This place is disgusting. So basically these owners purchased a fully functioning hotel with a restaurant and bar. They decided to utilize it like a small extended stay. There’s no amenities, they barely had working heat in the lobby (they’re using small office space heaters around the lobby area). The carpet around the entire building is OLD and nasty especially in the elevators. They didn’t even bother to shovel the parking lot after it snowed. Don’t even get me started on all the dirt, old food, and dust that was inside of the AC/heating unit. Turning it on was hazardous. This place is GROSS! Avoid it if you can!
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酒店回复: Dear Guest,We sincerely apologise for the condition of the property during your visit. The issues you mentioned regarding cleanliness, heating, parking lot maintenance, and overall upkeep are unacceptable and do not meet the standards we strive to maintain. Your feedback has been shared with our management team for immediate review and corrective action. We appreciate you bringing these concerns to our attention.
4.0分
其他
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The room was nice. Was sleeping on a worn mattress that was slightly comfortable. The breakfast was luke warm at best. No scrambled eggs. They were serving hard boiled eggs to go with the Belgian Waffles.
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酒店回复: Dear Guest,Thank you for sharing your feedback with us. We’re glad to hear you found the room nice, and we appreciate your comments regarding the mattress and breakfast. We’re sorry to learn that the breakfast temperature and selection did not meet your expectations, and we will review this with our team to improve. We hope to have the chance to provide you with a better experience on your next stay.
1.0分
商务出差
Dirty! Smelly! Old! They didn’t even salt/plow the parking lot after a snow storm. The bathroom had hair from a previous guest. Just all around nasty.
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酒店回复: Dear Guest,Thank you for sharing your feedback, and we sincerely apologise for the condition you encountered. This is not the standard we aim to provide, and your comments will be addressed with our housekeeping and maintenance teams immediately. We appreciate you bringing this to our attention so we can take corrective action.
非常好的酒店，交通方便，设施非常完善，酒店服务员非常的友好，也很有专业水平，下次到来还是会来这里入住的，也会介绍朋友来住。
我已经就这个问题联系了奥马哈的经理迈克。我正在等他的回电。尽管我预订了两晚，但我住了一晚就离开了。
当我从机场打电话时，酒店并没有告知我施工的情况。我和我的优步司机绕了十分钟才找到酒店入口。但这仅仅是糟糕服务的开始。
有五项非常基本的便利设施我无法使用，等迈克给我打电话时我会和他详细说明。
很棒又干净的住宿地点。员工很友善。早餐和游泳池都很棒，客用洗衣房也很方便。
太差了。
房间挺大的。价格也合理。下次还会再来住。
很棒的酒店体验
太糟糕了
This place is disgusting. So basically these owners purchased a fully functioning hotel with a restaurant and bar. They decided to utilize it like a small extended stay. There’s no amenities, they barely had working heat in the lobby (they’re using small office space heaters around the lobby area). The carpet around the entire building is OLD and nasty especially in the elevators. They didn’t even bother to shovel the parking lot after it snowed. Don’t even get me started on all the dirt, old food, and dust that was inside of the AC/heating unit. Turning it on was hazardous. This place is GROSS! Avoid it if you can!
The room was nice. Was sleeping on a worn mattress that was slightly comfortable. The breakfast was luke warm at best. No scrambled eggs. They were serving hard boiled eggs to go with the Belgian Waffles.
Dirty! Smelly! Old! They didn’t even salt/plow the parking lot after a snow storm. The bathroom had hair from a previous guest. Just all around nasty.