漂亮但令人沮丧，因为它本来可以很棒。

停车场太糟糕了，空间不够，而且太窄了。

房间需要油漆修复和其他 TLC 冬季停工期间的服务。

接待处询问我是否以前住过，所以没有我以前住过的记录。（那时我没有巧克力和草莓的石板）。

房间恒温器设置在 25 度。尽管把它调到透气的水平，我仍然不得不把窗户打开，以免出汗。我想过开着门睡觉，因为这是一个庭院房间，但外面有暴风雨，所以只是出汗。不是最好的体验。

在主餐厅为我提供早餐的小伙子很棒。有些人在任何情况下都能发光。

你问的是独特。好吧，我们额外付了阳台费但是不想坐在那里，因为两把吱吱作响的旧椅子旁边放饮料的桌子上覆满了海鸥粪便。相当独特的特色。没有时间处理，因为我们想在长途驾车后利用剩下的时间，而且第二天天气又下雨了。第二天从探索小镇回来时，桌子上仍然有同样的粪便，于是我们打电话给前台，因为雨已经停了，坐在外面会很不错，但是我打了 5 次电话，超过 20 分钟，没有回应，所以放弃了。后来被告知前台只有一个人，而且一直在打电话，所以无法接听我的电话。外面的电话似乎比客人的电话优先。第一天晚上，我们在酒店吃晚餐。当天捕捞的鱼是本周捕捞的鱼，我妻子选的鱼更不新鲜，而且相当腥。第二天晚上在镇上的 Neal's 餐厅吃了一顿很棒的饭，他们供应新鲜的鱼，我很享受。我们在这家酒店花了 1000 英镑，包括住宿、晚餐和典型的 2 星级酒店欧陆式早餐，我们决定在英国的度假城镇选择一家所谓的 5 星级酒店是一个愚蠢的想法，最好还是选择英国以外的任何地方，我们从未体验过如此低廉的性价比。锡德茅斯是个好地方，可惜这家酒店。

非常失望

我们去过很多海港酒店，非常喜欢我们的住宿。不幸的是，这家酒店完全相反！我们到达时没有停车位，所以不得不在那里等了一个小时，然后被告知要去外面的当地停车场付钱！

一进房间，我们就注意到装饰需要修饰，浴室里的马桶不能正常工作，当我们再次提到时，他们说没有维修人员可以修理。

工作人员非常年轻，没有正确服务客户的经验，这不是他们的错，因为周围没有经理来指导他们。说实话，我为他们感到有点难过。因为其他客人注意到了这一点，他们可能不那么宽容。建议这家酒店需要进行一些认真的管理和培训。

我们还必须在早餐时支付一杯像样的咖啡的费用，这也是我们以前从未做过的事情。我们吃了一顿晚餐，同样缺乏任何形式的服务和对细节的关注。最后，当我们结账时，我们被收取了超过 45 英镑的服务费，甚至包括水费。

Very nice hotel my only problem was with the room it was a single room but it was very small

House keeping was very poor which i did bring this to their attention but nothing was done.

Even had a manager have to make up my bed one evening as i had stripped it but no clean bedding was put on the bed.

Nice but a bit disappointing

A nice but slightly disappointing stay. The hotel was lovely and views cannot be faulted, however there were lots of little things that don't impact your stay really, you'd expect to be better given the amount you're paying. There are lots of minor cosmetics like dents on walls, rusty chromework etc as well as the cleanliness. There were cobwebs everywhere in the bar and restaurant and the floor always seemed to have crumbs somewhere. In our room, our fan was caked in dust and the ledges and skirting boards were also very dusty. The staff on reception and in the bar were lovely, but very overworked! One housekeeper barged past us on the narrow stairs more than once, including when we were carrying suitcases! None of this would put me off staying again as the location is amazing, however I would only go back there if it was a lot cheaper - our little room facing the car park was not really worth over £200 a night.

I only had the breakfast, but continental and cooked was good. Staff were attentive. The fan in my room was covered in dust, but the receptionist insisted on cleaning it when none of the cleaning staff were about. It was not possible to sit at the desk on the chair provided as there was not enough room because of the bed. The rain water shower was excellent though.