4.1 分 99%推荐 卫生 4.1 环境 4.1 服务 4.1 设施 4.1

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全部 推荐 (50)待改善 (46)有图 (4)商务出差 (1)家庭亲子 (16)独自旅行 (0)代人预订 (0)情侣出游 (6)朋友出游 (3)其他 (24)
5.0

Sergey PAVL. 点评新星

2025-01-01 00:00:00入住,2025-01-19 14:42:20发表| 情侣出游 | 村舍, 5 间卧室, 厨房, 花园

Комфортный просторный дом, удобные кровати, два санузла, хорошая кухня, уютный дворик, приватная тихая обстановка.

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3.0

合作平台用户 点评新星

2025-01-01 00:00:00入住,2025-01-26 07:38:43发表| 其他 |

Average at best Pretty basic. No place to wash laundry which is an issue when you go hiking and do sports. No flyscreens; had to go go and buy something to get rid of mosquitos. Pictures look much nicer than it actually was. Property needs overhaul! I wouldn’t go back.

  • Thank you for your feedback, Michaela. We're sorry to hear that the property didn’t meet your expectations. We do provide mosquito sprays, and it seems like we may have run out during your stay—our apologies for the inconvenience. We also appreciate your comments the overall condition of the property, and we’ll work on addressing these areas to improve future stays. Thank you again for sharing your thoughts, and we wish you the best on the rest of your travels.

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2.0

合作平台用户 点评新星

2024-03-01 00:00:00入住,2024-03-03 16:06:02发表| 商务出差 |

The lock box was excellent - back lighting of the box's large numerals made code punching much easier than most lock boxes. Chalet showed aspects of deferred maintenance - including peeling paper on walls. Interesting location of some light switches, some light bulbs did not work.

  • Hi Andrew, thank you for your feedback. Glad the lockbox process was nice and easy for you . Thank you for bringing this to our attention, we will look into which light bulbs are not working.

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2.0

合作平台用户 点评新星

2024-01-01 00:00:00入住,2024-01-26 00:40:52发表| 其他 |

I booked this as required last minute accommodation in Taupo which was fully booked. The chalet was quiet and nice in general but let down by the fact it smelled bad inside and the shower didn’t work (a mere trickle). I found this unsatisfactory especially considering the high price of the booking.

  • Hi Lance, thank you for your feedback. We are happy that we were able to provide last-minute accommodation for you and that you liked your chalet . Sorry to hear that you felt there was a smell inside your chalet and that the shower didn't work. We have looked into this, and after testing the shower numerous times, it worked well each time. We also did not smell any bad odour in the chalet. It is unfortunate that you experienced this and did not call our after-hours number which was provided in the information sent to you before check-in, as a staff member could have addressed this immediately for you. Should you wish to discuss this further, please give us a call and we will happy to have a chat with you.

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5.0

合作平台用户 点评新星

2024-01-01 00:00:00入住,2024-01-28 13:22:45发表| 朋友出游 |

Great place, just had an issue getting key back in lock box when checking out, called the number on lock box all morning and couldn't get through to anyone so called email number and they said to leave key on table. So hopefully it's all ok.

  • Hi Joanna, thanks for your review. Glad you had a great stay with us. Apologies that you could not get through to anyone, but perfect to leave the key on the table, thank you . We hope to see you again for another visit!

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