酒店回复: Thomas, Thank you for sharing your experience with us. We’re truly sorry for the inconvenience and frustration caused by the last-minute change to your reserved room type — we understand how disappointing that can be, especially when you’ve planned ahead.We’re glad our team was able to offer you a discount, and we hope the adjustment goes through smoothly as promised. It’s good to know you still found the hotel easy to reach, clean, quiet, and comfortable despite this hiccup.If there’s any issue with the discount or if you need further assistance, please don’t hesitate to reach out to us directly — we’re here to help make it right.
酒店回复: Art, Thank you for sharing your experience with us. We’re glad to hear you found the hotel clean, but we’re truly sorry for the disappointments you encountered during your stay.We understand how frustrating it is not to have breakfast available and to have to bring used towels to the front desk for fresh ones — this should be more convenient for our guests. We’re also very sorry that no one was available at the front desk when you needed assistance or your receipt at checkout. That’s not the level of service we aim to provide.Your comments have been shared with our team so we can review our procedures and staffing to better serve our guests. We appreciate you taking the time to share your feedback — it helps us improve. We hope you’ll consider giving us another chance to provide you with a smoother experience in the future.
酒店回复: Stephen, Thank you so much for your wonderful feedback! We’re delighted to hear that the kitchenette and full-size refrigerator made your stay more convenient and comfortable. It’s great to know that our clean rooms and friendly staff helped make your visit enjoyable. We hope to welcome you back again soon!
酒店回复: Thank you, we appreciate your honest feedback. As an extended-stay hotel we pride ourselves on providing a positive guest experience. We hope you will come and stay with us the next time you are in the Elko area. We would love to have you!
还可以的酒店
埃尔科莱奇斯通
不得不说，我们在去酒店的路上接到电话说我们预订的房型已经订满了，这让我很不开心。他们本来愿意给我们新订的房间打个折扣，但说因为我是通过*******提前付款的，所以必须在周一才把折扣打给他们。我会看看会不会有这种情况，如果没有的话会更新。酒店交通便利，干净、安静、舒适。
汽车旅馆很干净，但没有早餐，令人失望，不得不把毛巾拿到桌子上去拿干净的，还得自己把垃圾拿出去，前台也没有人，所以退房时没法拿到收据
我喜欢全尺寸的冰箱/冰柜，可以存放食物和蓝冰。小厨房正好满足我的特殊饮食需求。房间干净舒适。工作人员非常友好。
房间非常宽敞，堪比套房，配有两张大床和设施齐全的厨房。厨房配备了烹饪和用餐所需的一切，包括双头炉灶和全尺寸冰箱。既然发现了这家酒店，以后我定期去内华达州埃尔科旅行时，就不打算住其他酒店或汽车旅馆了。与其他提供同等服务的酒店不同，这家酒店价格实惠。
入住人员服务热情周到。提供免费电动汽车充电。房间布置精美，浴室宽敞。不提供早餐，这在如今几乎成了常态，但我们并不介意。
我觉得酒店很干净，停车也很方便。距离埃尔科会议中心也只有几分钟路程。房间更像是单间公寓。冰箱是全尺寸的。需要注意的是，酒店没有炉灶，但有微波炉。前台工作人员告诉我，酒店有免费的洗衣机和烘干机，但你需要自带肥皂。如果我来之前知道这一点就好了。除此之外，酒店很安静、干净，作为一个独自旅行的女性，我感到很安全。
埃尔科
很棒。我们还会再住那里。我之前不知道这是一家长住酒店。所以我写这篇评论主要是因为我们没有使用到我们习惯的便利设施。
维护良好，干净整洁，设施先进。适合商务人士入住，因此停车场可能会爆满，但还算可以接受。价格合理，下次还会入住。
我们喜欢远离繁忙的高速公路和火车。我们也喜欢小厨房。即使开车去活动现场很近，它也符合我们的喜好。