Such an exceptional stay! Friendly staff, clean areas everywhere you go, a snack area for reasonable prices. Complimentary breakfast, which my husband absolutely was head over heels that they even had a "make your own waffle" machine. Haha. Most of all, I truly loved that they not only accept dogs, but they are so welcoming to big dogs. We traveled with our German Shepherd & he was warmly welcomed as we were. That's a hige plus for us because many hotels have breed restrictions. Please don't ever change that!
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酒店回复: Thank you so much for sharing your wonderful feedback! We’re delighted to hear you and your husband enjoyed your stay at Home2 Suites by Hilton Petaluma, especially our welcoming atmosphere and pet-friendly approach. It’s great to know your German Shepherd felt right at home, too. We truly appreciate your kind words and hope to see you all again soon.
4.0分
其他
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The room was amazing. Loved the microwave and kitchen set up. Loved the design of the room with the open cabinetry making it so easy to unpack and find your things. The room was very roomy & spacious. The staff were friendly and courteous. The only problem I had, was that there was a family staying on the upper story above me and the kids were running and jumping constantly. I could not get any rest or relaxation due to the constant jumping and sound of running footsteps all evening & morning. Other than that issue, everything was perfect. Thank you.
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酒店回复: Thank you for sharing your experience. We’re glad to hear you enjoyed our spacious and thoughtfully designed rooms, as well as the kitchen amenities and the warm welcome from our team. We’re sorry that noise from other guests made it difficult to relax, your feedback is helpful as we work to provide a comfortable environment for everyone. We hope you’ll consider staying with us again at Home2 Suites by Hilton Petaluma.
2.0分
其他
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Last night of our stay we couldn’t sleep at all. We woke up with very loud noises around 3-4 AM and couldn’t sleep after.
When we warned the front dest they didn’t seem to care and my wife got their names and will follow with the hotel
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酒店回复: Thank you for sharing your experience. We’re sorry your visit was disrupted and appreciate you letting us know about the noise and how you felt when speaking with our team. Your feedback is important, and we’ll review your comments to help us improve moving forward.
5.0分
其他
Our check-in was very easy, the staff was super friendly, and the room was much more than expected. Will always choose to stay here when coming to Petaluma.
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酒店回复: Thank you for your wonderful feedback! We’re so glad to hear your check-in went smoothly and that our team made you feel welcome. It’s great to know your room exceeded expectations. We look forward to welcoming you back to Home2 Suites by Hilton Petaluma whenever you visit.
5.0分
其他
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As parents of a 9yo and 2 under 2 this was one of the best experiences ever. I was really thankful for the studio set up as wash bottles and sippy cups was so much easier with a sink. The breakfast options were amazing and the staff was friendly. I look forward to our next stay!
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酒店回复: Thank you for sharing your experience! We’re so glad the studio setup at Home2 Suites by Hilton Petaluma made things easier for your family, and it’s wonderful to know you enjoyed our breakfast and welcoming team. We look forward to having you and your family stay with us again soon.
服务很好。
离旧金山有点远。
但是离索诺玛、纳帕和圣罗莎很近。
地板有点晃动，建议住顶楼，这样可以避免员工走动带来的噪音。
早餐不错。
B**预订导致房卡失效，住顶楼的时候给我带来了一些麻烦。
免费咖啡、水、健身设施和水果都非常棒。
我是圣诞前夜和圣诞节来的。房间非常干净，大堂全天提供免费咖啡和茶。还有健身房和洗衣房。我喜欢那里的泳池，尽管过去两天相当冷。我也很喜欢早餐。最后，它离Petaluma奥特莱斯很近，今天早上购物很方便。
干净宽敞
还不错，适合出差
房间外面101车的噪音太大了，很难入睡！我不想再入住了！早餐很好
Such an exceptional stay! Friendly staff, clean areas everywhere you go, a snack area for reasonable prices. Complimentary breakfast, which my husband absolutely was head over heels that they even had a "make your own waffle" machine. Haha. Most of all, I truly loved that they not only accept dogs, but they are so welcoming to big dogs. We traveled with our German Shepherd & he was warmly welcomed as we were. That's a hige plus for us because many hotels have breed restrictions. Please don't ever change that!
The room was amazing. Loved the microwave and kitchen set up. Loved the design of the room with the open cabinetry making it so easy to unpack and find your things. The room was very roomy & spacious. The staff were friendly and courteous. The only problem I had, was that there was a family staying on the upper story above me and the kids were running and jumping constantly. I could not get any rest or relaxation due to the constant jumping and sound of running footsteps all evening & morning. Other than that issue, everything was perfect. Thank you.
Last night of our stay we couldn’t sleep at all. We woke up with very loud noises around 3-4 AM and couldn’t sleep after.
When we warned the front dest they didn’t seem to care and my wife got their names and will follow with the hotel
Our check-in was very easy, the staff was super friendly, and the room was much more than expected. Will always choose to stay here when coming to Petaluma.
As parents of a 9yo and 2 under 2 this was one of the best experiences ever. I was really thankful for the studio set up as wash bottles and sippy cups was so much easier with a sink. The breakfast options were amazing and the staff was friendly. I look forward to our next stay!