The property, my room was very clean! Outstanding. The breakfast was one of the worst I've experienced during my stays. Just get small muffins, yogurt varieties and better warm ingredients. Coffee was nice and bold.
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酒店回复: Dear Michael, Thank you for your recent stay at Comfort Inn & Suites Charlottesville. We are delighted you had a great experience at our hotel. We love what we do, but it is always nice to be recognized for a job well done. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon. Best Regards, Aadel TahaHotel General Manager
4.0分
其他
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Very clean and neat hotel room and common areas. Everything in the room looks well kept up. Staff at front desk was warm and quick at check in. Breakfast was solid - our kids loved the options.
Overall, a solid and clean hotel.
3.0分
其他
Typic room. Had 5 people so got a suit. Place was clean. Nothing special. Had a good free breakfast offered
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酒店回复: Dear Heather, We are truly sorry that we did not meet your expectations during your recent visit. We understand how frustrating it can be when your needs are not properly attended to, and we are disappointed that we fell short in this regard. We want to make sure that we exceed each of your expectations every time you stay with us, and we appreciate your valuable feedback. Your concerns have been shared with our associates, and we are taking steps to ensure that we do not disappoint you or any of our customers again in the future. We hope that you will give us another opportunity to provide you with a better experience, and we look forward to accommodating you again soon. Best Regards, Aadel Taha,Hotel General Manager
3.0分
商务出差
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Climate control in the room was marginally functional. “Breakfast” edible, but only just barely. The hotel is close to the airport and was $30-80 less than alternatives that are only a little better. I chose not to spend even $30 more for “slightly better greasy sausage slabs and scrambled synthetic egg substitute”, therefore I’m not really complaining. You get what you pay for. It’s a decent cheap hotel.
3.0分
其他
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Overall, this property was average. The front desk staff was courteous, but not overly inviting. The room itself was basic. For $296 a night I expected a little more. My biggest dissatisfaction was the bathroom. The lighting around the mirror over the sink was so minimal that I could not see well enough apply my make up. And there were no towel racks whatsoever. There was one hook on the back of the bathroom door. Otherwise, you had to hang your towel and washcloth over the shower rod. And it was very high. Around the bed there was a faint odor of what smelled like cat pee. I don’t know if that was some kind of cleaner that was used, but it was not a pleasant smell.
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酒店回复: Dear Guest, We are truly sorry that we did not meet your expectations during your recent visit. We understand how frustrating it can be when your needs are not properly attended to, and we are disappointed that we fell short in this regard. We want to make sure that we exceed each of your expectations every time you stay with us, and we appreciate your valuable feedback. Your concerns have been shared with our associates, and we are taking steps to ensure that we do not disappoint you or any of our customers again in the future. We hope that you will give us another opportunity to provide you with a better experience, and at that nights the rooms rite went up to $600 for lower hotel quality because of football game. Best Regards, Hotel General Manager
5.0分
家庭亲子
Room very comfortable and clean, good parking, breakfast fresh and receptionist very helpful
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酒店回复: Dear Krystyna, Thank you for your recent stay at Comfort Inn & Suites Charlottesville. We are delighted you had a great experience at our hotel. We love what we do, but it is always nice to be recognized for a job well done. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon. Best Regards, Aadel TahaHotel General Manager
4.0分
家庭亲子
Close to the airport with some great dining options. Staff was friendly and knowledgeable with suggestions for dining, shopping, and sight seeing.
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酒店回复: Dear Diane, Thank you for your recent stay at Comfort Inn & Suites Charlottesville. We are delighted you had a great experience at our hotel. We love what we do, but it is always nice to be recognized for a job well done. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon. Best Regards, Aadel TahaHotel General Manager
非常干净的旅店。各方面服务都不错。
一切都很好
美好的
The property, my room was very clean! Outstanding. The breakfast was one of the worst I've experienced during my stays. Just get small muffins, yogurt varieties and better warm ingredients. Coffee was nice and bold.
Very clean and neat hotel room and common areas. Everything in the room looks well kept up. Staff at front desk was warm and quick at check in. Breakfast was solid - our kids loved the options.
Overall, a solid and clean hotel.
Typic room. Had 5 people so got a suit. Place was clean. Nothing special. Had a good free breakfast offered
Climate control in the room was marginally functional. “Breakfast” edible, but only just barely. The hotel is close to the airport and was $30-80 less than alternatives that are only a little better. I chose not to spend even $30 more for “slightly better greasy sausage slabs and scrambled synthetic egg substitute”, therefore I’m not really complaining. You get what you pay for. It’s a decent cheap hotel.
Overall, this property was average. The front desk staff was courteous, but not overly inviting. The room itself was basic. For $296 a night I expected a little more. My biggest dissatisfaction was the bathroom. The lighting around the mirror over the sink was so minimal that I could not see well enough apply my make up. And there were no towel racks whatsoever. There was one hook on the back of the bathroom door. Otherwise, you had to hang your towel and washcloth over the shower rod. And it was very high. Around the bed there was a faint odor of what smelled like cat pee. I don’t know if that was some kind of cleaner that was used, but it was not a pleasant smell.
Room very comfortable and clean, good parking, breakfast fresh and receptionist very helpful
Close to the airport with some great dining options. Staff was friendly and knowledgeable with suggestions for dining, shopping, and sight seeing.