凯恩斯香格里拉(Shangri-La The Marina, Cairns)点评-凯恩斯香格里拉(Shangri-La The Marina, Cairns)怎么样-【携程旅行】

4.7分

海景豪华双床房

家庭亲子

位置绝佳，距离儿童水乐园的游玩区，夜市，出海码头都是非常的近。我们定的海景房，也很安静舒适。房间内设施也送了免费的矿泉水，这个算是唯一送的酒店了。

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酒店回复: Thank you for taking the time to share your stay experience and your wonderful review. We are delighted to hear you thoroughly enjoyed your stay.We really hope to welcome you back again soon.Best Regards,Shangri-La The Marina, Cairns

5.0分

豪华双床房

家庭亲子

凯恩斯城市不大，市内步行即可，半小时可贯穿城市。香格里拉坐落在海边紧靠码头，出海前往大堡礁，三两分钟即可上船，省下的时间可以充分休息。酒店下面有海滨栈道，非常适合清晨慢跑。各式风味酒吧餐厅遍布，很是方便。入住退房十分方便，打车叫车也很简单。

9 / 18

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5.0分

滨海景观行政双床房

家庭亲子

房间为标准间，两张1.6米大床，带2个大娃可以省一间房，非常有性价比；

定的是海景房，出海码头就在旁边！还有在码头的海鲜大餐；非常方便！

房间宽敞明亮，干净卫生！

服务也一如既往的周到细致！

5.0分

豪华特大床房

家庭亲子

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凯恩斯香格里拉酒店｜码头核心位，躺看三一湾绝美海景

位置真的绝了！就在凯恩斯码头核心区，步行2分钟到滨海潟湖泳池，5分钟逛夜市，去大堡礁出海的码头走几步就到，玩了一天回来不用折腾，这点太加分了！机场打车15分钟左右到，交通也超便利。

订的海景房太惊喜，房间宽敞整洁，带观景阳台，直面三一湾的果冻海，清晨看日出、傍晚赏日落，视野无遮挡，吹着海风喝杯饮料，度假感拉满！床品柔软舒服，一夜好眠，打扫的阿姨还会贴心多留几瓶水，细节感拉满。入住时前台送了冰镇柠檬草冷毛巾，还能免费借浮潜装备和沙滩包，省了不少麻烦，部分前台有中文服务，沟通完全无障碍。

酒店的室外泳池超漂亮，还有独立儿童池，带娃家庭友好，傍晚在泳池边拍日落巨出片！North Bar & Kitchen的澳式餐食味道不错，早餐选择丰富，有中式餐品适配中国胃，周四到周六还有现场表演，氛围感超棒。行政酒廊的热带特调超好喝，边喝边看海湾景色，太惬意了。

小缺点就是部分设施能看出有些年代感，不过整体维护得还不错，不影响体验。另外酒店楼层面积大，同行订多间房的话建议提前备注要相邻的，避免跑远路。

整体性价比很高，位置、景观、服务都在线，不管是去大堡礁出海还是市区闲逛都超方便，来凯恩斯度假选这家绝对不踩雷，下次来还会住！

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酒店回复: Thank you very much for your review of our hotel. We are delighted to hear that your stay here with us was enjoyable and you found the location to be convenient for your time here in Cairns. We really appreciate your comments regarding our staff and the exceptional service they provide.Thanks again for sharing your Shangri-La experience with us. We hope to welcome you again sometime. Best Regards,Shangri-La The Marina, Cairns

4.7分

滨海景观行政双床房

家庭亲子

离码头非常近，方便出海。小孩也蛮喜欢游泳池的，下面可以抱考拉🐨，但要提前预定。早饭东西不多，但香格里拉会员可以打折，性价比还是比到外面吃高

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酒店回复: Thank you very much for your review of our hotel. We are delighted to hear you found the location to be convenient for your time here in Cairns. We hope to welcome you again sometime. Best Regards,Shangri-La The Marina, Cairns

4.0分

一卧室套房

家庭亲子

房间比较老旧，地理位置靠近太阳恋人号的几搜船的港口，比较方便，早上可以多睡会，如果出海的话，酒店免费加床，服务态度好，豪华阁酒廊还行

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酒店回复: Dear Jefferson,Thank you very much for your review of our hotel. We are delighted to hear that your stay here with us was enjoyable and you found the location to be convenient for your time here in Cairns. We really appreciate your comments regarding our staff and the exceptional service they provide.Thanks again for sharing your Shangri-La experience with us. We hope to welcome you again sometime. Best Regards,Shangri-La The Marina, Cairns

2.2分

地平线俱乐部门城景房

其他

太旧太旧了，不可思议为什么不更新，感觉回到了80年代。早餐也简单，除了位置，不会再去住了，很不舒服，一直有很大的霉味

5.0分

豪华双床房

朋友出游

景色无敌了，出海也方便，码头就在酒店正门口

酒店卫生也很好

非常推荐

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酒店回复: Thank you for taking the time to share your stay experience and your wonderful review. We are delighted to hear you thoroughly enjoyed your stay.We are delighted to hear you found the location to be convenient for your time here in Cairns.We really hope to welcome you back again soon.Best Regards,Shangri-La The Marina, Cairns

2.7分

豪华特大床房

其他

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不推荐。

非常后悔没听那些差评，相信了香格里拉的品牌。酒店内部管理也混乱，反正我也没想要无理取闹要求什么，所以直接勉强就住完这三晚算了。

住了三晚没敢用房间的热水壶来煮水，非常肮脏，而且可以看到里面的“热得快”裸露在外面，看上去应该有些年头了，很明显的陈年水垢➕锈迹在上面。幸好矿泉水还是管够的，每天有提供四瓶。

被子是两层被单夹在一起的，棉芯上的陈年血迹令人无力吐槽（没拍照）。

床软到我这个青壮年睡到腰痛，非常难受。

还有另一件事让我印象非常差的，算了不说了。

除了地理位置没其他令人愉快的了。

建议住道格拉斯港。

以上每一字每一句都是实话。

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酒店回复: Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. On behalf of the hotel, please accept our apologies for any dissatisfaction you experienced during your stay.We will be sure to share your comments with the relevant department. The issues you have experienced are not typical of the level of service in which we pride ourselves and for this we apologise.We appreciate your feedback as it enables us to improve our standards. We hope to see you back again sometime.Best Regards,Shangri-La The Marina, Cairns