在这里住得很愉快！员工都超级好、很友好，房间也特别新！
酒店靠近海边的，但是不能下海的那种，沙滩还没有开发出来。但是酒店内部的环境却非常舒适，绿化面积大，有游泳池，健身房，唯一不好的感觉就是早餐不够精致，不够品质
前台接待员的友善和乐于助人，以及酒店卓越的清洁度给我留下了最深刻的印象。酒店位置不在市中心，但靠海，旁边有个水上乐园。早餐种类丰富，味道不错。非常适合度假放松。
在荣市这个已经是最好的酒店了，对于出差来说能有干净卫生的环境很重要。在这个月份，酒店是很舒适的，本身的餐厅也算不错。