Clean, basic hotel. I liked that breakfast started early on the weekend as well as during the week.
1.0分
情侣出游
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When we arrived to this hotel, it looked completely different from the photos taken. They must have done "remodeling" at some point. It was extremely dark inside, and did not feel welcoming at all. It took us about 15-20 minutes to check in due to technology issues. When we went to our room, it just felt dirty and definitely needed upgrading. Again, our room did not look as clean as the pictures others have taken. It smelt musty when we entered, the shower looked well loved, just not what we were expecting. We actually left and decided not to stay the night due to our experience. Other hotels that are not too far from this once charge around the same price, so i would go elsewhere. Wish we could have gotten refunded for this stay, but havent heard back yet.
3.0分
其他
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average place
The hotel was good to work with me on the first of my 4 night booking, as my cancelled flight in changed my itinerary.
I was not able to access my room 2 times in 3 days due to faulty room keys, which was an inconvenience.
There is no elevator in the hotel, so travel light unless you have help carrying bags. Some of the patrons congregate outside to smoke, and then bring the smell into the hallways, which I found annoying. Not my best stay for the money.
2.0分
家庭亲子
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I was disappointed with the hot tub and pool being unclean. The pool water smelled like urine. Our room was very cold set at 60 degrees and it took several hours to warm up. Walmart and server food stores are close by which was nice. But I would not stay here again.
3.0分
其他
gas fireplace was not working. That's why I booked it. fabric on arms of two couches in living room were very dirty.
1.0分
其他
Horrible!
They double charged us for our room and would not refund us. Front desk was rude and hung up on us.
1.0分
其他
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Undeniably the worst
If Nostradamus lived until July, 3rd 1566 I’m almost positive he would have predicted that this Americinn location in Sartell, MN would be ran down by an unprofessional employee at the front desk. I travel for work and have never left a review.. EVER! I hope this finds management or better yet the owners and they save this business by firing the, angry at the world, front desk lady. Pretty sure they know who she is (hard to miss). I feel bad for the hotel having to get hit with this review because of one employee that knows nothing about customer service but everything about everything! Ratings are crashing here fast.
一切都很棒。他们有24小时前台服务，这很方便，因为我们参加婚礼去了，没能在下午3点准时办理入住。前台女士态度很好。吹风机上有一根头发，不过除此之外其他都挺好的。
食物很合胃口。员工很友好。
美好的
You'll be easily satisfied with this hotel.
Clean, basic hotel. I liked that breakfast started early on the weekend as well as during the week.
When we arrived to this hotel, it looked completely different from the photos taken. They must have done "remodeling" at some point. It was extremely dark inside, and did not feel welcoming at all. It took us about 15-20 minutes to check in due to technology issues. When we went to our room, it just felt dirty and definitely needed upgrading. Again, our room did not look as clean as the pictures others have taken. It smelt musty when we entered, the shower looked well loved, just not what we were expecting. We actually left and decided not to stay the night due to our experience. Other hotels that are not too far from this once charge around the same price, so i would go elsewhere. Wish we could have gotten refunded for this stay, but havent heard back yet.
average place
The hotel was good to work with me on the first of my 4 night booking, as my cancelled flight in changed my itinerary.
I was not able to access my room 2 times in 3 days due to faulty room keys, which was an inconvenience.
There is no elevator in the hotel, so travel light unless you have help carrying bags. Some of the patrons congregate outside to smoke, and then bring the smell into the hallways, which I found annoying. Not my best stay for the money.
I was disappointed with the hot tub and pool being unclean. The pool water smelled like urine. Our room was very cold set at 60 degrees and it took several hours to warm up. Walmart and server food stores are close by which was nice. But I would not stay here again.
gas fireplace was not working. That's why I booked it. fabric on arms of two couches in living room were very dirty.
Horrible!
They double charged us for our room and would not refund us. Front desk was rude and hung up on us.
Undeniably the worst
If Nostradamus lived until July, 3rd 1566 I’m almost positive he would have predicted that this Americinn location in Sartell, MN would be ran down by an unprofessional employee at the front desk. I travel for work and have never left a review.. EVER! I hope this finds management or better yet the owners and they save this business by firing the, angry at the world, front desk lady. Pretty sure they know who she is (hard to miss). I feel bad for the hotel having to get hit with this review because of one employee that knows nothing about customer service but everything about everything! Ratings are crashing here fast.