酒店回复: 亲爱的耒阳,感谢您抽出宝贵时间来完成我们的宾客调查。我们感谢您对您最近入住 RED ROOF INN ROCKY MOUNT - BATTLEBORO 的评价。我很高兴我们获得了您 5/5 的评分。很高兴得知您在红屋顶酒店度过了愉快的时光。但是,关于您对洗手液补充、浴缸以及您提到的所有其他问题的评论,我们将予以考虑。红屋顶始终欢迎客人提供反馈,因为我们努力不断提高服务质量。再次感谢您分享您的经验。我们期待在您未来的旅行中见到您。真挚地,拉通德红屋顶管理Redi响应专家
酒店回复: Dear Melissa, We are sorry to hear your recent experience at the Red Roof Inn Rocky Mount - Battleboro did not meet your expectations. We are utterly disappointed to learn that you encountered these unpleasant situations during your recent visit. Please accept our humblest apologies as this is nowhere the standard we strive to uphold. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,CarlaRed Roof Management RediResponse Specialist
酒店回复: Dear Natalia,Thank you for being a guest here at our Red Roof Inn Rocky Mount Battleboro. We are happy to have been able to provide you with great quality service, cleanliness and efficiency. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
酒店回复: Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Red Roof Inn Rocky Mount - Battleboro. Please accept our sincerest apologies for the condition of your room while you were with us. Please know that at Red Roof we always try to provide all our guest with the best experience.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for your comments and we hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. Very truly yours,AnthonioRed Roof Management RediResponse Specialist
酒店回复: Hello Bradley,Thank you for being our guest here at Red Roof Inn. We're elated to see that the convenience of our location and our proximity to eateries were the highlights of your stay. Your comments however regarding the doors, wash clothes and cleaning products are regrettable to hear, but will be taken into consideration to make changes to improve our customer experience.I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Red Roof Management
酒店回复: Hello Cathy,Your review of our Red Roof Inn Rocky Mount - Battleboro is much appreciated and your comments regarding the cleanliness, comfortability and convenience of our location are rewarding to see. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you again for your review. It would be our pleasure for you to repeat your experience with us here at Red Roof in the future. Very truly yours, Red Roof Management
房间似乎是新装修过的 还有些异味 房间离没有浴缸 而且洗手液似乎也需要重新添加了 网上关于这家旅馆的照片很多都是修改过的 总体可以接受 但并不突出
继续开车!床罩看起来就像有人在上面换了汽车机油!地板上满是沙砾。该地区明显有**活动。我们实际上在入住后几个小时就离开了,因为我们觉得把车停在外面过夜不安全。
我住过很多次二星级酒店,知道我付了多少钱。不幸的是,这里的住宿很糟糕,因为有气味。我们半夜才到,太累了,所以决定住在这里。如果你不介意酒店有异味,这里可以住一晚。
我和妈妈那天晚上住在这里,非常放松,非常干净和安静。前台的工作人员非常友好,办理入住手续很快。手续费也很快退回到我的账户,我对此非常满意。还会再来这里住的!
房间里的毛巾上有血迹。
他们拿来的新毛巾上有很多污渍。地板太脏了,不可能用拖把拖走,大约一个月后洗完澡走到床上,脚都是黑的!
房间不错,但是电视不能播放。我用平板电脑看了一部电影,还没看完整集就停了下来,因为电影不停地切换,需要缓冲。外面的灯也整晚都亮着。房间里应该有运动传感器,或者应该有遮光窗帘。
我喜欢这个位置。有很多餐厅。
我发现底层的外门无法关闭,任何想进来的人都可以进入。毛巾和洗衣服也像砂纸一样。我的建议是购买质量更好的产品或在洗衣机用水中加入软化剂。
床很舒服。房间需要一些卫生设施,但电视很大,频道选择也很多……入住很方便。他们没有收取 50 美元的押金!
服务差 房间脏 床有臭味 服务质量差
房间干净舒适。附近餐饮选择很少。我试图叫 Lyft 和 Uber,但都没有找到。不过这不是酒店的错。我会再次入住这里。