First room had screws on floor and disassembled heating and ac unit on floor no bedding an no curtains. 2nd room had bugs all over walls and floor cigarette burns on tub curtains that didnt fit window and door didnt lock.
2.0分
其他
Dirty shower, dirty toilet. The room smelled so bad like cigarettes. I would not recommend this hotel.
1.0分
情侣出游
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Receptionist E.B. was very rude. We had paId reservations, at the door she basically kicked us out, wouldn't hear me out. Said it was Expedias fault, butnit was hotel's fault. They oversold their rooms. She was absolutely beligerent about it and unempathetic, then wanted me to call securituly on me because i wouldnt leave. I wouldnt leave until I called ******* to verify this place hadn't stolen my $. Only after I threatened to call the cops did the lady allow me to make my call while there, to verify. Worst experience ever. Luckily ******* empathized and got me a better hotel and they paid the difference. That is customer service.
1.0分
其他
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Was not habitable for anyone. Rooms were filthy and stank like plumbing problems for decades. Sinks, toilets and showers were not in Working order and were filthy. Checked in long enough to see my room then immediately checked out and asked for a full refund. Never again would i give this place the time or day to stay again
1.0分
家庭亲子
Everything was dirty the bed sheets were burnt and the sheets were stained moved to a different room wasn’t any better the floors were so dirty
1.0分
朋友出游
Staff was friendly, but the room bore no resemblance to the pictures. Room was very dirty. Cannot recommend.
1.0分
其他
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Staff was ok only stayed one night but got the heck out asap. They moved us from one room to another because of damages in first room 1st room had holes in wall broken picture frame floor was messed up rust on tub with caulking coming off but 2nd room they put us in I only looked for damage and in morning went to restroom and saw mold on the roof of the bathroom and we checked out asap cause we had to go to see balloon fiesta at 330am but office was closed until 9 am so came back after fiesta cutting it short so we can check out before checkout time do not recommend and we will never come back here again. Rat trap hotel
没有热水
这是我经历过的最糟糕的酒店体验。
抵达酒店后,他们告诉我没有收到我的预订,说是*******出了问题,并以此为借口拒绝履行房间预订。
由于当时城里有活动,人很多,他们帮我找了个房间,但当场就收了双倍的房费。不仅如此,房间状况糟糕透顶,蚊子叮咬我们所有人,门锁坏了,浴室很脏,而且他们收了我们四位客人的费用,却只有一条毛巾。家具也破旧不堪。他们告诉我,他们不退款,如果我想投诉双倍费用,应该联系*******。
不好
跟照片上不一样。
酒店条件很差,很脏,没有肥皂和卫生纸。
First room had screws on floor and disassembled heating and ac unit on floor no bedding an no curtains. 2nd room had bugs all over walls and floor cigarette burns on tub curtains that didnt fit window and door didnt lock.
Dirty shower, dirty toilet. The room smelled so bad like cigarettes. I would not recommend this hotel.
Receptionist E.B. was very rude. We had paId reservations, at the door she basically kicked us out, wouldn't hear me out. Said it was Expedias fault, butnit was hotel's fault. They oversold their rooms. She was absolutely beligerent about it and unempathetic, then wanted me to call securituly on me because i wouldnt leave. I wouldnt leave until I called ******* to verify this place hadn't stolen my $. Only after I threatened to call the cops did the lady allow me to make my call while there, to verify. Worst experience ever. Luckily ******* empathized and got me a better hotel and they paid the difference. That is customer service.
Was not habitable for anyone. Rooms were filthy and stank like plumbing problems for decades. Sinks, toilets and showers were not in Working order and were filthy. Checked in long enough to see my room then immediately checked out and asked for a full refund. Never again would i give this place the time or day to stay again
Everything was dirty the bed sheets were burnt and the sheets were stained moved to a different room wasn’t any better the floors were so dirty
Staff was friendly, but the room bore no resemblance to the pictures. Room was very dirty. Cannot recommend.
Staff was ok only stayed one night but got the heck out asap. They moved us from one room to another because of damages in first room 1st room had holes in wall broken picture frame floor was messed up rust on tub with caulking coming off but 2nd room they put us in I only looked for damage and in morning went to restroom and saw mold on the roof of the bathroom and we checked out asap cause we had to go to see balloon fiesta at 330am but office was closed until 9 am so came back after fiesta cutting it short so we can check out before checkout time do not recommend and we will never come back here again. Rat trap hotel