酒店回复: Dear Guest, Thank you for sharing your feedback regarding your recent stay. We take cleanliness and maintenance seriously, and your observations are important to us. Your comments will be forwarded to the appropriate departments for their review and consideration. We appreciate your input as it helps us enhance the experience for future guests. Thank you for bringing these matters to our attention.
4.0分
商务出差
原文
翻译提供方:Google
附近什么都没有,饮料机坏了,不好。
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酒店回复: Hello Francisca,Agradecemos sus comentarios sobre su estancia. Lamentamos que las máquinas de bebidas no estuvieran disponibles, lo que pudo haber afectado su experiencia. Sus observaciones son importantes para nosotros y se compartirán con el equipo correspondiente para mejora continua. Esperamos que, a pesar de este inconveniente, haya disfrutado otros aspectos de su visita y le agradecemos por tomarse el tiempo para hacernos saber su opinión.
酒店回复: Hello Emmanuel,Thank you for sharing your experience. We truly appreciate the insight regarding our area as well as our tv. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
5.0分
家庭亲子
原文
翻译提供方:Google
非常好,谢谢
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酒店回复: Hello Katelyn,We appreciate you taking the time to share your feedback with us. If there is anything else we can assist you with, please do not hesitate to reach out to our management team. Thank you for staying with us.
1.0分
其他
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Disgusting and needs to be shut down
Disgusting, sheets were dirty and had cigarette burns in them there was black mold in the bathroom and random dead bugs on the floor
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酒店回复: Hello Nathan,Thank you for sharing your feedback regarding your recent stay. Cleanliness is a top priority, and we take your comments seriously. We appreciate your input, which helps us focus on areas that need improvement. Your insights will be shared with the management team for further review. We hope you'll consider giving us another opportunity in the future.
4.0分
家庭亲子
To be a refurbished property it's pretty good for a stay. There were a few things that could've been better but our overall stay was excellent.
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酒店回复: Hello Ebonee, Thank you for your feedback! We're glad to hear you enjoyed your overall experience at our hotel. Your comments about areas for improvement are valuable to us, as we continually strive to enhance our guest experience. We hope to welcome you back in the future to provide an even better stay.
如果你预订房间不是一次性订好多天,他们会收取你20美元的提前入住费,即使你一直住的是同一个房间。所以,一定要一次性把需要住的天数都订好,否则每次你想延长住宿时间,他们都会收你20美元的提前入住费,这简直闻所未闻。我在其他任何酒店延长预订时,从来没有被收取过提前入住费。
住一晚还可以。
安全性非常好。
糟糕的体验
毯子上似乎有新鲜的血迹。浴缸的浴帘不见了。浴缸壁严重受损。
附近什么都没有,饮料机坏了,不好。
一切都很糟糕,我不推荐。
糟糕的经历
新装修的房间,总体舒适,我们要了电视遥控器,他们只放了2条毛巾,我们是4位客人。早餐很糟糕,只有华夫饼混合,没有盘子,没有牛奶,没有果汁,没有麦片,早餐区很脏。
非常好,谢谢
Disgusting and needs to be shut down
Disgusting, sheets were dirty and had cigarette burns in them there was black mold in the bathroom and random dead bugs on the floor
To be a refurbished property it's pretty good for a stay. There were a few things that could've been better but our overall stay was excellent.