酒店回复: Dear Valued Guest,Warm greetings from Chatrium Grand Bangkok.Thank you very much for taking the time to share your detailed feedback and for choosing to celebrate such special occasions with us again.First and foremost, please accept our sincere apologies for the extended waiting time during check-in due to the peak season. We truly regret any inconvenience this may have caused. At the same time, we are pleased to know that our front desk team was able to arrange a birthday cake for you and make your celebration a little more special.It is wonderful to hear that you enjoyed the spacious and comfortable room, the wide variety at breakfast, and our shuttle service to Siam Paragon, making your shopping experience more convenient.We greatly value your continued support and look forward to welcoming you back for an even smoother and more memorable stay next time.Remarkable yours,Senior Duty ManagerSitthinan Salungyai
酒店回复: Dear Valued Guest,Thank you very much for your fantastic review and perfect rating following your stay at Chatrium Grand Bangkok.We are delighted to know that the welcome treats, including chocolate and coconut candy, brought joy to your children and added a sweet start to your experience. It is equally rewarding to hear that you appreciated our attentive service, cleanliness, and the spacious bathroom design.We are pleased that you found our large swimming pool ideal for parent-child time and that the golf cart shuttle to Siam Paragon** made your stay even more convenient. Your kind words about our rich breakfast selection — especially being able to order Thai tea — truly made our day.Thank you for your “100 points” praise. We look forward to welcoming you and your family back for another memorable stay.Remarkable yours,Sitthinan SalungyaiSenior Duty Manager
酒店回复: Dear Valued Guest,Thank you for sharing your wonderful feedback following your recent stay at Chatrium Grand Bangkok. We are delighted to hear that you and your family enjoyed the comprehensive facilities, especially the pool which brought so much joy to your children. It is also a pleasure to know that our housekeeping team maintained the room promptly, and that you appreciated the variety and thoughtful rotation of our breakfast offerings during your five-day stay.Your kind recognition of our front desk team for their professionalism and friendliness truly means a lot to us. We are also glad that our convenient shuttle service to Paragon and proximity to shopping destinations such as Big C and CentralWorld added to the comfort of your stay. At the same time, we appreciate your understanding regarding the nearby construction area and are grateful for your patience.Thank you for recommending our hotel. We look forward to welcoming you and your family back for another memorable stay in the near future.Remarkable yours,Sitthinan SalungyaiSenior Duty Manager
酒店回复: Dear Valued Guest,Warm greetings from Chatrium Grand Bangkok.Thank you very much for taking the time to share your detailed feedback. We are delighted to know that you enjoyed our great location, the complimentary shuttle service to Siam Paragon, and the convenience of accessing the BTS station and nearby attractions. It is also wonderful to hear that your children loved the swimming pool.At the same time, we sincerely apologize for the inconvenience experienced in the breakfast area during the busy Chinese New Year period. We truly appreciate your understanding and will continue working on improving seating management to enhance our guests’ comfort during peak seasons.We look forward to welcoming you and your family back again for another enjoyable stay.Remarkable yours,Sitthinan SalungyaiSenior Duty Manager
酒店回复: Dear Valued Guest,Thank you very much for your detailed and heartwarming review of your recent stay at Chatrium Grand Bangkok.We are delighted to know that you were impressed with our new and high-end facilities, and that the spacious Family Room with two 1.5-meter beds provided the perfect comfort and convenience for your family without the need for an extra bed. It is wonderful to hear that you found the cleanliness up to standard and our environment pleasant and well maintained.Your kind praise of our service truly means a great deal to us. We are especially pleased that despite the busy holiday period, you experienced a well-organized and attentive breakfast service. Our team strives to maintain both efficiency and warmth, ensuring guests feel well cared for through seat arrangements, food orders, and personalized assistance.We are also grateful for your recognition of our team’s support on your departure day — from luggage storage to assisting you multiple times without hesitation, and finally helping you to your car. These thoughtful touches reflect the genuine hospitality we aim to deliver to every guest.Thank you once again for choosing to stay with us. We are honored to know you will consider Chatrium Grand Bangkok for your next visit to Bangkok, and we very much look forward to welcoming you and your family back for another excellent experience.Remarkable yours,Sitthinan SalungyaiSenior Duty ManagerChatrium Grand Bangkok
酒店回复: Dear Valued Guest,Thank you for sharing your kind and detailed feedback about your stay at Chatrium Grand Bangkok.We are delighted to know that you enjoyed our complimentary minibar with daily refills, as well as the desserts and snacks prepared for you each day. It is wonderful to hear that our team met your expectations and that you especially loved the omelette for breakfast — having two every day is truly the best compliment to our chefs.At the same time, we sincerely apologize for the inconvenience you experienced during breakfast due to the busy atmosphere and seating arrangement. Your feedback is greatly appreciated, and we will review this to enhance our guests’ comfort.We look forward to welcoming you back again soon.Remarkable yours,Sitthinan SalungyaiSenior Duty ManagerChatrium Grand Bangkok
酒店回复: Dear Valued Guest,Thank you very much for choosing Chatrium Grand Bangkok and for sharing your wonderful experience with us.We are truly delighted to know that our prime location in the heart of Bangkok’s commercial district added convenience to your stay, with just a short walk to Siam Paragon and easy access to the surrounding shopping malls. It is also rewarding to hear that you appreciated our modern design, well-appointed facilities, and standards befitting a five-star hotel.Most of all, we are thrilled that you loved our breakfast selection. Your kind compliments mean a great deal to our culinary team, who take great pride in offering a rich and delicious variety each morning.We sincerely look forward to welcoming you back on your next visit to Bangkok.Remarkable yours,Sitthinan SalungyaiSenior Duty Manager
4.2分
尊贵特大床房
家庭亲子
第一晚住的房间有点潮湿
然后给升级了房型,这点特别特别好啊
来之前都刷到,说他家服务不错,
早餐还可以吧,西餐为主
然后酒店摆渡车2分钟到百丽宫,位置很好
我们第一天就在百丽宫楼上玩meland
遛娃很方便,然后负一楼也很多吃的
大年初一那天,酒店还有活动
年味十足!
国人挺多的,比较安全,下次来还会住的地方
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酒店回复: Dear Valued Guest,Thank you very much for sharing your detailed experience and for choosing Chatrium Grand Bangkok for your ***** New Year stay.Please accept our apologies for the slight dampness in your room on the first night. We are pleased that the room upgrade provided greater comfort and that our team’s service met your expectations, as you had read before arriving.It is wonderful to know that you found our location convenient, especially with the short shuttle ride to Siam Paragon, making it easy for your family to enjoy Meland and the many dining options available. We are also delighted that you experienced the festive ***** New Year activities at the hotel and felt the joyful holiday atmosphere.Your kind comments regarding safety, convenience, and your intention to return truly mean a great deal to us. We sincerely look forward to welcoming you and your family back again soon.Remarkable yours,Sitthinan SalungyaiSenior Duty Manager
酒店回复: Dear Valued Guest,Thank you very much for your wonderful review and for choosing Chatrium Grand Bangkok.We are truly delighted to know that you found our hotel to be of great value, with an excellent location, plentiful breakfast, and warm hospitality from our team. Your kind words about our colleagues’ smiles and service mean a great deal to us.Most importantly, we sincerely hope you are feeling much better. It was our pleasure to prepare and deliver plain congee to your room during that time. Taking care of our guests, especially when they are not feeling well, is something we do with genuine care. Knowing that this small gesture brought you comfort while you were away from home truly touches us.We greatly appreciate your feedback and look forward to welcoming you back for another memorable and healthy stay in the near future.Remarkable yours,Sitthinan SalungyaiSenior Duty ManagerChatrium Grand Bangkok
酒店回复: Dear Valued Guest,Thank you very much for sharing your detailed and thoughtful feedback about your recent stay at Chatrium Grand Bangkok.We are delighted to know that you enjoyed our warm and enthusiastic service, as well as the convenience of our golf buggy transfer to Siam Paragon and the nearby BTS Skytrain. It is also wonderful to hear that despite the busy breakfast hours, you found the restaurant well organized and comfortable.Your kind comments about our housekeeping team are truly appreciated. We are pleased that their attentiveness, especially in promptly changing the bedding and maintaining room cleanliness, contributed to your comfort. We are also glad you enjoyed the complimentary minibar and snacks during your stay.Your personal recommendation means a great deal to us. We sincerely look forward to welcoming you and your family back for another satisfying and memorable experience.Remarkable yours,Sitthinan SalungyaiSenior Duty ManagerChatrium Grand Bangkok
正好碰到高峰期,办理入住等了2个小时才有房间,前台客户给我安排了蛋糕,非常感谢,去年入住也正好碰到🎂,房间宽敞舒适,早餐品种丰富多样,去暹罗百丽宫有接送车,出行逛街方便。
非常好..酒店有welcome food,也有巧克力有椰子糖,满足孩子们的好奇心!酒店服务到位,卫生干净(浴室很大),有高尔夫球车接送到附近的百丽宫..酒店的泳池很大,很适合亲子游泳。早餐很丰富,可以点Thai Tea~总体100分,好评!
定了家庭房,总体来说酒店设施比较齐全,房间卫生打扫也及时。小朋友很喜欢泳池,环境优美,每天都要去玩够了才回去睡觉。早餐种类比较丰富,连住了五天,出品会有微调,口味还可以。服务人员整体素质比较高,特别是前厅的员工亲和力很好。最后来说一下地理位置,两边通向不同区域,一边可以坐摆渡车直接到百丽宫门口,相当方便!另一边步行出去,在修路,环境就没那么好了。不过离Big C和central world都很近。推荐!下次来还住这里!
水上乐园适合亲子 有自己的沙滩 比芭提雅海滩要干净 但是不像国内没有救生员的 要注意安全早餐地方大 种类还行 到热闹的terminal21步行可以 就是热 要走20分钟 酒店有点闹中取静 值得住 每天主动加矿泉水特别好
发错了察殿位置很好 有酒店接驳车到暹罗百丽宫 美食购物都很可就是早餐地方太小 可能过年人太多 mini巴免费的 泳池小朋友很喜欢 接驳车到百丽宫 穿过再到bts车站 就方便去各景区
设施:酒店很新,设施都比较高级,而且这个家庭房特别好的地方是两张1.5米的床,不需要再加床,空间很大,适合家庭出游。
卫生:干净,打扫及时
环境:特别好
服务:要给酒店服务点赞,早餐非常丰盛,假期期间人特别多,但依然给人井然有序的感觉,引导座位,帮忙点单送餐,有很高的服务水准。以及我们最后一天退房寄存行李,出去买了东西分两次又要让工作人员帮忙存放,没有一点不耐烦,直到最后都耐心地帮我们送上车子。非常美好的体验,下次来曼谷还会考虑这家!
整体都不错,酒店也很大方,小冰箱的所有饮料全都免费并且每天都会续。每天也会送不同的小甜品零食,基本有求必应了。就是早餐人有点多,座位之间隔了太近了,经常被撞到。最爱早餐的欧姆蛋,每天都要吃2个,好评。
看了那么多酒店还是选择了察殿,事实证明选择没错!酒店就位于曼谷商业中心,步行5分钟能到暹罗百丽宫,也有接驳车到,接着走下去就是暹罗的各大商场,吃饭购物绝对便利;酒店的装修风格是现代风格,对中国人友好,房间设施设备符合五星级标准;重点是我太喜欢它们家的早餐了,非常丰富非常好吃,下次再来曼谷还会选择它!
第一晚住的房间有点潮湿
然后给升级了房型,这点特别特别好啊
来之前都刷到,说他家服务不错,
早餐还可以吧,西餐为主
然后酒店摆渡车2分钟到百丽宫,位置很好
我们第一天就在百丽宫楼上玩meland
遛娃很方便,然后负一楼也很多吃的
大年初一那天,酒店还有活动
年味十足!
国人挺多的,比较安全,下次来还会住的地方
非常棒的酒店,在曼谷性价很高,地理位置优越,早餐丰富,并且每一位酒店工作人员见你都热情微笑。因为吃了路边摊腹泻,问餐厅经理有白粥吗,餐厅专门煮了白粥送到房间,在异国他乡能受到这种照顾,真的情绪价值拉满。
服务不错,服务人员有礼貌热情,还有高尔夫车接送前往百丽宫,步行也不远,但是坐车更便捷,天铁也在附近,酒店餐厅早上人不少,但是都很有序,房间清洁做的不错,小孩把巧克力弄被套上,都直接给换了,还有免费水吧提供,入住两天都提供了小点心,本次行程相当满意,我个人是比较推荐的。