酒店回复: Thank you for your kind feedback! We’re delighted to hear that you enjoyed our beautiful beach, relaxing pools and jacuzzis, and the exceptional dining experiences at our à la carte restaurants and French café. It’s wonderful that your room’s spaciousness, amenities, and terrace bathtub added to your comfort, and we appreciate your note about the minibar. Your comments help us continue to enhance our guests’ experiences. We look forward to welcoming you back for another memorable stay!
酒店回复: Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
酒店回复: We appreciate you sharing your thoughts about Sandals South Coast . While we are pleased you loved your stay overall, it is disheartening to learn that you were dissatisfied in specific areas. Our management team has been informed of your feedback for consideration. We're still committed to providing above-and-beyond service for our guests, making sure that the memories generated will put a smile on everyone's face. We sincerely appreciate your feedback and hope to see you back at one of our resorts soon.
酒店回复: Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards
3.0分
情侣出游
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Got attacked by bed bugs! Room was not very clean. Didn’t have a working tv for 3 days. The staff wasnt very friendly. Unless you were a priority guest, you weren’t really treated the same.
Booked a luxury resort for our anniversary and we’re expecting it to be better.
The resort itself was beautiful and the food was delicious.
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酒店回复: Our deepest and most sincere apologies for your experience during your stay. We at Sandals strive to create the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards
2.0分
家庭亲子
Very dangerous and delayed the trip from the airport to the hotel
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酒店回复: Our deepest and most sincere apologies for your experience during your stay. We at Sandals strive to create the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards
5.0分
情侣出游
The property was very lovely flowers was excellent and well maintaind. very relaxing and the staff was very friendly and helpfull in all arears.
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酒店回复: Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
5.0分
情侣出游
Entertainment was excellent(Keshawn)
Facility was great...and there was no lack of opportunity to use the amenities. Very nice!!
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酒店回复: Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
设施一流，海滩绵长、美丽、宁静——真是令人愉悦。点菜餐厅很棒，泳池和按摩浴缸也堪称完美，商店也魅力十足，房间宽敞舒适。房间明亮，露台上设有浴缸，浴室宽敞舒适，设施一流。房间里有美味的葡萄酒，不过我更希望从迷你吧里拿些零食。
我们有过一次非常糟糕的经历，我们去庆祝我们的结婚纪念日，事情开始于当你到达时，他们会带你在一条路况非常糟糕的道路上行驶 90 分钟，而且司机是最糟糕的，他开车就像疯了一样。我们下午 2:30 到达，他们直到 3:40 才给我们房间，而入住时间为 3 点，晚了 40 分钟，钥匙不在那里，他们拿走了，但从来没有送来，我们不得不去找它我们花了 3600 美元住了 3 晚，还有私人泳池但如果你想去海滩或大泳池，管家会保留床和椅子，即使你早上 6 点起床去争抢剩下的几张，也没有其他人了食物没什么特别的服务速度超慢员工很少他们 3 天内从未打扫过房间我的意思是我永远不会再去了你只按名字付款被高估了真可惜因为它很好
员工都很棒。经理 Alicia 很完美。Jasmines 的厨师 Oral 很棒，给我做了一盘特别的辣菜！！！酒保 Roderick 很有趣，很棒。舞蹈和水中有氧运动教练很有趣，也很友善。
在 SSC 度过了一个美妙的假期，我们和我们特别喜欢的管家一起吃了一顿 Rondoval 酒。我们的管家 Makida 非常细心，我百分百推荐她。我们从机场乘坐私人交通工具到 SSC，我们也非常感谢我们的司机 Delroy。
这里独具特色，是一家豪华酒店，拥有精致的美食、宽敞的客房和一流的泳池——是与朋友或家人放松身心的理想之地。我唯一的抱怨是沙滩本身不够宽敞，不太适合游泳；其他一切都很棒！
在某些地区它不是 5 星级。
Got attacked by bed bugs! Room was not very clean. Didn’t have a working tv for 3 days. The staff wasnt very friendly. Unless you were a priority guest, you weren’t really treated the same.
Booked a luxury resort for our anniversary and we’re expecting it to be better.
The resort itself was beautiful and the food was delicious.
Very dangerous and delayed the trip from the airport to the hotel
The property was very lovely flowers was excellent and well maintaind. very relaxing and the staff was very friendly and helpfull in all arears.
Entertainment was excellent(Keshawn)
Facility was great...and there was no lack of opportunity to use the amenities. Very nice!!