酒店回复: ¡Muchas gracias por su excelente comentario! Nos alegra saber que disfrutó de su estancia y que encontró todo limpio y bien equipado.Esperamos recibirle nuevamente muy pronto. ¡Será un placer atenderle otra vez!
酒店回复: Thank you for taking the time to tell us about your experience at Candlewood Suites BUDA - AUSTIN SW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
酒店回复: Thank you for sharing your feedback with us. We’re sorry to hear that our cleaning service didn’t meet your expectations during your stay. Since we are an extended stay hotel, we offer service once every 7 days. For added convenience, we currently offer a modified service where fresh towels are available upon request, but we understand that this may not work for everyone. Your comments are valuable to us, and we’ll take them into account as we continue to evaluate our services and pricing. We hope to have the opportunity to provide you with a more seamless experience in the future.
5.0分
其他
原文
翻译提供方：Google
舒适，价格实惠
房间很舒适，干净，价格实惠
展开
酒店回复: Thank you for the kind words! We're glad you found our hotel comfortable, clean, and a good value. It means a lot to us, and we hope to have the pleasure of welcoming you back on your next visit!
2.0分
其他
展开
The room was neat but could use deep cleaning. Problem was hotel trying to sneak additional charge to the room even though it was only $2 it makes you wonder how many customers they do it too and how many just ignore and pay it.
1.0分
家庭亲子
展开
I did not do my research and was not aware that pets were allowed. Smell of the hotel was horrible. From the outside they remodeled it but from the inside is a little beat up. Hotel did not offer breakfast.
展开
酒店回复: Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet your expectations. While we are a pet-friendly hotel to accommodate guests traveling with animals, we do our best to ensure all rooms are thoroughly cleaned and refreshed. We’ll also review your comments about the odor and interior condition with our team to make improvements. Although we don’t offer breakfast, our suites are equipped with full kitchens for guest convenience. We appreciate your input and will use it to enhance future stays.
3.0分
情侣出游
展开
The hotel is pleasant enough in all respects. Mainly, for us, it's convenient for our family visits. The only big negative is beyond the control of the staff and current ownership. The original construction was obviously done on the cheap. The walls are paper thin and one or two noisy guests can really detract from the hotel experience.
展开
酒店回复: Thank you for taking the time to share your feedback. We’re pleased to hear you found our hotel pleasant and convenient for your family visits. We do understand your concern regarding noise and sincerely regret any disturbance this caused during your stay. While the building’s structure does present some challenges, our team is always happy to address any noise issues right away to ensure our guests are as comfortable as possible.We truly value your input and hope to welcome you again on your next family visit.
5.0分
情侣出游
This was a wonderful place to stay. The staff was attentive and kind. The little room we had was just perfect for us.
展开
酒店回复: “Thank you for the wonderful review! I’m so glad to hear you enjoyed your stay and that our team made you feel welcome. It’s great to know your room was just perfect for your needs. We truly appreciate your kind words and look forward to seeing you again soon!”— Chondra Williams, General Manager
5.0分
商务出差
second time I stayed here and as always everything and everyone was perfect.
展开
酒店回复: “Thank you so much for choosing to stay with us again! We’re thrilled to hear that everything was perfect and that our team helped make your visit enjoyable. Your continued support means a lot to us, and we look forward to welcoming you back for your next stay!”— Chondra Williams, General Manager
5.0分
其他
Nice and cozy
The room was clean. We hear noises outside here and there but for the most part, it’s quiet. The staff in the front desk are friendly.
展开
酒店回复: Thank you for your feedback! We're glad to hear you found the room clean and our front desk staff friendly. While we're happy it was mostly quiet, we’ll keep working to ensure all guests enjoy a peaceful stay. We appreciate you choosing us and hope to see you again soon!
绝佳选择
非常好，一切都很完美。
干净的床、小厨房、非常干净的浴室，里面有你需要的一切：毛巾、肥皂、洗发水，一切都很棒。
我很喜欢房间的空间，也很喜欢房间的干净程度。唯一让我不满的是，我们无法要求额外的毛巾，直到我们把脏毛巾拿来。对于一家价格昂贵的酒店来说，这似乎很奇怪。但我会再次入住，仅仅是因为套房的大小！
入住期间不提供清洁服务。只有毛巾，但你必须把它们放在一个特殊的篮子里带到大厅。价格并不便宜来证明这一点。
舒适，价格实惠
房间很舒适，干净，价格实惠
The room was neat but could use deep cleaning. Problem was hotel trying to sneak additional charge to the room even though it was only $2 it makes you wonder how many customers they do it too and how many just ignore and pay it.
I did not do my research and was not aware that pets were allowed. Smell of the hotel was horrible. From the outside they remodeled it but from the inside is a little beat up. Hotel did not offer breakfast.
The hotel is pleasant enough in all respects. Mainly, for us, it's convenient for our family visits. The only big negative is beyond the control of the staff and current ownership. The original construction was obviously done on the cheap. The walls are paper thin and one or two noisy guests can really detract from the hotel experience.
This was a wonderful place to stay. The staff was attentive and kind. The little room we had was just perfect for us.
second time I stayed here and as always everything and everyone was perfect.
Nice and cozy
The room was clean. We hear noises outside here and there but for the most part, it’s quiet. The staff in the front desk are friendly.