Front desk manager was absolutely the best! She allowed me an early check in so that I could get settled and ready for my band performance! 10/10 would return!
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酒店回复: Dear Ian,Thank you for your kind words and ten out of ten rating! We really appreciate it and look forward to serving you again.Warm regards,
5.0分
其他
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Excellent stay
Everything was spotless. Every employee from the lady at the desk when I checked in to the various employees on the grounds were working, friendly, and took pride in their job. It was a perfect stay.
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酒店回复: Dear Elizabeth,Thank you for the very kind review! We really appreciate it and look forward to serving you again in the future.Warm regards,
5.0分
商务出差
Very clean property with attentive staff. Safe area, conveniently located to conway shopping areas.
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酒店回复: Dear Andy,Thank you for taking the time to rate and review your stay with us here at the Courtyard by Marriott Conway. We really appreciate it very much and look forward to serving you again.Warm regards,
5.0分
其他
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Great hotel.
We arrived later in the night, the Night Audit gentleman was welcoming, professional and made check it very nice easy and smooth for us being tired after long travel. When we arrived to the room it was clean, updated and spacious. It was a great stay that me and my husband enjoyed with nice staff and overall nice hotel. Will be staying here again when we come back up. 10/10 recommend.
5.0分
情侣出游
Other than the workout room not having A/C it was fine. Exercising in 85* room inside.
Pricey because of baseball tournaments in Conway and loud in lobby.
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酒店回复: Dear Brannon,Thank you for taking the time to rate your stay with us. We really appreciate it and look forward to serving you again in the future. I apologize about the work out room temperature. Nobody likes to sweat BEFORE they work out. Warm regards,
1.0分
其他
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Housekeeping never came to clean our room the entire time that we were there. I notified the front desk and was told that they were supposed to. The front desk response was that they didn’t know why and asked if I needed more towels. In the meantime, our garbage wasn’t dumped and the bathroom door was hard to close. I told the gentleman at the front desk to take down my room number and put in a formal complaint.
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酒店回复: Dear Denetta,Please accept my profound apology for a less than stellar stay. I had to go check the book and find out if the desk clerk had notified anyone. I did find where he had put down a room number and that the room had not been cleaned on July 5th. I am going to follow up with the executive Housekeeper to find out how your room could have been missed. I know on July 4th we did post signs that we would not be offering services in leu of the Holiday, but other than that date, you should have received service. I am sure that is very frustrating to say the least. I apologize for the inconvenience.Warm regards,
4.0分
家庭亲子
Very nice place. Very helpful staff. I only gave 4 stars because the bed was uncomfortable
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酒店回复: Dear Mark,Thank you for taking the time to rate your stay. I am sorry you did not find our beds comfortable. We hope you will give us another opportunity to serve you.Warm regards,
5.0分
其他
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Staff was outstanding. Courteous.
Quiet rooms. Near shopping and restaurants. Clean fridge and microwave.
One downer- spider in the bathroom. But we reached an agreement and I let it stay.
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酒店回复: Dear Elizabeth,Thank you for the very kind and entertaining review. I am so glad that you and the spider had a successful negotiation of terms. That cracked me up so much. I am sorry that you had an intruder, but we did call Eco Lab and he/she has been served it's eviction notice. We hope to see you again soon, in a less crowded setting.Warm regards,
5.0分
商务出差
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Very clean. Rooms have a modern feel. very professional and attentive staff. Also very convenient to college campus. Not the first time I have stayed at this location nor will it be the last.
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酒店回复: Dear Mallory,Thank you for taking the time to rate and review your stay with us. We really appreciate the feedback and look forward to serving you again in the future.Warm regards,
5.0分
家庭亲子
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The room was spotless. No smells at all. Bed was comfortable and sheets were fabulous. Great water pressure in shower. The microwave/fridge/ coffee station was unique. The night employee was incredibly courteous, patient, and seemed to be happy at his job. Teenager approved! Momma loved our shaker stay.
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酒店回复: Dear Miranda,Thank you for taking the time to rate and rank your stay with us, we really appreciate the kind words and the ten out of ten ranking. We look forward to serving you again in the future.Warm regards,
Front desk manager was absolutely the best! She allowed me an early check in so that I could get settled and ready for my band performance! 10/10 would return!
Excellent stay
Everything was spotless. Every employee from the lady at the desk when I checked in to the various employees on the grounds were working, friendly, and took pride in their job. It was a perfect stay.
Very clean property with attentive staff. Safe area, conveniently located to conway shopping areas.
Great hotel.
We arrived later in the night, the Night Audit gentleman was welcoming, professional and made check it very nice easy and smooth for us being tired after long travel. When we arrived to the room it was clean, updated and spacious. It was a great stay that me and my husband enjoyed with nice staff and overall nice hotel. Will be staying here again when we come back up. 10/10 recommend.
Other than the workout room not having A/C it was fine. Exercising in 85* room inside.
Pricey because of baseball tournaments in Conway and loud in lobby.
Housekeeping never came to clean our room the entire time that we were there. I notified the front desk and was told that they were supposed to. The front desk response was that they didn’t know why and asked if I needed more towels. In the meantime, our garbage wasn’t dumped and the bathroom door was hard to close. I told the gentleman at the front desk to take down my room number and put in a formal complaint.
Very nice place. Very helpful staff. I only gave 4 stars because the bed was uncomfortable
Staff was outstanding. Courteous.
Quiet rooms. Near shopping and restaurants. Clean fridge and microwave.
One downer- spider in the bathroom. But we reached an agreement and I let it stay.
Very clean. Rooms have a modern feel. very professional and attentive staff. Also very convenient to college campus. Not the first time I have stayed at this location nor will it be the last.
The room was spotless. No smells at all. Bed was comfortable and sheets were fabulous. Great water pressure in shower. The microwave/fridge/ coffee station was unique. The night employee was incredibly courteous, patient, and seemed to be happy at his job. Teenager approved! Momma loved our shaker stay.