We drove from Mumbai to Jaisalmer and reached there a little late in the evening around 8:00pm. We booked this online mistaking it for some other property. When we reached here, we were welcomed by the manager and we were a little surprised to see that we were the only guests in the resort. That made us a little wary and sceptical. But we were pleasantly surprised, that the staff treated us well and they did not compromise on any service. They hosted the cultural program just for us and it felt like a private viewing in some palace and also lit the bonfire just for us. The experience was surreal and thoroughly enjoyed it. The meal in the package was only veg meal which is very tasty and when we requested for some tandoori chicken to served as starters, they complied without complaining. And I don't have much to complain about in terms of the way we were treated. I am taking away one star, as we had to struggle with the water there. The water supply was not consistent in the bathroom and there was no hot water. Having stayed there in peak winter toward end of December, it was very challenging to not have hot water in the washroom.
We drove from Mumbai to Jaisalmer and reached there a little late in the evening around 8:00pm. We booked this online mistaking it for some other property. When we reached here, we were welcomed by the manager and we were a little surprised to see that we were the only guests in the resort. That made us a little wary and sceptical. But we were pleasantly surprised, that the staff treated us well and they did not compromise on any service. They hosted the cultural program just for us and it felt like a private viewing in some palace and also lit the bonfire just for us. The experience was surreal and thoroughly enjoyed it. The meal in the package was only veg meal which is very tasty and when we requested for some tandoori chicken to served as starters, they complied without complaining. And I don't have much to complain about in terms of the way we were treated. I am taking away one star, as we had to struggle with the water there. The water supply was not consistent in the bathroom and there was no hot water. Having stayed there in peak winter toward end of December, it was very challenging to not have hot water in the washroom.