酒店回复: Dear Guest,Thank you for your honest feedback. We're very sorry to hear about the confusion with your rate, the cleanliness of the room, and the serious issue with the heating triggering the fire alarm. That’s not the experience we want our guests to have. We’re glad the manager was able to resolve the billing issue, and we’ll be addressing these concerns with our team right away to prevent them from happening again.
3.0分
家庭亲子
原文
翻译提供方：Google
它位于城市入口处，位置很好，但看上去非常古老，从未翻新过。
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you found the location convenient. We understand your concerns about the appearance of the hotel and will certainly look into updating the property to improve the guest experience. Your comments are valuable, and we appreciate you bringing this to our attention.
5.0分
家庭亲子
原文
翻译提供方：Google
价格公道
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酒店回复: Dear Guest,Thank you for your feedback! We are glad to hear you felt the price was fair. We strive to offer great value to our guests and appreciate your input!Ask ChatGPT
5.0分
其他
原文
翻译提供方：Google
不
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酒店回复: Dear Guest,Thank you for your 10-star rating! We are so happy to hear you had an excellent stay. We look forward to your next visit!
5.0分
情侣出游
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翻译提供方：Google
好的
3.0分
其他
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Better than last stay; however, I wish housekeeping would have not been so loud in the morning, yelling across the way. If you want to sleep in, make sure you tape a sign that says, "Do not disturb" because they will knock on your door and wake you up!
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad to hear your stay was better than last time. We sincerely apologise for the noise from housekeeping and the disturbance it caused. We’ll share your comments with the team to ensure a quieter and more respectful experience for all guests. We appreciate your understanding and hope to improve your next stay!
这是一次非常棒的体验。
我来旅游入住的，对酒店位置很满意，去卡尔斯巴德洞窟国家公园很方便。
我们午夜后才入住，一切顺利，住得很愉快。谢谢！
卫生：毛巾很黑、枕巾明显黑印；
服务：办公室七点才开门（拿水及咖啡）。
当我到达时，他们想向我收取双倍费用，因为他们说续订是从昨天开始的，而不是我到达的当天......直到经理解决了这个问题......
房间很脏，如果你打开暖气，火警警报就会响起……
它位于城市入口处，位置很好，但看上去非常古老，从未翻新过。
价格公道
不
好的
Better than last stay; however, I wish housekeeping would have not been so loud in the morning, yelling across the way. If you want to sleep in, make sure you tape a sign that says, "Do not disturb" because they will knock on your door and wake you up!