Avoid this place at all costs!! Their rooms are full of mold and disgusting smell will give you headaches and potential respiratory issues. Rooms are dirty and not cleaned in only God knows how long, you will find dirty paper towels with bunch of dust on it , toilet papers too and all areas are very dirty. They changed my room after I complained ( and maintenance guy came and confirmed ) that room is having disgusting mold smell but 2nd room was moldy too so in the middle of my vacation i had to search for another place to stay. Manager on the reception ( guy with glasses ) said that “******* is sometimes saying like they gave us a call but they don’t “ , in free translation they are putting ball in ******* court because they will steal your money ( like they stole mine ) and will not provide refund even though issue is in terrible condition of their stinky, dirty, moldy rooms. I left before using my remaining 4 nights and before i left i was told at the reception that “everything is settled with ******* “. When i left i contacted ******* about my refund and they said Mare Condo is not responding on their messages or emails. Free translation, when you walk out they will steal your money and forget about your refund. Don’t be fooled by pictures on website as reality is totally opposite. Neighborhood is noisy with people talking loudly till late morning hours and lots of stray dogs on the street. Overall avoid this place at any cost, these guys should be closed since they are scammers and liars that offer moldy, dirty rooms but advertise them in the opposite way.
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Stayed at Mare Condo Vacacional in Playa del Carmen during the start of my solo trip as a quadriplegic traveler. I booked a one-bedroom suite, which said to come with a full kitchen which the only thing it was missing was an oven, a beautiful wraparound balcony, and a great central location just a short distance from 5th ave, with restaurants, and nightlife. The staff were friendly and helpful throughout my stay, which I appreciated. The suite itself was clean and spacious, and overall it had a nice, modern feel. However, there were some downsides that made the stay less ideal for someone in a wheelchair. The biggest issue was the bathroom—not accessible for someone with mobility limitations. Also, with the one bedroom the noise at night was quite noticeable, seemed like the seal on the massive windows weren’t great, barking dogs through out the night still noticeable with all doors and windows closed. I also didn’t get to enjoy the rooftop (and forgot to film it for my review!), but it looked nice from what I saw. If you don’t require full accessibility, this might be a solid option. But for wheelchair users, I’d recommend staying somewhere else like the second place I stayed, which was the Hyatt centric downtown house. Especially if you’re in a manual wheelchair, it’s a very steep ramp to get in the front lobby🙂 For a budget alternative I am still happy with my stay. And if they fixed the noise and the bathroom, I would definitely stay again. Full video on my YouTube channel Qwadsqwad
极佳的体验!我们通过这个平台租的公寓超出了我们的预期。地理位置完美,装修现代,而且非常干净。这个平台操作简单,提供了各种各样的选择,能满足所有人的喜好和预算。强烈推荐!
一切都很棒,地理位置优越,去哪儿都很方便。我很喜欢工作人员的友善,公寓一尘不染,而且方便轮椅通行。
非常棒的地方。地理位置绝佳,就在第五大道附近。设施非常舒适,工作人员也很友善。我们非常满意。这里非常安静安全。房间里配备了冰箱、炉灶和洗衣机,我觉得很贴心。
这是我第二次入住这家酒店。酒店很漂亮,也很新,地理位置优越,但又不在第五大道的喧嚣之中。这次,前台服务人员非常热情周到,尤其是Franco,让我们的入住体验更加愉快。我肯定会再次入住这家酒店。
工作人员非常友善。公寓设施齐全,满足您的所有需求。泳池区环境优美,还能欣赏到部分海景。公寓靠近景点和第五大道。它位于所谓的“新第五大道”附近,距离热门区域仅几个街区,而且靠近一些非常漂亮的海滩。我强烈推荐这里。虽然周边环境可能存在一些问题(看起来不太美观),但这并非公寓的责任,因此我无法就此进行评价。
Mare Condos公寓真是个绝佳的选择。它宽敞舒适,拥有一个大阳台,地理位置优越,无论是短期还是长期入住都非常合适。我们非常感谢Elisabeth和Jonatan的热情服务,他们非常乐于助人,而且体贴周到。
酒店很棒,员工超级棒。特别感谢Guillermo,他通过电话帮了我很多忙。谢谢大家!我可以一直用泳池到下午5点。我随时都想再来。噪音方面没什么可抱怨的,还可以接受。
整个酒店(如果真能称之为酒店的话)最好的地方就是泳池和我在那里遇到的那些人了。而且我们还免费升级了房间。两位前台接待员都很友善,尤其是安托,她会说英语,而且非常热情。酒店没有客房服务,也没有提供沐浴露,我们不得不自己去要。厕所从我们第一次使用就坏了(排水不畅)。在我们入住期间,这个问题一直没有解决,据说是因为修不好。房间里的气味实在太难闻了。虽然有洗衣机,但是没有洗衣液。经理人还算不错,但是因为他找不到我的预订记录,而我又无法立即确认我已经付款,所以我不得不再次付款。第二天,退款出了点问题,之后,我在入住期间就再也没见过经理。我不知道这家“酒店”凭什么能评五星,或者它应该评到什么程度,但它最多值三星!
Avoid this place at all costs!! Their rooms are full of mold and disgusting smell will give you headaches and potential respiratory issues. Rooms are dirty and not cleaned in only God knows how long, you will find dirty paper towels with bunch of dust on it , toilet papers too and all areas are very dirty. They changed my room after I complained ( and maintenance guy came and confirmed ) that room is having disgusting mold smell but 2nd room was moldy too so in the middle of my vacation i had to search for another place to stay. Manager on the reception ( guy with glasses ) said that “******* is sometimes saying like they gave us a call but they don’t “ , in free translation they are putting ball in ******* court because they will steal your money ( like they stole mine ) and will not provide refund even though issue is in terrible condition of their stinky, dirty, moldy rooms. I left before using my remaining 4 nights and before i left i was told at the reception that “everything is settled with ******* “. When i left i contacted ******* about my refund and they said Mare Condo is not responding on their messages or emails. Free translation, when you walk out they will steal your money and forget about your refund. Don’t be fooled by pictures on website as reality is totally opposite. Neighborhood is noisy with people talking loudly till late morning hours and lots of stray dogs on the street. Overall avoid this place at any cost, these guys should be closed since they are scammers and liars that offer moldy, dirty rooms but advertise them in the opposite way.
Stayed at Mare Condo Vacacional in Playa del Carmen during the start of my solo trip as a quadriplegic traveler. I booked a one-bedroom suite, which said to come with a full kitchen which the only thing it was missing was an oven, a beautiful wraparound balcony, and a great central location just a short distance from 5th ave, with restaurants, and nightlife. The staff were friendly and helpful throughout my stay, which I appreciated. The suite itself was clean and spacious, and overall it had a nice, modern feel. However, there were some downsides that made the stay less ideal for someone in a wheelchair. The biggest issue was the bathroom—not accessible for someone with mobility limitations. Also, with the one bedroom the noise at night was quite noticeable, seemed like the seal on the massive windows weren’t great, barking dogs through out the night still noticeable with all doors and windows closed. I also didn’t get to enjoy the rooftop (and forgot to film it for my review!), but it looked nice from what I saw. If you don’t require full accessibility, this might be a solid option. But for wheelchair users, I’d recommend staying somewhere else like the second place I stayed, which was the Hyatt centric downtown house. Especially if you’re in a manual wheelchair, it’s a very steep ramp to get in the front lobby🙂 For a budget alternative I am still happy with my stay. And if they fixed the noise and the bathroom, I would definitely stay again. Full video on my YouTube channel Qwadsqwad