酒店回复: Dear Valued Guest,Thank you very much for your outstanding review and perfect scores. We are delighted to know that you enjoyed the environment, felt safe during your stay, and found our location convenient for exploring the city.It is wonderful to hear that the air conditioning was comfortable and that the nearby BTS station made your transportation easy. Your kind words about our service truly mean a lot to our entire team.We look forward to welcoming you and your friends back again soon.Warm regards,John DespardGeneral ManagerBest Western Nada Don Mueang Airport Hotel

酒店回复: Dear Guest,Thank you very much for taking the time to share your detailed feedback following your recent stay at Best Western Nada Don Mueang Airport Hotel.We appreciate your balanced comments and are pleased to know that you found the lobby spacious and bright, the room layout generally reasonable, and the mattress and linens comfortable and clean. It is also good to hear that our front desk team provided warm and professional service.At the same time, we sincerely apologize for the areas that did not fully meet your expectations.Regarding the bedside table distance and lighting convenience, we understand how this can affect comfort at night. Your comment has been shared with our operations team for review.For cleanliness, while we are glad the room condition was acceptable overall, we regret that you noticed marks and that the corridor carpet condition was not satisfactory. We are reinforcing our housekeeping inspections, particularly in public areas, to ensure higher presentation standards.Concerning location, our hotel is positioned between Don Mueang Airport and the BTS Green Line for guests who prefer airport access and public transportation connectivity. However, we understand that travel time to central Siam can take approximately one hour by BTS, depending on traffic and timing. For guests whose primary activities are in the city center, a downtown location may indeed be more convenient.Regarding the airport shuttle, we apologize if the schedule caused inconvenience. The service operates on fixed departure times with advance reservation to ensure proper planning and vehicle availability. We understand that the current schedule may not suit all flight times, and your feedback will be considered carefully as we review ways to improve flexibility.We truly appreciate your honest and constructive review. It helps us identify areas where we can improve and better manage guest expectations. Should your future travels bring you back to the Don Mueang area, we would be pleased to welcome you again and provide a smoother experience.Warm regards,John DespardGeneral ManagerBest Western Nada Don Mueang Airport Hotel

酒店回复: Dear Baiyinwangli,Thank you for taking the time to share your detailed feedback. I sincerely apologize for the experience you described, which clearly fell well below the standards we aim to provide.We are very concerned to learn about the discrepancy between the room type you booked and the room initially assigned to you, as well as the disturbance caused by noise and the way your concerns were handled at the front desk. This is not the level of service, communication, or respect we expect from our team and I fully understand how frustrating and upsetting this situation must have been especially late at night.While I am glad that a suitable room was ultimately provided, I deeply regret the inconvenience, delay and stress you experienced beforehand. Your comments regarding the explanations given and the manner in which the situation was presented to you are taken very seriously and have been escalated internally for thorough review.I would genuinely appreciate the opportunity to review this matter personally and better understand your experience. If you are willing, please feel free to contact me directly at and I will ensure your concerns are addressed with the attention they deserve.Thank you again for bringing this to our attention and for sharing your feedback.Kind regards,John DespardGeneral ManagerBest Western Nada Don Mueang Airport Hotel

酒店回复: Dear Awangdongzhu,Thank you very much for your very good review and for sharing your experience with us.We are delighted to know that you found our hotel to offer great value for money, with four-star standards at an affordable price. Your positive comments regarding cleanliness, amenities, and service are truly appreciated.We are also pleased that you enjoyed the convenience of our location near Don Mueang Airport, as well as the nearby 7-Eleven, Lotus’s supermarket, local dining options, and the MRT station within walking distance. Our goal is to provide both comfort and convenience for our guests, and we are happy that this enhanced your stay.Thank you for recommending us. We sincerely look forward to welcoming you back again in the future.Warm regards,John DespardGeneral ManagerBest Western Nada Don Mueang Airport Hotel

酒店回复: Dear As-Moses,Thank you so much for your detailed and thoughtful review! We’re delighted to hear that you found our hotel clean, convenient, and well-located for transit near Don Mueang Airport. It’s great to know you appreciated the easy access to local amenities like Lotus’s and the nearby 7-Elevens, as well as the support from our team during your stay.We’re also very grateful for your honest feedback regarding the noise from rooms near the Skytrain. We completely understand how important a good night’s sleep is, especially during transit. For future stays, please feel free to request a quieter room, and we will do our best to accommodate your preference.Thank you again for your recommendation we truly appreciate your support and look forward to welcoming you back for an even more excellent experience next time.Warm regards,John DespardGeneral Manager

酒店回复: Dear Lajiaomianmian,Thank you for your wonderful 10/10 review and for staying with us at Best Western Nada Don Mueang Airport Hotel.We're glad we could accommodate your early check-in and that you appreciated our airport drop-off service.We hope to welcome you back again soon!Warm regards,John DespardGeneral Manager

酒店回复: Dear Yizhengxufu,Thank you for taking the time to share your feedback and for your very good rating.We are pleased to hear that you enjoyed our service and found our hotel to be a perfect choice as a transit hotel near the airport. Your comments are greatly appreciated and motivate our team to continue delivering a smooth and comfortable experience for our guests.We look forward to welcoming you back to Best Western Nada Don Mueang Airport Hotel on your next visit.Kind regards,John DespardGeneral ManagerBest Western Nada Don Mueang Airport Hotel