酒店回复: Thank you very much for your wonderful review and photo Your kind words mean you had a nice stay and enjoyed our location We hope to welcome you back again in the next future for another relaxing and memorable stay in Vientiane.Warm regards,
酒店回复: Dear our beloved guest,Thank you very much for sharing your experience and wonderful review for Ali Grand Hotel We’re delighted to hear you had the amazing stay with us and convenience with our locationYour kind words mean a great deal to our team and inspire us to continue providing the best possible service to our guests However, let’s us clarify for the room without windows, we actually have 4catagory room types as Standard, Superior, Deluxe and Suite room, but there is only standard room has no window Your comment is very helpful, so we already reported to our team about the about the room decorationWe hope to welcome you back again in the next future for another relaxing and memorable stay in Vientiane. Warm regards, Guest Relations Team Ali Grand Hotel, Vientiane
酒店回复: Thank you for your feedback and sharing your experience in the past stayed We’re delighted to hear that you had a nice relaxing with comfortable room and convenience with our locationYour review helps us a lot to improve our service and hotel facilities especially WIFI speed We have reported to our team about the situation during your stayed and find out solution of soundproofingWe sincere apologies for any inconvenience for this time Hopefully to welcome you back again for another relaxing and memorable stay in Vientiane with better improvement. Warm regards, Guest Relations Team.
酒店回复: Dear our beloved guest, Thank you very much for choosing to stay with us and sharing your experience during your stay We’re glad you found us and could rest comfortably with our location Your review helps us a lot to improve our service and consider about hotel facilities in the near future We hope to welcome you back again for another relaxing and memorable stay in Vientiane. Warm regards, Guest Relations Team Ali Grand Hotel, Vientiane
酒店回复: Sabaidee and thank you for spending your time with usOn behalf of Aligrand Hotel, we are sincerely to apologies for situation during your stayedRegarding to your review, we would like to clarify about these We have double checked with front desk team if there is any comment from client during period stay, but there is no anyWe also checked with housekeeper team about all the matters, hot water is work as normally in the bathroom because they always test before guest checking in and after guest checking out, 2complimentary bottles of water has been provided in the fridge (minibar every room) and the ants might come from the food which fall down on the floorHowever, it might be about missed communication, we exactly have staff here 24hours service, so we can assist you to solve the problem right away if they got the reported from clientsWe’re sincerely apologies to make you feel inconvenienceBest regards,DaFront Office Manager
酒店挺不错，房间新，楼下就有吃喝，离机场也近，走路到机场10分钟左右，楼上还可以看到湄公河的风景。价格算是比较划算的了。
（1）外观独特。五层独栋大别墅改造的酒店，从外观上看颇有异国情调。我住的4层有8个房间。一楼没有客房，五楼少了一截，所以整个酒店客房总数应该不超过30间。
（2）安静整洁。我住的房间很安静（可能是没有窗户的原因）。房间内部设施齐全，整洁无死角。美中不足的是装修施工质量堪忧：墙面明显不平，墙线也不是直线，说明老挝民间装修队伍水平还有不少提升空间。
（3）服务周到。前台老挝小姐姐大大的眼睛，瘦瘦的身材，除了老挝语，还掌握泰语和英语，交流顺畅。可惜，她不会中文。第二天换班后，前台的小伙子瘦瘦高高，很有礼貌。
（4）位置极佳。坐落河畔左堤，出门右拐，抬头就是湄公河，此处“一江秋水向西流”，散步和欣赏日落都很惬意。周边餐馆和超市也很多，当然，也坐落了几个看起来很辉煌的大酒店。如果去机场赶飞机，只有不到1公里，酒店帮助叫车，费用2万老币（我给了5万，多出的一点点做为小费），5分钟抵达；行李少可步行过去，约10分钟。
总体酒店比较干净，装修风格也非常舒服
如果点外卖的话，是不可以直接上楼的，但是服务员会给你送上去，这一点还是比较好的。
酒店内部也很干净，价格性价比很高，但是酒店不好的是窗户无法打开，并且角落有蚂蚁很多，而且整体房子墙体隔音很差，很清楚可以听到邻居的说话声音，非常吵。
距离机场很近，步行 15 分钟左右就可以到。
还有就是酒店的 WiFi 信号有点差，网速很慢
房间看起来还挺新的，可能是重新装修过。不过浴室有点奇怪，淋浴头位置很奇怪，门也没有锁。325房间的客厅，沙发和广告图片上的不一样（图片上是整套沙发，实际上只有一部分）。酒店位置对需要中转或者离机场近的客人来说还不错。抱歉，我忘了拍房间的照片。
我们已经在这家酒店住了两次了。最近一次入住是在29号，当时支付了200元人民币的押金。1号退房后，我们当天并没有收到押金退款。2号我们打电话询问，被告知会在3号退还。然而，直到今天4号，我们仍然没有收到押金。我们在WhatsApp上发消息联系，也没有收到任何回复。
河景房是真的非常漂亮，法式风，空调很给力，但酒店每天只送两瓶超级小的水，住客可以去隔壁的小店自行购买饮料，另外 遗失房卡需要支付25w老币
其他还可以就是没有早餐但是离机场近下次还是会推荐朋友过来下次还会推荐朋友过来其他好的地方离机场近就在机场对面
这家酒店靠近机场，交通极其便利，步行即可抵达。虽然周边没什么可逛的，但酒店本身能满足你的一切需求。在一个日落美好的傍晚，你还可以安静地沿着湄公河散步，非常惬意。
这是一间靠近万象机场的好房间，只需步行700米即可到达。
服务员好像木头人，对华人有歧视的感觉，我下来和他说我说房间没有矿泉水，告诉我10块钱人民币两瓶我也是醉了，卫生差的要命都是蚂蚁，热水也放不出来，只是距离机场近，不要选择了，体验感很不好