酒店回复: Dear Valued Guest,Thank you so much for your wonderful feedback — it truly made us smile.We’re delighted that you found our resort to be an excellent place for a vacation. It’s lovely to hear that you enjoyed the rooms, our infinity pool overlooking the ocean, the breakfast experience, and the direct beach access. These are exactly the moments we hope our guests will treasure during their stay with us.We are especially happy that you appreciated both the ocean-view and mountain-view rooms — each has its own unique charm, and it’s wonderful to know they both made a great impression.You are absolutely right… one week here can pass by very quickly! We would be so happy to welcome you back again for another relaxing and memorable stay at Pullman Phuket Arcadia Naithon Beach. Our Beach House — Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
4.7分
海景间
朋友出游
房间装修一般,空调在漏水,床是拼的大床,所以室内配套一般
自然景观、接待大堂、真的很好装修设计艺术氛围和自然景观融入的很好!
泳池也很棒,过年期间价格不算便宜,但是5月份的价格那是真的便宜了
早餐不错,吃的很多
周边小镇,一些小酒馆、吃的不算丰富
沙滩很好早上晚上都很好的美景,真的太美
很适合躺一几天。
9 / 10
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酒店回复: Dear Valued Guest,Thank you very much for sharing your experience with us. Reading your review truly feels like hearing from a friend who just returned home.We are very happy to know that you loved our natural surroundings, the lobby atmosphere, and how the design blends with nature. Our team puts a lot of heart into creating a space where guests can feel relaxed and connected to the beauty around us. It means a lot that you noticed that.We’re also glad you enjoyed the swimming pool, the breakfast selection, and especially the beach. The morning and evening views are indeed magical… sometimes we still stop and admire them ourselves. It’s wonderful to know you felt it’s a perfect place to just lie down and relax for a few days — that is exactly what we hope our guests experience.At the same time, thank you for being honest about the room condition, the air-conditioning leakage, and the bed setup. We are truly sorry for the inconvenience this caused you. Please rest assured that we will share this with our Engineering and Housekeeping teams to ensure everything is properly checked and improved. Your comfort is very important to us.Regarding pricing, we understand that peak holiday periods can feel higher, and we truly appreciate your understanding. We are happy you found great value during other times of the year as well.Thank you again for choosing to stay with us and for taking the time to write with such detail. We hope we can welcome you back again — maybe next time with an even more comfortable room waiting just for you. Our Beach House — Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay in our Grand Deluxe Room. We truly appreciate your honesty, as it helps us continue to improve our guest experience.We are glad to hear that you enjoyed our beautiful surroundings, convenient access to the beach, and the pool area. Your comments regarding the shuttle service and restaurant are also noted, and we will continue working to make transportation around the resort as seamless as possible while ensuring our dining experience offers value and quality.At the same time, we sincerely apologize for the concerns you experienced in the bathroom and with housekeeping. Guest safety and comfort are our top priorities, and your observations have been shared with our housekeeping and engineering teams to ensure that these issues are addressed promptly.We truly appreciate your feedback and hope to have the opportunity to welcome you back in the future for a stay that is even more comfortable and enjoyable. With warm regards,Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
酒店回复: Dear Valued Guest,Thank you very much for your wonderful review and for choosing to stay with us during your visit to Phuket. We’re delighted to hear that our location close to the airport, the peaceful surroundings of Naithon Beach, and the natural atmosphere of the resort made your stay so enjoyable.It’s lovely to know that you enjoyed the Ocean Grand Room and the feeling of being surrounded by nature — that relaxing “forest by the sea” experience is exactly what we hope our guests can enjoy while staying with us.We truly appreciate your kind words and hope to welcome you back to Pullman Phuket Arcadia Naithon Beach again on your next trip to Phuket. Our Beach House — Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
酒店回复: Dear Tiffany,Thank you very much for your detailed review. We are delighted to hear that you enjoyed your stay, the lobby, the infinity pool, and the stunning ocean views at Pullman Phuket Arcadia Naithon Beach. Your kind words truly motivate our team to continue providing memorable experiences for our guests.We also appreciate your feedback regarding the Nespresso capsules. Please accept our apologies for any inconvenience or confusion caused. Your comments have been shared with our team to ensure clearer communication about pricing in the future.We hope to have the pleasure of welcoming you back for another enjoyable stay.Our Beach House — Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
酒店回复: Dear MOOOS,Thank you very much for sharing your feedback and for rating your stay. We truly appreciate you taking the time to highlight both the positive aspects and the areas where we can improve.We are delighted to hear that you enjoyed the excellent soundproofing of your room, our complimentary yoga and fitness classes, and the abundant breakfast selection. It is always rewarding to know that these elements contributed positively to your stay.However, we sincerely apologize for the inconvenience caused by the air conditioning temperature control. We understand how important a comfortable room environment is, and we regret that this aspect did not meet your expectations. Please be assured that your comments have been shared with our Engineering team to ensure closer monitoring and prompt resolution of similar issues moving forward.Your feedback is extremely valuable to us as we continuously strive to enhance our service and guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a flawless and fully comfortable stay. With warm regards,Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
酒店回复: Dear Lijing,Thank you very much for your detailed and kind review! We are delighted to hear that you enjoyed our Thai hospitality, spacious and clean rooms, beautiful location, and breakfast offerings at Pullman Phuket Arcadia Naithon Beach.We also appreciate your constructive feedback regarding dining options for the elderly and the availability of nearby restaurants. Your comments are valuable and will be shared with our team as we continually strive to enhance the guest experience.It was a pleasure having you stay with us, and we hope to welcome you back soon for another memorable and enjoyable visit! Our Beach House — Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
5.0分
海景间
家庭亲子
离机场真的很近,早班机真的是不错的选择
餐厅东西非常不错
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酒店回复: Dear Lily,Thank you for the perfect score!I am so pleased to hear that our location served as the perfect "great choice" for your early flight. We love being a peaceful sanctuary that is just minutes away from the airport, making travel as stress-free as possible.It’s also wonderful to know you enjoyed the food at our restaurant! Whether it’s a quick bite before a flight or a long dinner, we aim to make every meal memorable.We hope to see you again the next time your travels bring you through Phuket! Our Beach House — Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
酒店回复: Dear Valued Guest,Thank you very much for sharing your wonderful feedback following your stay in our Ocean Grand Room at Pullman Phuket Arcadia Naithon Beach. We are delighted to hear that you enjoyed the beautiful scenery, pristine beach, and convenient hillside location.It’s fantastic to know that your children had a chance to practice English and that our service, housekeeping, and thoughtful amenities like the beach/swim bags enhanced your stay. Your kind words about the surroundings, convenience, and overall experience are truly appreciated.We look forward to welcoming you and your family back for another memorable stay soon! Our Beach House — Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
5.0分
高级豪华房
家庭亲子
都很好,早餐特别丰富。比美林海滩万豪早餐好。
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酒店回复: Dear Valued Guest,Thank you very much for your fantastic feedback. We are truly delighted to hear that everything was great during your stay, and especially that you found our breakfast to be extensive and enjoyable.It is a wonderful compliment to know that you felt it was even better than the breakfast at Phuket Marriott Resort & Spa, Merlin Beach. Our culinary team takes great pride in offering a wide variety of fresh, high-quality options to ensure every guest starts the day perfectly, so your recognition means a great deal to us.We sincerely appreciate you taking the time to share your experience and hope to have the pleasure of welcoming you back again soon for another memorable stay. Our Beach House — Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
非常赞的酒店,房间、无边海景泳池、早餐厅,以及直通海边的沙滩,十分适合度假,待上一周都OK。海景房和山景房都很赞
房间装修一般,空调在漏水,床是拼的大床,所以室内配套一般
自然景观、接待大堂、真的很好装修设计艺术氛围和自然景观融入的很好!
泳池也很棒,过年期间价格不算便宜,但是5月份的价格那是真的便宜了
早餐不错,吃的很多
周边小镇,一些小酒馆、吃的不算丰富
沙滩很好早上晚上都很好的美景,真的太美
很适合躺一几天。
穿梭需要SHUTTLECAR,速度挺快,就是有点折腾。房间卫生间太滑,洗澡间没有地垫很滑。打扫的人很马虎。餐厅服务还行。餐厅价格是门口餐厅一倍。去沙滩走5分钟就到了方便。泳池不错
去普吉岛待了十二天,铂尔曼下了飞机是首选,因为近呀,刚几公里,也是我最喜欢的地方,人少,海干净,安静,酒店房间也是我最喜欢的,森林公园里的感觉,就喜欢这样的度假。
在卡伦海滩铂尔曼和这家离机场只有15分钟的铂尔曼对比,最终选择了这家离机场近的酒店,因为要赶第二天9点半的航班,被酒店的大堂以及景观无边泳池惊艳到了,酒店前面一边是沙滩,一边是悬崖,这边的海水与巴东海滩的完全不同,这个海滩附近没有小岛遮挡,一眼望去是无边无际的,海水特别深蓝,像大西洋的海水,唯一让人失望不爽的是酒店的胶囊咖啡收费太贵了,我以为跟国内酒店一样,茶包和咖啡都是免费的,两个胶囊咖啡扣了800泰铢押金,折合人民币90一杯咖啡,而且也没有提醒收费的价格表。
酒店房间隔音效果很好,有免费的瑜伽课和健身课早餐很丰富,除了空调的温感系统很差以外,服务各方面都很到位
老人孩子和我,服务好,泰式热情与周到。位置好:离机场15分钟,紧邻一处海滩,风景不比三大海滩差,人少景美。设施好:房间大干净,酒店本身就是一个花园。早餐好:种类丰富还有红烧肉。不足:因为安静无超市,少餐厅,酒店晚餐只有泰餐和西餐,味道好但老人吃不习惯但没有选择,只能在早餐多拿些鸡蛋面包晚上吃,可能因为这个酒店国人少的原因吧?所以,记得自备方便面和顺口的零食啥的。
离机场真的很近,早班机真的是不错的选择
餐厅东西非常不错
客房沿山而建,虽然出入都要靠摆渡车,但还算很方便,一半1分钟内响应,小朋友为此还学了很多口语。
景色很好,一半悬崖海景、一半沙滩,人也不是很多,沙滩没有怎么维护,倒也显得原生态。天气好,拍到了绝美日落。
酒店的服务很棒,一天两次打扫,毛巾不间断供应,还有一个可以外出的沙滩/游泳包,非常好用的托特包,颜值也很高。
酒店出门右转是一条街,有很多吃的、日用品啥的,距离机场打车10分钟左右,非常方便。
都很好,早餐特别丰富。比美林海滩万豪早餐好。