酒店回复: Efrain, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
5.0分
家庭亲子
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Breakfast was good and area around the hotel perfect! Beautiful view to the harbor in the plaza outside the theater (AMC) the fountain gorgeous. Great experience friendly staff
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酒店回复: We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
1.0分
情侣出游
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Disability room 430: Toilet in bathroom stopped working several times. Water was not filling up the tank. We were given two options, “I can go do it myself or tell you what to do but I know what is wrong with that toilet already” lift the tank’s lit and move around some random ball. In conclusion, business is aware this room needs a repair.
As a note, this room is labeled as “wheelchair friendly” but the room lights switch is next to the door, *very* far away from the bed. That’s so inconvenient for someone with a mobility disability.
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酒店回复: Thank you for taking the time to share your feedback about your recent stay. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
5.0分
其他
View unimportant and the Breakfast is great for Breads. But eggs no, Bacon no, sausage no
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酒店回复: We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
5.0分
其他
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Everything was great! Check-in was fast. My only advice is that for electrical vehicles it’s Tesla level 2 charging only, so you need an adapter for level 2 charging if you drive a non-Tesla EV. Price is expensive per kWh about 49 cents. At least there’s 3 stations/ parking places to charge and you need a permit to issue them issued by the hotel or you could get towed. AC turning on was loud and kind of high pitched, you could hear the toilet flushing in the room above. No vent in the bathroom so bring a spray if you’re staying with someone else in the room. Shower pressure and temperature was awesome!
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酒店回复: We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
5.0分
商务出差
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The staff was very friendly. The rooms were very clean. There was a nice selection for breakfast and easy parking. There are some restaurants nearby. The only downside to the beautiful hotel is that the pool is very tiny and there is no hot tub.
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
5.0分
其他
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Great Stay, Will Return!
Had a late check in after wedding anniversary date. Check in was easy, room clean and cool. Was in Texas summer heat all day so it was great to come to a cold room. Good and hot shower. Good and hot breakfast, the only negative was the juice machine wasn’t operational and my pregnant wife was really craving juice so that was a bit of a bummer, but overall great stay and will stay again!
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酒店回复: Thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
5.0分
家庭亲子
The hotel was extremely clean and very modern. The staff was excellent was very friendly. Walking distance to restaurants and lake. We truly enjoyed our stay!
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
5.0分
朋友出游
Property situated at an amazing location. Staff were very friendly and helpful.
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酒店回复: We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
方方面面都很棒。我肯定会再去的。
早餐一如既往的简单，除了脱水鸡蛋没有其他选择。
Breakfast was good and area around the hotel perfect! Beautiful view to the harbor in the plaza outside the theater (AMC) the fountain gorgeous. Great experience friendly staff
Disability room 430: Toilet in bathroom stopped working several times. Water was not filling up the tank. We were given two options, “I can go do it myself or tell you what to do but I know what is wrong with that toilet already” lift the tank’s lit and move around some random ball. In conclusion, business is aware this room needs a repair.
As a note, this room is labeled as “wheelchair friendly” but the room lights switch is next to the door, *very* far away from the bed. That’s so inconvenient for someone with a mobility disability.
View unimportant and the Breakfast is great for Breads. But eggs no, Bacon no, sausage no
Everything was great! Check-in was fast. My only advice is that for electrical vehicles it’s Tesla level 2 charging only, so you need an adapter for level 2 charging if you drive a non-Tesla EV. Price is expensive per kWh about 49 cents. At least there’s 3 stations/ parking places to charge and you need a permit to issue them issued by the hotel or you could get towed. AC turning on was loud and kind of high pitched, you could hear the toilet flushing in the room above. No vent in the bathroom so bring a spray if you’re staying with someone else in the room. Shower pressure and temperature was awesome!
The staff was very friendly. The rooms were very clean. There was a nice selection for breakfast and easy parking. There are some restaurants nearby. The only downside to the beautiful hotel is that the pool is very tiny and there is no hot tub.
Great Stay, Will Return!
Had a late check in after wedding anniversary date. Check in was easy, room clean and cool. Was in Texas summer heat all day so it was great to come to a cold room. Good and hot shower. Good and hot breakfast, the only negative was the juice machine wasn’t operational and my pregnant wife was really craving juice so that was a bit of a bummer, but overall great stay and will stay again!
The hotel was extremely clean and very modern. The staff was excellent was very friendly. Walking distance to restaurants and lake. We truly enjoyed our stay!
Property situated at an amazing location. Staff were very friendly and helpful.