I booked and paid for a king-size balcony suite for a 3-night stay six months in advance. When I arrived after a full day of travel with my kid, drenched from a rainstorm there had been an error and they put us in the smallest room l've ever seen for the first of three nights, leaving us to re-situate the next day. I would never book a room like where I stayed that night. I have years of proof of my travel. They gave me a partial refund for the first night after | complained but should've take the whole first night off. This error negatively impacted my entire trip which my child and I had been looking forward to half a year. It's been over a month and I've had multiple email exchanges with faceless agents, they didn't do what they promised, and clearly care more about a hundred dollars than the experience I had. I should've read the reviews. Next time I'll stick with Airbnb. One staff member was sympathetic but everyone else has been cold and useless, more concerned with their corporate numbers. What a shame.
1.0分
独自旅行
Yeah…Just don’t do it. Spend some extra money and stay somewhere else. It’s just a crappy hotel, small rooms, crap building, thin walls.
4.0分
其他
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If you’re happy with needing a hotel to just sleep in this is perfect. The room itself is small. Everything about is small. Including the fridge. INCLUDING THE FRIDGE. This is important to note, as it is smaller than a beauty fridge, and you’ll only be able to fit two small bottles of water in. On an angle. Because of this I would recommend joining the local Park Slope Buy Nothing Facebook group prior to arrival (they took a number of days to approve me) and try and borrow or get a free mini fridge for your room. The bathroom area consists of a toilet and shower, the wash basin is outside of the bathroom and in the bedroom. There is a large storage drawer below the bed which, depending on the size of your luggage may only fit one suitcase. There is no wardrobe, just a shelf with a long hook which holds five or so hangers for items. They include ear plugs and a white noise machine. There’s barely any noise from the street though, what you will hear is other hotel guests as they let their doors self close and it’s LOUD. That’s what will be annoying as you try to sleep. There’s no maid service either, there’s only a $35USD PAID maid service. Be aware that you can go to reception and ask for fresh towels or bedding and then discard the dirty ones in their refuse rooms. The location of the hotel is right near the subway, stores and Barclays Centre. Staff were pretty chill, friendly and helpful. Would stay again, but with a byo fridge.
4.0分
情侣出游
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The room, as expected, was very small, but the bed was extremely comfortable, the shower was one of the better hotel showers I’ve had, plentiful hot water. Air conditioning system was quiet and efficient. Only negative was proximity to refuse room,very loud when guests threw out their garbage. This is a very low key and laid back vibe. Staff were friendly and helpful. Convenient location and reasonably priced. Cautionary note: We are not very large people, so the size of the bedroom and bathroom was not an issue for us, but bigger folks might not be happy.
5.0分
其他
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The staff is friendly and accommodating. The room was larger than I expected and the bed was very comfortable. My room did not face the street so was quiet and I got a good night’s sleep. The location is convenient to the R train and close to good restaurants and Atlantic terminal.
酒店位置很好，就在联合街地铁站附近，出行非常方便，因为这条地铁线能通往曼哈顿的多个站点。
房间虽然小了点，但对我们情侣来说足够了，而且如果有入住密码，自助办理入住会非常顺畅。
床很舒服，浴室也很好（除了洗手池的水龙头）。
前台员工很有礼貌，也很友好，当我们提出需求时，他们都提供了帮助。
总的来说，这是一次性价比很高的住宿体验。
一家简约的酒店，应有尽有。设施齐全，服务热情周到，清洁卫生。非常适合那些想轻松前往曼哈顿，又想享受布鲁克林宁静祥和的当地氛围的旅客。强烈推荐。
房间和淋浴间都比较小。酒店位于一条比较主干道旁，所以有点吵，但总体来说是一家不错的酒店。
房间很漂亮，床很舒服
空间虽小但很温馨。我发现床和枕头很舒服，我发现它很干净。 我遇到的问题是淋浴排水管堵塞了，洗澡时有点进水。从此一切都没有问题了。 距离市中心有点远，但交通和道路都很方便。
I booked and paid for a king-size balcony suite for a 3-night stay six months in advance. When I arrived after a full day of travel with my kid, drenched from a rainstorm there had been an error and they put us in the smallest room l've ever seen for the first of three nights, leaving us to re-situate the next day. I would never book a room like where I stayed that night. I have years of proof of my travel. They gave me a partial refund for the first night after | complained but should've take the whole first night off. This error negatively impacted my entire trip which my child and I had been looking forward to half a year. It's been over a month and I've had multiple email exchanges with faceless agents, they didn't do what they promised, and clearly care more about a hundred dollars than the experience I had. I should've read the reviews. Next time I'll stick with Airbnb. One staff member was sympathetic but everyone else has been cold and useless, more concerned with their corporate numbers. What a shame.
Yeah…Just don’t do it. Spend some extra money and stay somewhere else. It’s just a crappy hotel, small rooms, crap building, thin walls.
If you’re happy with needing a hotel to just sleep in this is perfect. The room itself is small. Everything about is small. Including the fridge. INCLUDING THE FRIDGE. This is important to note, as it is smaller than a beauty fridge, and you’ll only be able to fit two small bottles of water in. On an angle. Because of this I would recommend joining the local Park Slope Buy Nothing Facebook group prior to arrival (they took a number of days to approve me) and try and borrow or get a free mini fridge for your room. The bathroom area consists of a toilet and shower, the wash basin is outside of the bathroom and in the bedroom. There is a large storage drawer below the bed which, depending on the size of your luggage may only fit one suitcase. There is no wardrobe, just a shelf with a long hook which holds five or so hangers for items. They include ear plugs and a white noise machine. There’s barely any noise from the street though, what you will hear is other hotel guests as they let their doors self close and it’s LOUD. That’s what will be annoying as you try to sleep. There’s no maid service either, there’s only a $35USD PAID maid service. Be aware that you can go to reception and ask for fresh towels or bedding and then discard the dirty ones in their refuse rooms. The location of the hotel is right near the subway, stores and Barclays Centre. Staff were pretty chill, friendly and helpful. Would stay again, but with a byo fridge.
The room, as expected, was very small, but the bed was extremely comfortable, the shower was one of the better hotel showers I’ve had, plentiful hot water. Air conditioning system was quiet and efficient. Only negative was proximity to refuse room,very loud when guests threw out their garbage. This is a very low key and laid back vibe. Staff were friendly and helpful. Convenient location and reasonably priced. Cautionary note: We are not very large people, so the size of the bedroom and bathroom was not an issue for us, but bigger folks might not be happy.
The staff is friendly and accommodating. The room was larger than I expected and the bed was very comfortable. My room did not face the street so was quiet and I got a good night’s sleep. The location is convenient to the R train and close to good restaurants and Atlantic terminal.