酒店回复: Dear Annette,Thank you for your feedback. We’re very sorry to hear that your experience was not as expected. We take all guest comments seriously and are committed to making improvements where needed.If you’d like to discuss your experience further, we’d appreciate the opportunity to learn more and make things right. Thank you again for sharing your thoughts.Sincerely,Front Office Oaks Broome HotelOaks Hotels, Resorts and Suites
酒店回复: Dear Aznive,Thank you for your feedback. We’re very sorry to hear that your experience was not as expected. We take all guest comments seriously and are committed to making improvements where needed.If you’d like to discuss your experience further, we’d appreciate the opportunity to learn more and make things right. Thank you again for sharing your thoughts.Sincerely,Front Office Oaks Broome HotelOaks Hotels, Resorts and Suites
酒店回复: Dear Walter,Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. Positive feedback like yours is incredibly rewarding and motivates our team to continue delivering high-quality service.We truly appreciate your support and hope to welcome you back again soon for another enjoyable stay.Warm regards,Front Office Oaks Broome HotelOaks Hotels, Resorts and Suites
酒店回复: Dear Mike,Thank you for your review and for bringing your concerns to our attention. We’re sorry to hear that certain aspects of your stay didn’t meet expectations. Your feedback is important to us and will be shared with our team to help us improve.We hope you’ll consider staying with us again so we can provide a more seamless experience next time.Kind regards,Front Office Oaks Broome HotelOaks Hotels, Resorts and Suites________________________________________
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在布鲁姆住宿的好地方。
早餐和晚餐都很棒,强烈推荐。
机场接送巴士晚点了。不过,这并非酒店所能控制,也不是他们的错。
我们乘坐出租车前往机场,很方便。
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酒店回复: Dear Jan,Thank you for your fantastic review! We’re so pleased to hear that you had a great experience with us. Positive feedback like yours is incredibly rewarding and motivates our team to continue delivering high-quality service.We truly appreciate your support and hope to welcome you back again soon for another enjoyable stay.Warm regards,Front Office Oaks Broome HotelOaks Hotels, Resorts and Suites
如果连续入住的话,需要整理房间,一定要去前台提醒酒店打扫房间并且补充房间内用品,否则酒店是不会给连续入住的客人打扫房间的。不过酒店环境还是不错的。
整洁舒适——员工友善乐于助人。
我错过了晚餐,但很幸运,他们的零食冰箱里有一些非常美味的三明治,真是帮了大忙。
这家酒店不算便宜,所以我只会在有优惠的时候入住,但它确实是一家品质不错的酒店,总能让我睡个好觉。
房间很普通,没什么特别的。
一切都很好。
伟大的
除了入住手续之外,其他一切都很棒。我在预订前几天就通过邮件、电话等方式联系过酒店,确保从珀斯来的朋友抵达时无需支付任何费用。但实际情况并非如此。非常令人失望。我对此感到非常失望。
一家普通的三星半酒店
房间里的所有东西都很陈旧,淋浴间没有门也没有浴帘,洗完澡后水到处都是。床单比床铺短很多(尺寸不对)。两个保险箱都坏了。通往房间的电梯也坏了。等等等等。这家酒店最多只能评三星半,而不是四星半,这太误导人了。
性价比很高。
几乎一切都很棒。床有点硬,但这也不能怪谁。电视基本没法用。网络也连不上,什么视频都看不了。工作人员让我把自己的设备投屏到电视上,但那里的手机信号也不太好。这些都不是什么大问题,但说实话,挺让人失望的。餐厅的汉堡很棒,早餐也很棒。除了电视的问题,其他方面都很完美。
通常情况下,抵达酒店办理入住手续非常顺利。然而,在我们前面的一对夫妇遇到了一些问题,而且至少还有两名工作人员闲逛无所事事,明明还有一个单独的办理入住柜台,我不明白为什么没有启用这个柜台来加快办理速度。
等了十分钟后,后面还有其他客人也在排队办理入住,我实在不明白为什么其他工作人员不能同时为其他客人办理手续。
在布鲁姆住宿的好地方。
早餐和晚餐都很棒,强烈推荐。
机场接送巴士晚点了。不过,这并非酒店所能控制,也不是他们的错。
我们乘坐出租车前往机场,很方便。