酒店回复: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Apichaya J. Duty Manager
酒店回复: Dear Valued Guest,Greeting from Staybridge Suites Bangkok Sukhumvit.Thank you very much for taking the time to share your detailed feedback with us. We sincerely regret to learn about the inconvenience and disturbance you experienced due to the connecting room assignment. We fully understand how frustrating and unsettling this situation must have been, especially when it occurred early in the morning and impacted your rest and travel plans. Please accept our sincere apologies for this experience and for not resolving the room allocation more effectively during the initial request.Your comments regarding room consistency, particularly the variation in in-room facilities, are also well noted. We appreciate you bringing this to our attention, and your feedback has been shared with our Front Office and Management teams to improve room assignment communication and ensure clearer explanations for our guests moving forward.At the same time, we are pleased to hear that you enjoyed the Japanese-style hot spring on the 9th floor and our 24-hour common lounge. It is encouraging to know that these facilities were highlights of your stay despite the challenges encountered.Thank you once again for your honest feedback. It is invaluable in helping us improve our service and guest experience. We truly hope to have the opportunity to welcome you back in the future and provide you with a much smoother and more comfortable stay.Warm regards,Mr. Phongsatorn Phupan (NUTT)Assistant Front Office ManagerStaybridge Suites Bangkok Sukhumvit
酒店回复: Dear Valued Guest,Greeting from Staybridge Suites Bangkok Sukhumvit.Thank you for bringing this matter to our attention. We are truly concerned to read about your experience and sincerely regret the frustration and disappointment you felt during your stay.Please allow us to assure you that it is never our intention to downgrade a guest’s room or create any situation that would cause misunderstanding. Room assignments are based on the confirmed booking details received from the booking platform, room availability at the time of arrival, and room type definitions. However, we fully understand how upsetting it must have been to feel that the room provided did not match your expectations.Regarding the concern about the sofa shown on Trip.com, sometimes room images on third-party platforms are representative of a room category and may vary depending on layout or configuration. That said, this does not diminish your experience, and we sincerely apologize if the communication at check-in was not clear or handled in a way that felt respectful and professional.We also take feedback regarding staff conduct very seriously. It is deeply concerning to hear that you felt intentionally treated unfairly. Please be assured that we will investigate this internally to ensure that our service standards, professionalism, and communication are consistently upheld. Our goal is always to provide transparent and fair service to every guest.We would truly appreciate the opportunity to review your specific booking details further. Should you be willing, please contact us directly with your reservation number so we may properly look into the matter and clarify the situation.Your feedback, although difficult to read, is important to us as it helps us improve. We sincerely hope to have the chance to restore your confidence in us in the future.Warm regards,Mr. Phongsatorn Phupan (NUTT)Assistant Front Office ManagerStaybridge Suites Bangkok Sukhumvit
酒店回复: Dear Valued Guest,Greeting from Staybridge Suites Bangkok Sukhumvit.Thank you very much for taking the time to share your honest feedback with us. We appreciate you letting us know about your experience and regret to learn that certain aspects of your stay did not meet your expectations.Please accept our sincere apologies for the disturbances you encountered. We understand how disruptive late-night noise can be, and we are sorry that your initial room location caused concern. While we are glad that relocating to Building 2 improved your comfort, we regret that your final night was impacted by an unexpected power outage. We fully understand how unsettling it can be to experience emergency lighting, generator noise, and air-conditioning interruption, and we are sorry that this situation affected your rest.We also acknowledge your comment regarding the lack of apology at the time. This is certainly not the level of care or empathy we strive to provide, and your feedback has been shared with our management and Front Office teams to reinforce proactive communication and service recovery in such situations.Thank you again for bringing these matters to our attention. Your feedback is valuable to us as we continue to improve our guest experience, and we hope to have the opportunity to welcome you back in the future and provide you with a smoother and more comfortable stay.Warm regards,Mr. Phongsatorn Phupan (NUTT)Assistant Front Office ManagerStaybridge Suites Bangkok Sukhumvit
酒店回复: Dear Valued Guest,Greeting from Staybridge Suites Bangkok Sukhumvit.Thank you very much for taking the time to update and clarify your review. We truly appreciate your honesty in confirming that the earlier concern was related to a different hotel.We are pleased to know that during your 8-day stay with us, you had an excellent experience. Your clarification means a great deal to our team, and we are grateful for your understanding.We sincerely look forward to welcoming you back again on your next visit to Bangkok.Warm regards,Mr. Phongsatorn Phupan (NUTT)Assistant Front Office ManagerStaybridge Suites Bangkok Sukhumvit
酒店回复: Dear Valued Guest,Greeting from Staybridge Suites Bangkok Sukhumvit.Thank you very much for taking the time to share such detailed and honest feedback about your stay. We truly appreciate your comments, as they help us understand both what we are doing well and where we need to improve.We sincerely apologize that the room cleanliness and bathroom condition did not fully meet your expectations upon arrival. This is certainly not the standard we strive to deliver, and your feedback has been shared with our Housekeeping and Engineering teams for further review and improvement. We’re also very sorry to hear about the noise disturbance from the initial room near the elevator. While we’re glad that relocating you to an inner room on a different floor significantly improved your comfort, we regret the inconvenience you experienced beforehand.At the same time, we’re pleased to know that you found value in our public facilities, especially the hot spring, co-working space, and the diligence of our staff in maintaining cleanliness. We’re also glad you appreciated the convenience of the in-room washing machine, nearby Japanese supermarket, 7-Eleven, and our shuttle service, which many guests find helpful given the walking distance to the BTS and shopping malls.We understand your comment regarding value for money, particularly as your stay was mainly focused on the hot spring experience. Your perspective is important to us, and we will continue reviewing how we can better align our overall offering with guest expectations.Thank you once again for your candid feedback. We truly value your insights and hope to have another opportunity to welcome you back in the future and provide an improved experience.Warm regards,Mr. Phongsatorn Phupan (NUTT)Assistant Front Office ManagerStaybridge Suites Bangkok Sukhumvit
酒店回复: Dear Valued Guest,Greeting from Staybridge Suites Bangkok Sukhumvit.Thank you very much for taking the time to share your feedback and for rating your stay as very good. We are pleased to know that you found our amenities, cleanliness, surroundings, and service satisfactory overall.At the same time, we sincerely appreciate you highlighting the challenges you experienced. We regret the noise disturbance encountered during the night and understand how this may have affected your rest, especially when staying on the mid-level floors. We also acknowledge the inconvenience caused by the temporary closure of the connecting corridor during renovation, particularly for guests staying in the annex building.Your comments are truly valuable to us and have been shared with our management team as we continue to review room allocation, guest communication, and ways to minimize any impact during ongoing improvements.Thank you once again for your honest feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and seamless experience.Warm regards,Mr. Phongsatorn Phupan (NUTT)Assistant Front Office ManagerStaybridge Suites Bangkok Sukhumvit
酒店回复: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,Roongroeng K.Duty Manager
去曼谷经常住这里
这里很方便有泡汤，周一周二周三有下午茶茶点，还有休息公共区可以一起喝咖啡
总之就是非常好
如果前台给你安排了连通房，请务必立刻马上让他换房！你能想象凌晨5点旁边突然住了人，而且发出巨大声音甚至很笨在试图开中间的门，那种感觉有多崩溃！我们半夜要求换房结果还给我换连通房，第二天白天才重新弄好，旅游安排和心情都受到很大影响。
房间设施整体都制式且普通，而且标准不一，有的有微波炉有的就没有。
除此之外，有一说一也要夸一夸9楼的日式温泉、公共休息厅（24小时），都非常好。
我们只在这里住了一晚，如果早知道这么好，我肯定会多住几天的。
酒店位置离车站有点远，但有接驳车。房间非常干净，最棒的是，那个叫“Den”（类似休息室的地方）居然24小时开放，太棒了！
酒店还有日式浴池，桑拿也很舒服。旁边就有一个公园，早上出去晨练很方便。
下次去曼谷，我肯定还会选择Staybridge！
这个一颗星是给酒店这个很差的前台！大家注意酒店前台那个长头发泰国长相嘴唇很厚的女人非常差，明明我们一家四口携程定的是带沙发的房间，她故意换成最差最小的联通房，还说换房要加钱，我住了一天才发现不对，携程我们订房的图片就是带沙发的！这个女人直接把我们的房间降级了，想让我们加钱换回原本属于我们的房间！！！
整体还行吧。他们一号楼二号楼。1号楼有夜店 晚上3点才安静。比较堪忧。后一天搬到2号楼感觉好很多，但最后一天晚上突然停电，房间的应急灯常亮。酒店备用发电机振天响，空调也不运作了。酒店也没任何道歉。服务一般
十二天住了三家酒店，这家住了二天。退房时说喝了房间啤酒，要扣钱。**我从来不喝酒，不抽烟。也没在房间里面看到任何一瓶啤酒！
最后再打电话给服务生，才说算了，，，，，气人不？！
这个评价错了，这家住了8天很好，是另一家酒店的事。不好意思哈🙇
房间卫生没有想象中好，卫生间台面有水渍然后浴室设施比较老旧。房间比较小，好在有洗衣机算能加分。一开始分到靠近电梯的房间，隔音很难评，经常能听见隔壁的住客说话的声音，但后面换了别的楼层靠里面的房间就改善了很多。只能说公共设施比较好，温泉很不错，人也不多，工作人员打扫也比较勤。旁边还有办公的地方，有免费咖啡茶水提供。早餐就还好，中规中矩。位置很好，出门就有日本超市，对面有711。去BTS/商场有段距离，但酒店有班车可以接送。本来是冲着温泉来订的，但说实话这个价钱性价比一般，素坤逸其实有挺多泡汤的选择，感觉单独去比较划算。
挺好的，就是30楼现在成了一家酒吧，住20多楼的话，晚上吵死了。然后联通走廊在维修？关闭了，住附楼不方便了
酒店式公寓，泳池在九层，9层还有个公共休息区，提供冷、热水，茶包速溶咖啡等，可惜夜景不太好看，不然晚上坐坐蛮好
早餐用餐地方不大，种类有限，但是该有的都有，惊喜是有温泉蛋，配米饭挺好；早餐水果中有yam，切成狼牙土豆状，蘸辣椒盐吃，查了一下是山药？
酒店距离地铁绿线有点距离，但是提供shuttle bus服务，白天半小时一班，晚上每小时。周边打车非常非常拥堵，去大皇宫之类热门景点不方便，但是离emphere之类的商圈很近。
房间有电磁炉台、洗衣机、简单烹饪用品和餐具，冰箱，淋浴出水温度不太稳定，配备的洗浴用品是antipodes的，好用
服务人员非常友好
每次来曼谷（我来得非常频繁），这都是我的首选酒店。离素坤逸路和Phrom Phong轻轨站很近（步行约10分钟）是一个巨大的优势，酒店还提供定时免费班车去轻轨站。房间宽敞干净，小厨房和洗衣设施对于长住来说非常实用。酒店设施很棒，周一到周三的欢乐时光也很加分。早餐种类够多，不过食物的品质还可以再提升一下。