酒店回复: Dear Guest,I am delighted that you had a memorable stay with us here at Oaks Brisbane Aurora Suites.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Kind Regards,Oaks Brisbane Aurora Suites
4.5分
河景两卧室公寓
家庭亲子
房屋居家旅行实用性强，高层景色很美可以俯瞰布里斯班城市全景
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酒店回复: Dear Danboyimingzhi,I am delighted that you had a memorable stay with us here at Oaks Brisbane Aurora Suites.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Best Regards,Oaks Brisbane Aurora Suites
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We are delighted to hear that you found the room's location fantastic and incredibly convenient for getting everywhere. It is also wonderful that the spaciousness and well equipped kitchen made your family trip easy, allowing you to cook and store fresh groceries.Please accept my apologies that your guest room did not live up to your expectations and that you found the room to be outdated. I have passed this feedback onto hotel management. We sincerely apologise for the baffling and annoying experience of finding that someone had entered your room every day. Please be assured that we take the security and privacy of our guests very seriously. Your feedback has been escalated to management for investigation.We regret that this intrusion impacted your sense of privacy and comfort. We appreciate you bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a truly undisturbed stay in the future.Kind RegardsOaks Brisbane Aurora Suites
酒店地理位置非常便利，步行至皇后步行街仅需8分钟，至布里斯班河边仅需3、4分钟，坐公交、轮渡出行也很便利，公寓式客房面积很大，设施很齐全，厨房炉具、微波炉、烤箱、锅具、餐具齐全，都很干净，洗衣、烘干设备也全具备，最贴心的是订的时候说是一周提供一次客房清洁，实际上每日都有人来打扫，各处收拾得非常干净，游玩归来后看着很舒心。酒店安保措施也很不错，好像还有个室外泳池，不过没有去体验，有点遗憾。
房屋居家旅行实用性强，高层景色很美可以俯瞰布里斯班城市全景
房间的地理位置很优越，去哪里都很方便，家庭出游，可以做饭，可以逛超市的时候买些生鲜放冰箱，房间装修较老，设施也很完整，比较无语的点在于，每天出门回来都发现有人进房间，最后一天还把垃圾桶给收走了，有点子无语
我们在布里斯班奥克斯酒店住了两晚。住宿体验非常棒，舒适又放松。前台员工很热情，乐于助人，交流起来也很顺畅。
我们的房间设施齐全，和预订时描述的一样，景色也令人惊叹。床和枕头都非常舒服……睡了个好觉。
我们还会再来的。谢谢！
和家人在这家酒店度过了一段美妙的时光！房间很干净，员工很友好，在我们遇到大雨天时还借给我们雨伞。地理位置完美，景色也很好，非常推荐家庭出游！
酒店的安保和管理人员对白天进出房间的人员管控非常严格（晚上我能理解）。我朋友下午早些时候来城里看我，他们不被允许进入房间，除非他们被列为房间的住客，而且人数还受限于房间大小。我只好离开公寓，找其他地方和他们见面。除此之外，房间布置得很好，视野很棒，地理位置也非常方便。
客房清洁标准不稳定。脏盘子直接被放进洗碗机，却没有放洗碗块。接下来的几天，水池里的脏盘子和锅甚至都没放进洗碗机。我只好烧开水冲洗油渍，然后自己去买洗洁精洗盘子。毛巾和洗衣液也没有更换。不过，酒店的位置和景观都非常棒。
房间宽敞，还配备了厨具等设施，住得很舒服。吹风机每个房间都有，洗发水、护发素和沐浴露也一应俱全，非常棒。下次来布里斯班旅游的时候，一定会再选择住这里。
这家酒店床铺的卫生条件非常差。沙发上还有小虫子。我伴侣在沙发上睡了一会儿，结果整个背都被虫子咬了。
我们周末住在这里，为了参加布里斯班艺术节。酒店位置很方便，房间也很宽敞舒适。虽然房间有些年头了，但保养得还不错。不过，入住当天整个大楼都没有热水，这让我们很困扰。我们是带着孩子入住的，结果不得不洗冷水澡，后来只看到了一张通知，却没有做任何补救措施，这让我们觉得有些遗憾。