酒店回复: Dear Guest ,Thank you for taking your time to review us and give us the feedback.We really appreciate it, rest assured that we have shared your feedback with our team as well.Thank you,Nilam MaharjanFront Desk
酒店回复: Dear guest,Thank you for sharing your recent experience with us, we really appreciate you sharing about your stay with us.This means a lot.Thank you,Nilam MaharjanFront Desk
酒店回复: Dear Guest,Thank you for taking the time to provide your feedback. Please accept our apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Your feedback has been passed on. We look forward to an opportunity to welcome you back in the near future to change your mind from a "Don't" to a "Do". Regards, Manager - Oaks Melbourne on Collins.
2人觉得有用
3.5分
内部单间
独自旅行
原文
翻译由AI提供
窗外景色不错。入住体验一般，走廊外噪音很大，导致休息得不是很好。其他方面都比较普通。
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酒店回复: 亲爱的 RelaxBro，
感谢您抽出时间提供反馈。请接受我们的歉意，您的整体体验没有达到您的期望。很遗憾我们在您最近的入住期间未能达到我们的高标准。您的反馈已转达。我们期待有机会在不久的将来欢迎您回来，让您的想法从“不要”变成“可以”。问候，经理 - Oaks Melbourne on Collins。
点评来源 Trip.com
4.0分
一卧家庭公寓
朋友出游
位置不错，性价比高，可以做到，随便吃个早餐不成问题。入住退房也方便。
4.1分
一室房
朋友出游
位置不错，主街上的酒店，离火车站也近，卫生间是搭出来的，超级小
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酒店回复: Dear Guest,Thank you for sharing your recent stay with us.We are glad to know that your stay has been very good. We hope to welcome you again.Thank you, Nilam MaharjanFront Desk
酒店回复: Dear Guest,Thank you for taking the time to give your honest review and we appreciate your ratings on room, location and service. Your feedback has been passed on. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Regards, Manager - Oaks Melbourne on Collins.
酒店回复: Dear Guest,We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Thank you,Nilam MaharjanFront Desk
4.0分
高层行政一室房
其他
前台服务一般，行李箱需要走台阶搬上去，房间小位置尚可
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酒店回复: Dear Guest,Thank you for sharing your recent stay with us.We are glad to know that your stay was wonderful .We hope to welcome you again.Thank you, Nilam MaharjanFront Desk
环境非常棒，超级喜欢，服务也非常棒，非常热情，热烈推荐家庭酒店之首选
非常棒的酒店！对于我这样独自旅行的人来说，房间很大。景色很美。价格也很合理！
位置很方便，溜达就可以到旅行社的一日游集合点以及水族馆，网红餐馆等。房间看不到景色，也无法打开阳台门，洗手盆特别小，不知怎么想的，幸好有开放厨房的水盆，住了一周，没有room service,还有就是大家说的被子下面的布老跑，附近吃早饭的选择不少，旁边还有个超市，不大但是能买点日常的东西。
这房间怎么说呢，朋友为了能做饭订的，其实啥饭也没做……到了前台别的酒店都是预留信用卡，这酒店还必须刷1澳元……不多，但是心里别扭……要不你就要押金得了……行李还得搬上去，都是台阶，酒店挂4星，就不能弄个坡道？我们住16层，旁边有个老头，不知道咋了，警察来了5.6个，一会救护车来了，警察还知道敲门说声抱歉呢，从早上8点折腾到13点，我们都没出门，酒店没说打电话解释下，怪吓人的……对了，地板觉得不干净黏的沾鞋底，屋里有异味，卫生间太小
窗外景色不错。入住体验一般，走廊外噪音很大，导致休息得不是很好。其他方面都比较普通。
位置不错，性价比高，可以做到，随便吃个早餐不成问题。入住退房也方便。
位置不错，主街上的酒店，离火车站也近，卫生间是搭出来的，超级小
房间总体比较大，是公寓式酒店，含有厨具，可以自己做饭。住了很多天，不含打扫服务，不含早，需要自己动手。
交通很方便，门口不远处就有免费小火车，在市区内通行基本不花钱。
性价比很高，位置特佳，CBD中心，出行方便，出门即车站，楼下即餐食，房内餐具齐全，可以自己做餐。唯一不足就是沐浴花洒出水太小
前台服务一般，行李箱需要走台阶搬上去，房间小位置尚可