Everything was good. Air conditioner was a little loud but kept the room cool which was good. The bench in front of the tv was very conveinant. All in all everything was good. Great place to stay and would recommend to anyone!
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酒店回复: Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon.
4.0分
商务出差
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The only reason I didn’t give excellent marks is because of a sensitive topic. The personal Hygiene of the cleaning staff needs to be addressed. Unfortunately the body odor was very lingering even after they left the room or hallways. I know this is a personal issue but it was quite unpleasant.
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酒店回复: Thank you for taking the time to share your thoughts about your experience at our Sheraton. We're genuinely glad to hear that you were mostly satisfied with your stay, but we sincerely apologize for any difficulties you faced. Your feedback is incredibly important to us, as it helps us engage in meaningful coaching sessions with our team. We appreciate your support and truly hope this will be the first of many visits, where we can provide you with an even better experience.
5.0分
其他
The property is pleasant, clean, had everything adequately organized for our fly fishers gathering. Very pleasant experience.
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酒店回复: Dear Guest, We greatly appreciate your taking the time to highlight your wonderful stay at our hotel. It is an honor for us when our valued guests share the memorable aspects of their visit. We hope to host you again soon! Best, Kevin Phipps, GM
5.0分
其他
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Nice hotel with a nice pool area loved the lower ground room with walk out patio. We played dice and cards outside on one of the tables loved the outside area it was pretty, lots of light, nice tables and chairs.
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酒店回复: Dear Guest, We are thrilled to hear that you enjoyed your stay at the Sheraton Grand Rapids Airport Hotel. Our amenities are often highlighted in guest reviews, so it’s fantastic to know you feel the same. On behalf of the entire team, thank you for choosing us. We hope to welcome you back soon! Best, Kevin Phipps, GM
5.0分
其他
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One of our faves
We've stayed at this property several times now and enjoy it each time. The bathroom was a little off putting, but not horrible. Or shower curtain had water stains and the tissue holder was loose. However, it was clean as far as the eye could see. My only other complaint from the last stays, was that our tv didn't work. We could get the cable channels however none of the APPs were working. This has happened twice now.
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酒店回复: Dear Guest, thank you for choosing to stay with us at the Sheraton Grand Rapids Airport Hotel. I am extremely sorry about the TV issues. I would like to let you know that we are in the process of fixing our streaming service issues and are currently waiting for a Agent too come and take a look at what is going on.
非常好，酒店20分钟一班shuttle bus到机场。附近有家Walmart，走路大概十分钟。
酒店很干净，也有很多机组人员入住。接驳巴士的服务也很好。Trip.com 的价格比其他网站便宜，我非常满意。
总体体验不错。员工友善，房间舒适，价格实惠，住宿体验很棒。以后去大急流城旅行我还会再住这里。只是希望附近能有商店、餐厅之类的。地理位置很像公司办公室。
我们的电视坏了，告诉前台没人来修，游泳池关闭了，我们问的时候，晚上火坑没有亮，真是太糟糕了
1晚回顾
地毯上似乎有很多灰尘。而且浴室太小了。总的来说，这是一家大而好的酒店，问讯处的人也非常友好。
Everything was good. Air conditioner was a little loud but kept the room cool which was good. The bench in front of the tv was very conveinant. All in all everything was good. Great place to stay and would recommend to anyone!
The only reason I didn’t give excellent marks is because of a sensitive topic. The personal Hygiene of the cleaning staff needs to be addressed. Unfortunately the body odor was very lingering even after they left the room or hallways. I know this is a personal issue but it was quite unpleasant.
The property is pleasant, clean, had everything adequately organized for our fly fishers gathering. Very pleasant experience.
Nice hotel with a nice pool area loved the lower ground room with walk out patio. We played dice and cards outside on one of the tables loved the outside area it was pretty, lots of light, nice tables and chairs.
One of our faves
We've stayed at this property several times now and enjoy it each time. The bathroom was a little off putting, but not horrible. Or shower curtain had water stains and the tissue holder was loose. However, it was clean as far as the eye could see. My only other complaint from the last stays, was that our tv didn't work. We could get the cable channels however none of the APPs were working. This has happened twice now.